Hotels in Sugar Hill

"Loved the outdoor heated pool & hot tub"

"Cute"

"We have four children(14,8,4,2) ... We have waited until NOW to attempt a hotel stay with our two youngest. This weekend went very smoothly thanks to the awesome and accommodating staff ! The breakfast was awesome , so much more than we expected .All of the amenities kept us ALL occupied during an unexpected snowy weekend with not much to do . Very thankful and we will be returning again soon"

"Unfortunately due to the freezing cold temperatures we were unable to access the outdoor heated pool and hot tub which was a big sell on staying at this location. The rest of our experience was pretty good would like to come back in the fall time to get the full experience. "

"Breakfast was good, fresh, staff did an excellent job keeping food line filled. (roughly 40 individuals went through line in 15 minutes)"

"We stayed 4 nights. We did not recieve any room service, at all. They use a text for service system, and though i texted for service and towels, daily, we got no service and needed to ask for clean towels, nightly. We had to ask for an industrial trash bag to put all if the trash from the week into it, since we did not recieve service. There was also a very large mound of towels in the bathroom, as we are a family if 4 whom showered each day, but due to having no service, dirty towels never got taken. The texting system does not seem to be the best option, but the room itself was clean and the staff was friendly. "

"Hotel is currently under a lot of renovations…. Staff was wonderful, but the rooms in the Hill House are not great. I’m sure they’ll improve with the renovation. "

"The room, at a glance appeared clean. But, Someone (property manager) should visit each room and check the cleaning. The baseboard tops in our bathroom and the floor corners are dirty. (room 404). The carpet vacuuming should be checked at the points were the carpet meets the walls and bed. A nozzle should be used. The bed and pillows were very nice and comfortable. Counter tops were clean. Breakfast was good and the woman working the kitchen/dining room was excellent. The shampoo dispenser was empty and there weren't any water cups in the bathroom."

"The staff at Mountain View Grand are awesome."