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Loi Suites Chapelco Hotel

4.5 star property
San Martín de los Andes hotel with 2 restaurants and spa, aimed at LGBTQ+ guests

Choose dates to view prices

Nestled beside a golf course, Loi Suites Chapelco Hotel offers an exciting retreat with free breakfast, a rejuvenating spa, and plenty of activities. Enjoy ski passes and storage or lounge by the indoor pool; guests rave about this hotel's variety of amenities.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Ski storage
  • Ski passes
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Hot tub
  • Room service

For families (6)

  • Children stay free
  • Playground on site
  • 20 bedrooms
  • Private bathroom
  • Premium TV channels
  • Garden
The current price is CNY1,399
CNY1,399 total
Mar 1 - Mar 2

Why we love this property

Spa escape hideaway
This hotel's full-service spa offers various treatments from aromatherapy to Thai massages. A sauna, hot tub, and yoga classes complete the wellness journey.
Mountain colonial charm
This colonial hotel, nestled in the mountains, enchants with its curated decor and tranquil garden setting. The scenic surroundings offer a refreshing escape.
Foodie paradise
Culinary adventures await at 2 restaurants, a cafe, and a bar. Mornings start with free buffet breakfast, while couples savor private dining options.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Triple Room

Superior Triple Room | 20 bedrooms, hypo-allergenic bedding, down comforters, memory foam beds

Superior Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Room

Family Room | 20 bedrooms, hypo-allergenic bedding, down comforters, memory foam beds

Family Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Suite Cuádruple

Suite Cuádruple | 20 bedrooms, hypo-allergenic bedding, down comforters, memory foam beds

Suite Cuádruple

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Habitación Cuádruple Superior

Habitación Cuádruple Superior | 20 bedrooms, hypo-allergenic bedding, down comforters, memory foam beds

Habitación Cuádruple Superior

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
LCD TV
Hypo-allergenic bedding
20 bedrooms
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Triple Room

20 bedrooms, hypo-allergenic bedding, down comforters, memory foam beds

Superior Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | 20 bedrooms, hypo-allergenic bedding, down comforters, memory foam beds

Superior Twin Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Room

Junior Room | 20 bedrooms, hypo-allergenic bedding, down comforters, memory foam beds

Junior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Studio, 1 Queen Bed

Superior Studio, 1 Queen Bed | 20 bedrooms, hypo-allergenic bedding, down comforters, memory foam beds

Superior Studio, 1 Queen Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Golf View

Suite, Golf View | 20 bedrooms, hypo-allergenic bedding, down comforters, memory foam beds

Suite, Golf View

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Heating
Free cribs/infant beds
LCD TV
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Ruta Nacional Nº40 Km 2227, San Martín de los Andes, Neuquen, 8370

What's nearby

  • Canopy San Martin de los Andes - 21 min drive - 13.9 km
  • Sendero al Mirador Bandurrias - 22 min drive - 15.1 km
  • Lácar Lake - 29 min drive - 18.9 km
  • Lacar Lake Pier - 29 min drive - 18.8 km
  • Chapelco Ski Resort - 43 min drive - 25.0 km

Getting around

  • Airport shuttle (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • ‪Los Coirones - ‬1 min walk
  • ‪1986 Pizzas y Empanadas de Autor - ‬17 min drive
  • ‪Pipón Pipón - ‬17 min drive
  • ‪El colorado San Martin de los Andes - ‬18 min drive
  • ‪Surenia Patagonia Brewing - ‬19 min drive

About this property

Loi Suites Chapelco Hotel

Loi Suites Chapelco Hotel features a ski shuttle and puts you near winter activities like downhill skiing, snowboarding, and cross-country skiing. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights at this Colonial hotel include an indoor pool, an outdoor pool, and a bar/lounge. Ski passes and storage are also available.

At a glance

DONE

Hotel size

    • 85 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:30 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Ski shuttle*
DONE

Other information

    • Smoke-free property
    • Caters to LGBTQ guests
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Playground

What to do

  • Tennis lessons
  • Yoga classes
  • Golfing
  • Pool table
  • Golf lessons nearby
  • Horse riding nearby
  • Windsurfing nearby

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Computer station
  • Conference center (2045 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Ski storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2008
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Communal living room
  • Health club
  • Adjacent to a golf course
  • Golf driving range on site
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Colonial architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Front entrance ramp
  • Well-lit path to entrance
  • Hardwood flooring in room

Ski

  • Ski passes
  • Ski shuttle (surcharge)
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • 20 bedrooms
  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Memory foam mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Local maps

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a valid passport or ID showing they are not a resident of Argentina and who pay with a non-Argentine card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.

Optional extras

  • Airport shuttle service is offered for an extra charge of ARS 15000 per person (one-way)
  • Ski shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children costs ARS 15000 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 9:00 PM
  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property caters to LGBTQ+ guests.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Loisuites Chapelco
Loisuites Chapelco Golf Resort Spa
Loisuites Chapelco Golf Resort Spa San Martin de los Andes
Loisuites Chapelco Golf Spa
Loisuites Chapelco Golf Spa San Martin de los Andes
Loisuites Chapelco Hotel San Martin de los Andes
Loi Suites Chapelco Hotel San Martin de los Andes
Loisuites Chapelco San Martin de los Andes
Loi Suites Chapelco San Martin de los Andes
Loi Suites Chapelco
Loisuites Chapelco Hotel
Loi Suites Chapelco
Loi Suites Chapelco Hotel Hotel
Loi Suites Chapelco Hotel San Martín de los Andes
Loi Suites Chapelco Hotel Hotel San Martín de los Andes

Frequently asked questions

Does Loi Suites Chapelco Hotel offer free cancellation for a full refund?

