I had a really disappointing stay at The Atlantic Hotel in Newquay. From the moment we arrived, the staff were rude and unhelpful, and there were hardly any people around to assist when needed.
Parking was a nightmare — the spaces were far too small, especially for larger cars, making it stressful just to park. The room itself was in a terrible condition: unclean, with visible watermarks, poor-quality bedding, and outdated single-glazed windows that did little to keep out noise or cold.
Dinner was equally frustrating. The menu was inexplicably set with very limited choice, and there were no vegetarian options available, which is unacceptable. On top of that, it was overpriced for what was offered.
Breakfast was one of the worst parts of the stay. Service was extremely slow, with only one staff member working and very limited food options. We waited over 40 minutes for something as simple as poached eggs and avocado on toast. The hotel wasn’t even busy, yet everyone in the breakfast area seemed to be experiencing the same poor service.
Overall, a very disappointing experience and certainly not worth the money.