Hotels in Upper Grand Lagoon

"The room was cleaned but not very well. The shower was moldy along with the shower curtain and there was hair left behind in the shower. There was stains on the sheets and pillow cases. The plumbing was horrible toilets not flushing well and sink drained slow as well as the shower. had to have maintenance come by to fix it, and that didn’t really do anything. They had plumbers there our whole stay sawing pipes at 7am super loud, on the last night at 5am the fire alarm sounded for about an hour. Our room did have a few bugs like roaches or palmetto bugs. The hotel is right next to a night club that had super loud music going until 2am every night. Watching teens fight off our balcony almost every night. The only thing that was good was the beach access and the balcony view of the ocean. I took video of the sawing of pipes by plumbers but not sure how to post yet. You stay at a cheap place and get what you pay for. Check in was a nice lady, had to go back to the office because they left us no towels only wash clothes the next lady I dealt with was no smiles and kinda rude when I had to ask for towels. "

"The only good thing was is that hotel is right on the beach, rooms were very old, mattresses small and terrible we couldn't sleep. Been asking for towels for 4 days and they never came it's always in the laundry getting washed and not enough towels. I would never stay here again"

"Hotel charges $42,80 while extra while checkout Watch out for extra charges and only one lift was working "

"Clean room, staff went above and beyond to make sure our stay was good. Only downside is having to pay for parking and the cost of that on top of the room itself. "

"Don’t fall for the price, $15 Per Parkin per Night. Please read all, on ad posted page. we arrived at 3:00 but Check in time is at 4:00Pm and we waited till 5:30Pm to get the room. If they wants to fill the pool, you don’t get water in bathroom, I can understand but they could have filled up midnights not early in the morning and The phone line don’t work in the room! Nevertheless Staff is very polite!! "

"This property had teenagers who were very disruptive the entire stay threatening guests - beating on doors lighting firecrackers at doors and running - the hotel provided no compensation or alternatives "

"The location of property is everything of course it’s access to the beach but it definitely needs some upgrading for sure! My shower head thing was coming down the ceiling was puffy as if maybe there’s some leakage issues and parking! Yeah be ready to park in the overflow parking which is across the street "

"Lynn who’s the lady who helped me book my reservation was amazing, she’s the reason my children enjoyed their spring break. I would say the resort in itself can use so cleanliness all around especially with the indoor pool . The rooms can use an update as well including new carpet and curtains . The view is amazing 🤗"

"Breakfast was fresh , parking was very simple and easy "