Hotels in Maia

"Room was clean but weird stale water smell from toilet. Staff is great, shuttle super convenient. Great to have a restaurant for easy late meal."

"Not the case"

"Amazing hotel, staff went above and beyond, beautiful room and amenities."

"Fabulous, huge family room, glorious bathrooms, clean, quiet & fab breakfast. Location Gaia perfect for exploring Porto"

"Our stay at the hotel was truly outstanding. From the moment we arrived, everything felt polished and well thought out. The room was spotless and beautifully finished, with a modern, comfortable design that made it easy to relax. One feature we particularly appreciated was the ability to stream directly from our phone to the TV—it’s a small touch, but it made a big difference to our overall experience. The only slight downside was the breakfast. While there was a good selection, the quality didn’t quite match the otherwise high standard of the hotel. That said, it was very busy at the time, so we understand that this may have affected the experience. Overall, we had a fantastic stay and would happily return. The comfort, cleanliness, and thoughtful amenities more than made up for the minor breakfast issue."

"Rafael muy bien Bruno excelente "

"Great hotel, great value. Only thing letting it down is the breakfast (not good value) and the “spa” facilities, the pool and jacuzzi were very dated. Other than that the people were all really nice and helpful, the room was great size and comfy bed."

"Tive uma experiência excelente no Sheraton Porto e faço questão de registrar minha satisfação. O hotel se destaca pela altíssima qualidade em todos os aspectos, desde as instalações modernas e confortáveis até a impecável limpeza dos ambientes. O que realmente fez a diferença durante a nossa estadia foi o nível de serviço. Fomos extremamente bem atendidos por todos os profissionais, sempre cordiais, atenciosos e dispostos a ajudar. A equipe demonstra um cuidado genuíno com os hóspedes, o que torna a experiência ainda mais especial e acolhedora. Sem dúvida, é um hotel que entrega um padrão elevado de qualidade e serviço, superando expectativas. Recomendo fortemente para quem busca conforto, sofisticação e um atendimento de excelência no Porto."

"We booked this hotel through Hotels.com, largely because it advertised a pool. Upon arrival, we found the pool completely empty—no water at all. When we asked, we were told this is “normal in winter” and that the information is listed on their own website, not on Hotels.com. The explanation we received was what she suggested that this is why guests should book directly. That may be their internal logic, but from a customer perspective, it’s simply misleading. The overall tone of the stay can best be described as friendly, but lacking any real customer service, rather zero service, but polite and personable, but there was no sense of ownership or authority to resolve issues. Dining was another disappointment. The food, with one exception, was flat and lacking flavor, yet priced at a premium level. After waiting about an hour for service, there was no acknowledgment of the delay—no apology, no gesture, nothing. Just a bill at the end. Pricing overall felt out of proportion. Even basic items like beer were priced higher than what you’d expect at Oktoberfest—and this is a remote location, not other options. To be fair, some of the staff were genuinely kind, trying and welcoming. Unfortunately, they appeared to have no authority to make decisions or improve the situation, which ultimately left the experience unchanged. In summary: friendly people, but poor communication, weak service culture, and a mismatch between what is advertised and what is delivered. FYI!"