Hotels in Shrewsbury

"Amazing grounds and facilities, the spa is lovely, great thermal suite. Lovely room but small for a superior room, I feel a standard room would have been just the same or maybe bigger, not worth upgrading to a superior for complimentary water, which was a 330ml carton between 2. Some Maintainance issues need attention like broken tiles in the spa showers. The staff in the spa and reception were attentive, friendly and helpful. The breakfast and bar team lacked attention to detail and warmth, for example we entered the breakfast room and were just shown to a table, not asked if we had stayed before…we hadnt! We found our own way round, we weren’t asked if we would like any of the breakfast upgrade items that we read about on the table. The same team were on in the bar when we went for coffee not helpful when we asked about the rewards etc that we had. "

"Super place to stay, food was fabulous and Shannon worked so hard and could not do enough to make the stay perfect."

"Staff were delightful and keen to help. 2 night stay and would have given a much better rating if shower on first morning wasn't cold. Expected problem to be solved after informing staff but tepid shower only just usable next day. Four coat hooks and no wardrobe. Plus points staff, food, car parking, comfortable bed with lovely linen, quiet room and excellent WiFi. Easy stroll to river and town centre It is a low cost hotel so one has to accept compromise however hot water problem not acceptable. Shame really"

"We got what we paid for at the Tumbledown: we needed an affordable place close to the station that was accessible for a member of our party with mobility restrictions. It answered on both of these, but visitors should not expect rooms to be fancy. All absolute necessities were provided, and from our rooms on the second floor we did not hear any noise from the bar on the ground level. The fixtures felt more like a college dorm or retreat house than a hotel: very basic but absolutely functional. The staff might need to pay a little more attention to detail, since when we checked in, the coffee and tea items had not been refreshed since being used by the previous occupants of our rooms. But the rooms were painted cheerful colors, and when we asked at the bar to have some more teabags, we received them. Overall, we were satisfied."

"Everything was fine. Good quality bacon for breakfast. Room spacious and clean. Only issue was that soap in shower had run low and did not flow into hand"

"Beautiful wee place above a pub. The food in the pub was amazing. Would go again just for the food. Staff very friendly. No parking at the hotel. Only a few minutes away by car but a steep hill back up to the hotel with bags. Overall loved it"

"Amazing decoration in the room and cozy"

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"Lovely welcome. Glass of Prosecco on arrival. Very clean, comfortable quiet room with lots of nice little extras. We didn’t eat in the evening but enjoyed a nice full English breakfast. Will definitely return."