Very limited services and lack of respect for check-out.
My stay at Hotel Hacienda Suites Loreto was disappointing. There is no internet in the rooms, no safe, and no mini fridge. The parking lot is separated from the hotel, requiring guests to cross a street to access it. The television had no cable, which greatly limits entertainment options.
The most upsetting issue was that they did not honor the check-out time stated in my Hotels.com reservation (1:00 pm). The staff insisted I leave the room at 12:00 pm, which I consider disrespectful to the customer.
Overall, the hotel provides a mediocre experience and fails to deliver basic services that one would expect at this level of accommodation.