Lovely clean room , friendly staff , easy check in and out. Was the perfect escape for our anniversary and hubbys birthday. Communication leading up to the day of check in was perfect too. Thank you to all at The Cube
Melissa
Melissa,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 7 日
The check-in was quick and easy. The room was lovely and big and had a lovely view looking out over Birmingham. The extras ordered were loved by my wife as they were a surprise for her. The bathroom had a bit of damage but it did not matter ie damage to bottom of bathroom door, a tiny bit of paint peeling off the wall. The room was very clean.
Shower temperature could have been hotter than it was.
steven
steven,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 28 日
Good to return to The Cube. The breakfast as always was varied and delicious. The bar in the evening had a good vibe.
Sarah
Sarah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 21 日
Lovely room, clean and large. Staff were approachable and friendly. Great position for theatre and entertainment
Michelle
Michelle,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 20 日
Spa not used, shops etc. handy
Michael
Michael,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2026 年 3 月 20 日
So conflicted absolutely brilliant location/views but definitely not a luxury hotel
Booked a 1 night stay and saw reviews about the air con being broken figured it would be fixed by the time I got there a month or so later. I was wrong
On check in the friendly receptionist let me know the air con wasn't working & I could have a fan if needed. Having stayed in some incredibly hot and not air conditioned hotels in the past I figured how bad could it be. It was bad
The room was baking. The huge windows that give the amazing views also act as massive radiators and the heat in the room was stifling. The sun obviously hits the windows all day although when I arrived around 4pm the sun had moved off the glass.
To the credit of the receptionist my request for a quiet room had been met and I was in a small corridor with only one other room I was able to wedge the door open to let some of the heat out.
There were 2 fans, one was broken (plug snapped) when I asked for a replacement I was told they would see what they could do, but saw no replacement nor did I get a call to say they didn't have a spare
The room was tired, carpet stained, walls & bathroom dirty
Luckily I was visiting for a gig so the room had cooled a bit by the time I got back
I slept well & the room was quiet. Check in/check out were easy & the staff I met were friendly
Overall I was disappointed. I could have booked elsewhere for less but wanted to treat myself for a special occasion.
I won't be back
Gemma
Gemma,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 19 日
Lovely location and reasonable price, great breakfast.
David
David,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 16 日
Lesley
Lesley,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 16 日
Central location
Matthew
Matthew,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 13 日
Great value and 5 minutes walk to carpark.
Roof sky bar on 25th floor is very good with fantastic views !!!!!! When it’s open!!!!!
Came back from a show at the Hippodrome Theatre (15 minutes away) and the bar was closed, this was 11pm on a Thursday evening.
Not happy and nowhere else to go locally.
chris
chris,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 3 月 11 日
The worst 4 star hotel I’ve ever stayed in. The room was okay but the lift wasn’t working. The shower in the morning was lukewarm even when running for over 5 minutes. The tv didn’t properly work as couldn’t view the guide! Avoid!
Lorna
Lorna,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 3 月 11 日
Stay was ok but shower didn’t get hot and towels were stained! Hotel also felt a bit tired and in need of redecoration where there had been damage to walls and ceiling paintwork which
Great location though and breakfast was yummy.
Rachel
Rachel,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 3 月 10 日
Car park did not work. This lead to us having to park outside while we run into reception to ask how this worked. You are not allowed to park right outside the hotel which is not sign posted which results in us having to run from reception as we received a parking ticket. Had to park in a different car park which again we were not made aware you can pre book this with 20% off. They also don't explain that you don't need a ticket and therefore we ended up having to pay for the 2 parking charges costing £40!
The spa ect was not explained to us and what they had to offer.
The posh restaurant which we booked for on the Sunday especially for the roast at 5pm was shockingly bad! We rushed to get there on time for 5 only when we sat down we were not given the sunday menu so after 10/15 minitues of waiting only until we went up and ask were we told we cant have this and that we could only have 2 course and was limited to what we could have. Also to mention we wanted 10 minutes before a drinks menu was given to us. We ended up walking out and going elsewhere and staff didn't even seem to care or try and stop us from leaving or offer an alternative.
Scott
Scott,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2026 年 3 月 8 日
Meget fin udsigt. Morgenmaden god. Værelset fint, men også lidt slidt, især på badeværelset.
Tine
Tine,4 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 3 月 7 日
Not good. Wouldn’t amend my booking that was done wrong, then the woman spoke so loud and gave us a useless room. Left after 2 hours. Lifts don’t work well. Shambles.
Leigh
Leigh,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 3 月 6 日
Træt hotel, hvor f.eks AC ikke fungerer i alle værelser. Parkering er et problem. Morgenmad ok.
Lasse
Lasse,2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2026 年 3 月 5 日
Lift didn’t work, smelt awful and the front door didn’t work. Substandard for the price paid
Jason
Jason,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 3 月 4 日
Amy
Amy,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 1 日
Hotel was fine, a little dated in the bathroom for a 4 star and one lift wasn’t working so longer waits
Katherine
Katherine,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 1 日
Good room
Samar
Samar,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 2 月 28 日
No temperate control in room, it was very cold) Called reception to be told it’s been turned off in all rooms)
Very loud music coming from the floor above until 1am, no advanced warning of this at the time of booking.
No hot water in the room after 9pm, again told by reception that it gets turned off and would be back on in the morning.
All in all an extremely disappointing experience.
We will not be returning to the Cube.