La Altagracia Hotels

"Everything was awesome"

"Omg, Ocean blue and sand surprised me with everything, first I thought it's just a decent hotel, but I was so wrong, it was amazing. It's older hotel but well maintained. I loved the food, the buffet and the restaurants had lots of options, I loved their grouper fish. Mexican restaurant was great. This resort is also special because of the beach, the water was so blue, and the sand was real white. The thing that could be improved: 1. Add more umbrellas at the beach and the pool. 2. Add LED lights mirrors in the rooms. 3. Provide slippers and robes to every room, not only privileged rooms. The stuff was always helpful and responsive, we called for water and they brought it quickly, we called to check the water pressure in the shower and they also fixed it quickly. Also the entertainment is outstanding at this resort, it was the best white party at the beach ever, and I have been to multiple different resorts. Also big plus, there was a bowling alley on the resort, which was free, usually other resorts charge additional for games. I really enjoyed the buffet at the beach. There was one pink flamingo by the main buffet, lots of fish in the pond, beautiful nature. We actually had a battler from Expedia, but he never delivered the free bottle of spirits, and Expedia vouchers could be only redeemed for romantic dinner or spa. Other than that I definitely would come back to this resort."

"No bad but pool close early 6pm "

"Staff was super friendly and helpful. Glady was quick to answer our questions and provide us with information. The events staff goes out of their way to get people involved and feel welcome. Food was ok to just better than ok, but didn't expect more at a lower budget resort. Room was adequate and clean with small signs of maintenance needed. Overall I was pleasantly surprised at the overall quality based on the lower price we paid."

"The 2 biggest problems with this resort are staff AND misrepresentation! Staff range from incompetent to indifferent, but misrepresentation is the biggest problem because that’s how most of us make our selection of a resort … we trust information. The ONLY people calling this a luxury resort, don’t know what luxury is. The facilities are nice, but luxury comes from guest service and the quality of food and beverage. Food was average for Punta Cana at best! If you choose this resort, choose it for size of room or the waterpark but don’t be fooled into thinking this is anything more than a solid middle tier. I have stayed at 10 different all-inclusive resorts in Punta Cana … this ranks 9th!!"

"Good hotel but if doesn't much for entertainment, no night club, not bar on room, not icecream shop, no a place for young people"

"Rooms have very old furniture. Some drawers are very difficult to open. The furniture is scratched "

"The Verdict: Great Food, Tiered Experience -This resort is excellent for high-paying members, but "regular" guests may find it restrictive and frustrating. The Membership Divide - Access: Most amenities, including the nicer, cleaner pools and the best beach sections, are reserved for members who pay $25k+ -Crowds:While member areas stayed empty, common areas were overpopulated. I had to secure pool chairs by 7 a.m. just to find a spot. Dining & Service - Food: Exceptional—likely the best quality I've had at an all-inclusive. - Reservations:Only two restaurants require them; general availability was good. Room Quality & Maintenance - Cleanliness:Disappointing. The bathroom had **mold**, and towels weren't always fresh. - AC Issues: Our unit made "machine gun" noises at night. Maintenance failed to fix it over two days, and they only offered a room move on our final night—a major hassle with a toddler. Expedia Gold Membership - Value: Essentially nonexistent. The resort refused to honor the **free room upgrade** (claiming no availability) or provide the promised **spa credit**. Summary: Go for the food, but expect a "second-class" experience unless you are a full member. "

"Bueno"