The Kensington Hideaway

Property class: 4
Hotel with bar/lounge, near Kensington High Street

Choose dates to view prices

Located near Kensington High Street, Seraphine Kensington Olympia Hotel offers a chic retreat with continental breakfast, a cozy bar, and in-room WiFi. Relax knowing you're close to Kensington Palace and Olympia Conference and Exhibition Centre. The hotel's helpful staff has left a lasting impression on previous guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Main amenities (8)

  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Free newspapers in the lobby

Feel at home (6)

  • Children stay free
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Premium bedding
The current price is CNY1,310
CNY1,573 total
includes taxes & fees
May 10 - May 11

Room options

Available filters for rooms
Showing 6 of 6 rooms

Cosy Single Room

10.0 out of 10
Exceptional
(1 review)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

Grand Queen Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Signature King Room

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Companion Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Classic Double Accessible

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Classic Double Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
225 Kensington High Street, London, London, England, W8 6SA

What's nearby

  • Kensington High Street - 1 min walk - 0.1 km
  • Holland Park - 1 min walk - 0.1 km
  • Design Museum - 2 min walk - 0.2 km
  • Cromwell Road - 6 min walk - 0.6 km
  • Kensington Gardens - 12 min walk - 1.0 km

Getting around

  • London City Airport (LCY) - 26 min drive
  • Heathrow Airport (LHR) - 32 min drive
  • Luton Airport (LTN) - 63 min drive
  • London (SEN-Southend) - 63 min drive
  • Gatwick Airport (LGW) - 87 min drive
  • Stansted Airport (STN) - 87 min drive
  • Kensington (Olympia) Station - 14 min walk
  • Kensington (Olympia) Underground Station - 15 min walk
  • West Brompton Station - 21 min walk
  • High Street Kensington Station - 4 min walk
  • Earl's Court Station - 13 min walk
  • Holland Park Underground Station - 16 min walk

Restaurants

  • ‪Cafe Le Monde - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪The Design Museum Kitchen - ‬3 min walk
  • ‪Pret a Manger - ‬9 min walk
  • ‪Megan's on the High Street Restaurant - ‬1 min walk

About this property

The Kensington Hideaway

When you stay at The Kensington Hideaway, you'll be within a 15-minute walk of Kensington High Street and Kensington Gardens. You can unwind with a drink at the bar/lounge, and English breakfast is available daily. Also, Hyde Park and Kensington Palace are just a 5-minute drive away. The property is just a short walk to public transportation: High Street Kensington Station is 4 minutes and Earl's Court Station is 13 minutes.

At a glance

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Hotel size

    • 59 rooms
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Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
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Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
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Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
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Children

    • Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
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Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
    • Offsite parking within 328 ft (GBP 44 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Bar/lounge

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • High pile carpet in room

Room amenities

Be entertained

  • 45-inch flat-screen TV

Home comfort

  • Air conditioning and heating
  • Portable fan
  • Espresso maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Heated floors

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Refundable deposits

  • Deposit: GBP 50 per accommodation, per stay

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 20 per person

Parking

  • Parking is available nearby and costs GBP 44 per day (328 ft away)

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Also known as

Best Western Seraphine Kensington Olympia
Best Western Seraphine Kensington Olympia Hotel
Best Western Seraphine Olympia
Best Western Seraphine Olympia Hotel
Kensington Seraphine Hotel
BEST WESTERN Seraphine Kensington Olympia Hotel London, England
BEST WESTERN Seraphine Kensington Olympia Hotel London England
Seraphine Olympia Hotel
Seraphine Kensington Olympia
Seraphine Olympia
Seraphine Kensington Olympia Hotel London
Seraphine Kensington Olympia
Seraphine Kensington Olympia Hotel Hotel
Seraphine Kensington Olympia Hotel London
Seraphine Kensington Olympia Hotel Hotel London

Frequently asked questions

Does The Kensington Hideaway offer free cancellation for a full refund?

Yes, The Kensington Hideaway does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Kensington Hideaway?

Sorry, pets aren't allowed.

Is parking offered on site at The Kensington Hideaway?

Sorry, there's no onsite parking at The Kensington Hideaway.

What are the check-in and check-out times at The Kensington Hideaway?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What's the area around The Kensington Hideaway like?

The Kensington Hideaway is a short 4-minute walk from High Street Kensington Station and 11 minutes' walk from Kensington Gardens.

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Reviews

The Kensington Hideaway Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.2

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast selection was good, well-stocked, clean, and tidy with a nice variety of options. (9 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
Bathroom
Shower
Bed
Store
Value
Lobby

Reviews

Verified

10/10 Exceptional

Clean nicely decorated room, lovely friendly and efficient staff.
Kamini, 8-night trip
Verified

10/10 Exceptional

Lovely staff, really comfortable bed, good air conditioning. Great all round.
Oliver, 1-night trip
Verified

10/10 Exceptional

Newly renovated top notch. Will stay again!
Wania, 4-night trip
Verified

8/10 Very good

Excellent value for money. Perfect location. Ideal for a 1 or 2 night stay. Little hanging space for clothes and no cupboards or drawers in the bedroom are the downsides
chris, 1-night trip
Verified

10/10 Exceptional

Breakfast menu was great albeit a little confusing and not detailed enough but the food was actually really really delicious. Staff were very attentive, and welcoming. The atmosphere was excellent. Nando’s next door and Waitrose just around the corner. Beds were super comf
Erica, 1-night trip
Verified

10/10 Exceptional

New hotel, rooms were excellent. Small, but nicely decorated. New technology, easy streaming and usb-c sockets. Staff felt young and not personal, but was ok. Did not try any food.
Wania, 4-night trip
Verified

