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Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Property class: 2.5
Ottawa hotel with indoor pool and 24-hour fitness

Choose dates to view prices

Holiday Inn Express & Suites Ottawa East - Orleans by IHG puts you within a 15-minute drive of University of Ottawa and Rogers Centre Ottawa. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the indoor pool. Also, this hotel is within a short drive of Rideau Canal. Fellow travelers say great things about the helpful staff and breakfast.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Weekly housekeeping
  • Indoor pool
  • 24-hour fitness center
  • 24-hour business center
  • Business center
  • 3 meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Vending machine
  • Water dispenser
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Laundry facilities
The current price is CNY738
CNY884 total
includes taxes & fees
Apr 26 - Apr 27

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room

9.6 out of 10
Exceptional
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(51 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.2 out of 10
Wonderful
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(21 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

9.4 out of 10
Exceptional
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(61 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Extra Floor Space)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds (Extra Floor Space)

9.0 out of 10
Wonderful
(17 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Specialty)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Quality Inn Orleans
Orleans
  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
7.4 out of 10, Good, 1,001 reviews
The price is CNY697
CNY835 total
includes taxes & fees
May 3 - May 4
Quality Inn Orleans
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About the neighborhood

Map
500 Brisebois Crescent, Ottawa, Ontario, Ottawa, ON, K1E0A6

What's nearby

  • Shenkman Arts Centre - 2 min walk - 0.2 km
  • Place D'Orleans Shopping Center - 5 min walk - 0.5 km
  • Princess Louise Falls - 3 min drive - 2.3 km
  • Byward Market Square - 15 min drive - 21.2 km
  • Parliament Hill - 15 min drive - 21.2 km

Getting around

  • Ottawa International Airport (YOW) - 30 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 16 min drive
  • Ottawa Station - 16 min drive
  • Ottawa Fallowfield Station - 28 min drive

Restaurants

  • ‪Lando and Lyds' Launch Pad - ‬4 min drive
  • ‪Milano Pizzeria - ‬18 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Circle K - ‬18 min walk
  • ‪Wendy's - ‬13 min walk

About this property

Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Holiday Inn Express & Suites Ottawa East - Orleans by IHG puts you within a 15-minute drive of University of Ottawa and Rogers Centre Ottawa. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the indoor pool. Also, this hotel is within a short drive of Rideau Canal. Fellow travelers say great things about the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 103 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age: 19
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Water dispenser

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Conference space (1367 square feet)

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
  • Pool loungers

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Weekly housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling

Fees & policies

Renovations and closures

The property will be renovating from March 9 2026 to April 15 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for CAD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 25 per accommodation (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche

Also known as

Holiday Inn Express Ottawa East Orleans Hotel
Holiday Inn Express Orleans Hotel
Holiday Inn Express Ottawa East Orleans
Holiday Inn Express Orleans
Holiday Inn Express Suites Ottawa East Orleans
Holiday Inn Express Suites Ottawa East Orleans by IHG
Holiday Inn Express Suites Ottawa East Orleans an IHG Hotel
Holiday Inn Express & Suites Ottawa East - Orleans by IHG Hotel
Holiday Inn Express & Suites Ottawa East - Orleans by IHG Ottawa

Frequently asked questions

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express & Suites Ottawa East - Orleans by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM.

Are pets allowed at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 25 per accommodation, per night. Service animals are exempt from fees.

Is parking offered on site at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

No, this hotel doesn't have a casino, but Casino du Lac Leamy (22-min drive) is nearby.

What is there to do at Holiday Inn Express & Suites Ottawa East - Orleans by IHG and nearby?

Holiday Inn Express & Suites Ottawa East - Orleans by IHG has an indoor pool and a 24-hour fitness center.

What's the area around Holiday Inn Express & Suites Ottawa East - Orleans by IHG like?

Holiday Inn Express & Suites Ottawa East - Orleans by IHG is in Orleans, a short 5-minute walk from Place D'Orleans Shopping Center. Travelers say this hotel is in a good location.

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Reviews

Holiday Inn Express & Suites Ottawa East - Orleans by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was great with good food choices and friendly service. (85 reviews)
  • The pool was a highlight, with many guests praising its cleanliness, warmth, and enjoyable experience for kids. (9 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Family friendly
Restaurant
Food
Bathroom
Shopping malls

Reviews

Verified

10/10 Exceptional

Breakfast and pool were amazing. Good place to stay for a family.
Carlos, 1-night trip
Verified

8/10 Very good

Clean room good fresh breakfast
Amritpal, 1-night trip
Verified

10/10 Exceptional

It was a wonderful stay.
Sreemannarayana, 3-night trip
Verified

10/10 Exceptional

Will stay here again next time I’m in town
Jeffrey, 5-night trip
Verified

10/10 Exceptional

The room ia.big, clean and has everything we need! The breakfast is perfect and the check-in was fast. Nothing to complain.
Orietta, 1-night trip
Verified

10/10 Exceptional

Excellent customer service. Friendly staffs
Francky, 1-night trip
Verified

10/10 Exceptional

Staff was very friendly
Harvey, 1-night trip
Verified

10/10 Exceptional

Staff were warm and friendly. Breakfast was great!
Debbie, 2-night trip
Verified

10/10 Exceptional

It has a very small parking. But other than that, very pleasant hotel.
Caroline, 1-night trip
Verified

10/10 Exceptional

Room clean staff great
Janice, 4-night trip
Verified

10/10 Exceptional

Clean room, nice hotel amenities, and friendly staff
Liam, 1-night trip
Verified

10/10 Exceptional

Nice clean hotel, good location. The only negative is the breakfast wasn’t great.
Roxanne, 1-night trip
Verified

8/10 Very good

Clean rooms, staff was friendly.
Amanda, 1-night trip
Verified

10/10 Exceptional

Was great spot
Dave, 1-night trip
Verified

8/10 Very good

Room was good. Staff was friendly.
Manoharan, 5-night trip
Verified

10/10 Exceptional

The pool was great, very clean. The 2 ladies working the breakfast were so friendly! All the staff were nice. Our room was lovely. A great stay!
Lori, 2-night trip
Verified

10/10 Exceptional

Staff was very accommodating
Harvey, 1-night trip
Verified

8/10 Very good

Very good location
sauda, 4-night trip
Verified

10/10 Exceptional

The staff were courteous. The room was clean.
Paul, 2-night trip
Verified

10/10 Exceptional

Super friendly staff, super clean and a nice breakfast…thank you!
Steven, 1-night trip
Verified

8/10 Very good

I do like the service referred from the staff for breakfast! Amazina one
Eric, 2-night trip
Verified

10/10 Exceptional

Lovely staff, amenities in the hotel were great as well. Rooms were huge too.
James, 2-night trip
Verified

10/10 Exceptional

Room was clean, staff was nice and polite. Breakfast was great, good food choices. And the Parking was good. We had now problems with our stay.
Kathleen, 2-night trip
Verified

8/10 Very good

Nice place
Marc, 1-night trip
Verified

10/10 Exceptional

Staff was wonderful and friendly. The room size was well worth the money
Cathy, 1-night trip