Hotels in Puerto Aventuras

"Great food, clean rooms, pleasant staff. Only downside were that the pools were small and finding a chair outside was difficult at times!!"

"Food was very good"

"The hotel was amazing! The rooms, the grounds, the food, staff… perfect "

"I had a great stay at Hotel Xcaret México. The all-inclusive experience is amazing—not just food and drinks, but also access to parks, which makes it very unique. The resort is beautiful, surrounded by nature, and the rooms are clean and comfortable. Food quality was excellent, though reservations for popular restaurants can be hard to get. Overall, a perfect mix of relaxation and adventure—highly recommend!"

"Everything was great except the beach there was a lot of sea weed, but I know the hotel as nothing to do with nature but maybe they can do something clean more often, I don’t know do something!"

"You had to make reservations for certain restaurants as not all are open all the time. The restaurant schedule is confusing. Some people were getting a tour and things explained to them but we got nothing explained to us about the property. It was check in and nothing. Also note there’s different levels of service you get with the color of your band. Loved though that you don’t have to wake up at 7am to find seats at the beach and it was more relaxing vs wild with kids. "

"That’s a very beautiful, clean place Food is very good We love the ocean, and it was a lot of sea weeds, but not the resort fault Overall I will give a 10/10"

"This was my second time at this resort. The first time was amazing. The food was great, the resort was all open and clean, restaurants were amazing. But this time, half of the resort was closed off due to construction. This wouldn’t have been an issue had we been aware. The only notice that was given by the resort was “noise from construction”. They nowhere mentioned that so much would be closed, along with restaurants. Restaurants had to be combined into one building and the food slacked greatly this time "

"Our stay was great at this resort. There are multiple choices of cuisines and restaurants, but the reservation only restaurants would require bookings and they would take bookings only on the day you would like to book which is not ideal and you can end up in a long queue to reserve in your favorite restaurants. Pools were huge, beautiful and clean. Each building have a separate pool which was designed based on whether it's having kids or an adult. Only building the water park was also great. Most of the pools have swim up bars with variety of drinks. The staff was very friendly and cooperative. However, during busy season the wait times are longer and everything takes much longer. For example, check-in might be 30 to 45 minutes. This is very family friendly pool. The best thing is their main square is having one thing or the other every night. There are a lot of good bands which we enjoyed during our stay and there is a lot of activities for kids. They have bouncy castles, mini golf, face paint, karaoke, kids ride. Pop up snack bars and markets every night. The shows at the theaters are also great. One downside is the buffet menu is more or less same especially for breakfast lunch. They have special nights for dinners. Biggest bummer is the beach. It's a very small, rocky, not like a beach you would would expect in Tulum or Cancun. Or a five-star beach resort. "