At first there was no hot water when we wanted to take a shower at about 6pm. We asked the front desk and they came quickly and checked the shower and told us to wait for a couple of minutes. However, the hot water still did not come out after about 10 minutes and they went to check the machine but we still did not have hot water after that. We decided to go out for dinner first. They solved the problem after we went back and the water was hot enough though we did not know exactly what the problem was. Make sure the hot water works before your shower!
The rooms are dated but were clean with no bug issues which is important to us! Breakfast was basic but included and available early.
Kristy
Kristy,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2026 年 4 月 2 日
Debería cambiar las ventanas ya que es muy ruidoso y evitar que los buses estacionen en la puerta.
andrea
andrea,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 19 日
Beautiful mountain view right from bed. A/C helps get a good night's sleep by escaping the jungle humidity.
Jason
Jason,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 11 日
John
John,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 11 日
Veldig komfortabelt. Dyktig og svært service-innstilt personale
Erik
Erik,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 3 月 10 日
View was nice. Hard to appreciate when its rainy but that’s not the hotels fault. The staff was disorganized. Check in was confusing. The person at the desk was obviously new but management just left her on her own, fully out of her depth. I felt sorry for her but it still caused friction. They kept out luggage and when i got my carry on, it was damaged. Understand i pack and inspect it multiple times a day. I would not return and would recommend another hotel
Frank
Frank,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 25 日
sooseok
sooseok,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 17 日
Great location, friendly staff and good breakfast.
Vinicius
Vinicius,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 26 日
Brunella
Brunella,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 22 日
The staff was super friendly. We had to take the bus for Machu Picchu at 5 am before the breakfast buffet opened and they offered to make us a breakfast box (sandwich, juice, cookie, brownie).