Hotels in Bab Doukkala

"Upon arriving at the airport at 10:44pm we were hoping to be greeted by our driver, who we booked 3 months prior to arrival, that was not the case. We had to wait an hour for him to arrive to pick us up. No apology just went on like nothing had happened. We arrive at entrance where they drop you off with your luggage and someone comes to meet you to bring you down the alley to your hotel. Check in was fine and smooth BUT once we got into the room is where we were both put off (not even the first two scenarios were as bad). There were moths and gnats as the window was left open and stains on the sheets. At this point it was late and we were both exhausted, but not tired enough to hop on the internet and book another hotel for the next night. We got minimal sleep and had a tour booked for early the next morning. After the tour we came back to the room, collected our luggage, and went down to check out a day early. They basically just took our keys, gave us a thumbs up, and told us to have a nice day (kick rocks) after telling them about the room situation. Once again no apologies, "how can we make this right?", nothing."

"Excellent food Great facilities and a heated main pool. Shame the water park is freezing. Very large site so difficult of You have mobility"

"Staff tried to my help"

"Excellent location next to Palais de Congres. Restaurants onsite were excellent but no real options within walking distance if you’d like to eat out. Taxi to Guliez is reasonable and numerous, and there’s lots of options there. Likewise to Jemaa el-Fna square and other tourist sites. 10min to MAK airport"

"Staff was super helpful."

"Cozy quiet riad which was easy to find, not overly close to the busy souks, but still near a market street. Even though we arrived early, Youssef greeted us warmly, inviting for tea by the pool. Giving a map of the medina, he took it upon himself to point out highlights in it, recommending different spots for what we said we were interested in. He gave us much time in discussing the culture of Marrakech and Morocco as a whole. Room ac worked well. Showerhead is installed a little too high, causing splash-out. Complimentary q-tips and makeup removal pads were provided. Pool is more of a wader which is common in a riad, a little bigger than a hot tub. Breakfast was various breads with some spreads. Nearby convenience store was honest and did not overcharge."

"Great hotel - really enjoyed our time here. WOuld come again. One question what was the scent in the lobby ? very nice. "

"I travel all year for work and this is the worst hotel i have ever been too. Staff are rude and dont care! Rooms are dated and everything in room was broken including tv, balcony, door iron and safe. Told management but didnt really care Spoke to General Manager Muhammed and he was worse than his staff. Told me he would give me a discount when i go back to hotel as if i ever would. He was rude an arrogant. The changed our room 3 times in 3 days which took hours to do but he couldn't see a problem with that. Rudest General manager iv ever encountered. Pool area is nice with DJ playing but staff just dont care. Im in Marrakech every year and its amazing. Arab culture is so welcoming but this hotel is the opposite. Even every taxi we got in agreed that all they ever heard was problems with this hotel. No wander it has changed names 4 times in past 20 years. Btw is fully under construction but in there true sneaky way they dont tell you. Reception was full of people complaining and all you could hear around the pool area was people with issues with hotel. This was not unique to me. Reviews must be manufactured or fabricated. U must visit Marrakech it is amazing but if you stay at this hotel your trip will be ruined."

"We very much enjoyed staying at the riad. Its location in the medina was exactly what we were looking for. Centrally located for walking, beautiful architecture, extremely friendly and attentive staff. Highly recommend."