Hotels in Sumida

"The property was excellent and staff were really lovely but the wait time for lifts as you have to change lifts at level 4 or 19 to use some amenities was killing. Last thing you want to do after a tiring day of travel. Again we were a family of 5 with three like and they gave us a small double room and a theee single bed room in totally different levels and we had to put our kids in separate room in a completely different floor and was always worried about them. Had teenage kid with the two other, but still wasn’t able relax. And again waiting for the lifts of the kids needed something. Another terrible thing was the. Wait for the laundry. Other than this the amenities were pretty and hotel was very clean and the staff were all approachable and helping "

"lovely place to stay, conveniently right next to a train station."

"There was a lot of difficulty entering the dining area for breakfast. Apparently we needed a reservation even though we paid for breakfast with our room"

"Breakfast was good I like it"

"The hotel has plenty of food and shopping within walking distance, The staffs are friendly and helpful throughout our stay. Our room is clean and has great view of the city. We would love to stay here again."

"The hotel is pristine. Excellent staff and excellent location! The view from the lounge is amazing and the lounge is so relaxing. If I could suggest any improvement, I would say putting a small microwave in the console."

"The room was clean but I wish I didn’t see discoloration on the bathroom walls. I’m very OCD about bathrooms and there was light to mild mold in corners "

"good location. clean and nice. "

"Friendly and very helpful staff. Very nice breakfast "