8/10 Very good

The property is in a great location - a few minutes walk to two metro stations. There are plenty of restaurants and shops around. The property itself is really nice, very cool modern decor. Our room had issues with the AC unit, so the heat did not work the first night we were there. The staff tried to address it when we brought it up to them. Overall, it was a good stay.
VANESSA, 2-night trip
Verified

8/10 Very good

Lovely little room, it was in the basement which I didnt love, but it certainly was cosy and beautifully decorated and clean. There was a really annoying light that I couldnt turn off in the fridge/tea area it shone right in the eyes at pillow level
R, 1-night trip
Verified

10/10 Exceptional

Great rooms, a bit small but everything you need. Clean. Great location on Kensington High Street and close to Olympia Expo. Although make sure you get a detailed receipt for breakfast each morning as you only get it as a lump sum at check out. Ours was clearly wrong but there was no way to check what was charged.
Mai-Kim, 2-night trip
Verified

8/10 Very good

The hotel is in a great location and reasonably priced, especially when considering where it is. The staff were all really nice and genuinely seemed to care. I would stay in the hotel again. Yo provide true balance to this review it's important to note that there were some issues with the room though: There were 3 eftover takeaway containers left in the fridge. The heating is rather hit and miss - for example, the bathroom was either ridiculously hot or cold. A light came on of its own accord at 5am.
Ian, 3-night trip
Verified

10/10 Exceptional

.
Helen, 2-night trip
Verified

10/10 Exceptional

I did not have breakfast
Gillian, 1-night trip
Verified

6/10 Good

Staff were really friendly and the location was great. We ordered a signature king room but ended up with twin beds. When we spoke to reception we was shown a room that was a double but it was tiny so ended up staying in the twin. The staff informed us that it was a mistake their end but there was no other rooms to give us. We never received any compensation for this and was left with the impression that it was keep the twin room or move to a smaller room. This was a bit disappointing but other than this we liked the hotel, I would just ring in future to confirm they have the room details correct before arrival.
Marcus, 1-night trip
Verified

8/10 Very good

All the staff we encountered were polite and helpful. The “Grand” queen rooms compact and I believe only a couple bed. Bed and Room were very comfortable. Main window had a perfect blackout curtain but very long side window only had a blind which just covered the window and had a constant glow around it all night. The bathroom was beautifully decorated and everything worked well. Only exception was the towel rail which was permanently only full and made the whole main room very hot. Luckily I’m a cold person but my partner did struggle with the heat. Also a strange smell which smelt like smoke. Overall I would stay again but would pay more attention to the things mentioned and inform reception earlier. Great location for exploring as close to tube.
liza, 1-night trip
Verified

8/10 Very good

Lille værelse, men lækkert rummeligt bad. Sengen kunne godt have været breddere og mindre hård.
Niels, 4-night trip
Verified

10/10 Exceptional

Das Hotel ist super gelegen und man hat in der Nähe alles was man braucht. Die Zimmer sind, wie üblich in UK, eher klein. Das Hotel ist neu renoviert und schön eingerichtet. Das Personal ist immer freundlich und zuvorkommend. Man kann auch vor Ort Frühstücken aber das haben wir nicht getestet. Ebenfalls ist eine Bar drin. Unser Zimmer lag zur Straße aber das we nicht schlimm. Am Wochenende ist es ruhig in der Nacht. Würden es weiterempfehlen
Tobias, 2-night trip
Verified

8/10 Very good

Petit boutique hôtel très bien placé à côté du magnifique park Holland. Nous avions une chambre au sous sol quasiment aveugle, je pense que les autres en étage sont plus agréables. Le petit déjeuner est très simple avec très peu de choix.
ESTELLE, 1-night trip
Verified

10/10 Exceptional

Perfecto
Laura, 1-night trip
Verified

10/10 Exceptional

Yeni ve güzel bir hotel. Merkezi ve yürüme olarak her yere yakın. Güvenli
Behlül, 1-night trip
Verified

4/10 Fair

Sadesuihku toimi huonosti, hiustenpesuun sopimaton. Kaunis deco, se auttaa vähän kun äänekäs lämmitys ja kaikuvat lattiat ja käytävät. Viiden tunnin unella ei hymyilytä kun respassa toivotetaan hyvää päivän jatkoa kun kerroin metelistä :(
Reija, 1-night trip
Verified

8/10 Very good

Dejligt hotel med god beliggenhed, værelset er lige lidt småt
Simon, 3-night trip
Verified

8/10 Very good

Supert personale, rommene var nye og fine. Litt trange. Det var litt lodotter rundt på gulvet ved ankomst, og flekker på vegger. Minus var at vindu ikke kunne åpnes, spesielt når AC fikk et problem. Det ble veldig varmt og innestengt da. Vaktmesteren var kjapt på plass og informerte oss om at de hadde problem med AC. Beliggenhet var super, masse butikker i gata utenfor, og ikke langt til undergrunn-stasjonen Kensington High Street
Lise Katrine, 2-night trip
Verified

8/10 Very good

Staff were really friendly, allowing us to check in early and looking after our bags after we’d checked out. When we popped back in and out of the hotel during our stay they regularly checked that everything was okay with the rooms or if we needed anything. The room was cosy with all the amenities we needed. Well decorated, clean, cosy and in a great location about a 5 minute walk from the nearest tube station.
William, 1-night trip
Verified

10/10 Exceptional

Fabulous location, facilities and room.. every interaction with the staff was outstanding.. highly recommended!
Jeff, 2-night trip
Verified

10/10 Exceptional

Suzanne, 1-night trip