Yes, Loi Suites Chapelco Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Loi Suites Chapelco Hotel?

Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 10:00 AM to 9:00 PM.

Are pets allowed at Loi Suites Chapelco Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Loi Suites Chapelco Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Loi Suites Chapelco Hotel?

Yes, an airport shuttle is available. The charge is ARS 15000 per person one-way.

What are the check-in and check-out times at Loi Suites Chapelco Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 10:30 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Loi Suites Chapelco Hotel?

No, this hotel doesn't have a casino, but Casino Magic (25-min drive) and Casino Magic (30-min drive) are both nearby.

What is there to do at Loi Suites Chapelco Hotel and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Loi Suites Chapelco Hotel also has an outdoor pool, a sauna, and a steam room, as well as an arcade, a picnic area, and a garden.

Are there restaurants at or near Loi Suites Chapelco Hotel?

Yes, there are 2 onsite restaurants.

Does Loi Suites Chapelco Hotel have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

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Reviews

Loi Suites Chapelco Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

8.4

Location

8.8

Staff & service

9.0

Property conditions & facilities

Reviews

10/10 Exceptional

Wonderful stay! The staff were pleasant and kind, the spa was quiet and cozy and food delicious. Wish I could have stayed longer!
Chelsie, 1-night trip

10/10 Exceptional

Great place
Rodrigo, 3-night trip

10/10 Exceptional

Amazing resort

Staff was amazing, truly made us feel welcomed
Oscar, 2-night trip

10/10 Exceptional

Great stay

Fabulous hotel with great staff who made our stay very enjoyable and easy - thanks to Tomas and Cecilia. We would return and recommend this hotel.
3-night trip

6/10 Good

Overpriced, room was very average for the price paid.
carlos, 1-night trip

10/10 Exceptional

Excellent service Complementary sparkling wine Beautiful view Wonderful dinner with Matius as our server Check n was easy, informative and enjoyable
kathryn, 1-night trip

10/10 Exceptional

Great view and location. Overall facilities are up to date and in good condition, too bad no AC in the rooms but still cozy.

10/10 Exceptional

Good
Ivann, 1-night trip

8/10 Very good

Beautiful place, but a hotel it’s old with lack of maintenance, it’s not really a 5 star hotel. Restaurant was a more bad than good. Views and place it’s totally beautiful! I guess is the bes hotel of the area…
Karolina, 1-night trip

10/10 Exceptional

Perfect time

Perfect time!!!!! Everything make our family trip perfect!!! The kindly staff, breakfast, room space and comfort, cosy atmosphere…… only thing is the long distance from the ski station….
ANA FLÁVIA, 1-night trip

10/10 Exceptional

The views of the hotel are breathtaking. The staff are kind and respectful. Sabrina will give you the best recommendations about tours. Please take a ski class with Patagonia Chic. Marcela and her team are amazing.
Romi, 1-night trip

4/10 Fair

NEVER MORE IN THIS HOTEL

The heat in the room was terrible, we couldn´t sleep for 2 nights, finally we went to another place and paid both. The hotel is far away from the city and from the sky center so we had to take Uber or Taxis, to do this you need to call them 1 hour before, pray, and when they arrive another 30 minutes to the city. The hotel was full of kids shouting and running!!!
Mauro, 5-night trip

8/10 Very good

decoración de habitación antigua
Guillermo, 1-night trip

8/10 Very good

Atendimento excelente
ALUISIO, 1-night trip

10/10 Exceptional

Excelente

Foi tudo muito bacana. A equipe de atendimento super gentil e atenciosa.
CECILIA, 3-night trip

10/10 Exceptional

O staff é muito simpatico e prestativo. Destaque para recepcionista Sabrina do front desk, ajuda com indicações, reservas e dicas para o que fazer na cidade.
Bruno, 2-night trip

6/10 Good

Esperava mais devido a categoria e valor da diária

Estive hospedado por 8 dias e, infelizmente, a experiência ficou abaixo do esperado para um hotel de 4 a 5 estrelas. Logo na chegada, não recebemos orientações básicas sobre o funcionamento do hotel — horários, reservas, recreação ou alimentação. Como o hotel fica a 30 minutos do centro, o mínimo esperado é ter estrutura para refeições no local. No primeiro dia, tive três frustrações: o brinde prometido (espumante no quarto) não foi entregue; o almoço foi negado mesmo com o pedido feito dentro do horário; e, à noite, o jantar também foi recusado por falta de reserva — sendo que ninguém nos orientou sobre essa necessidade no check-in. A estrutura é bonita, mas com sinais claros de falta de manutenção: poltronas rasgadas e desbotadas, academia com poucos equipamentos antigos e sem acessórios básicos. O café da manhã, embora razoável, repetiu o mesmo cardápio durante todos os dias. O atendimento foi limitado, com poucos funcionários, serviço lento e falhas de comunicação com a equipe de recreação. Tive reservas confundidas e mensagens desencontradas que dificultaram a experiência. Esperava mais organização, atenção e hospitalidade. O hotel tem potencial, mas precisa de melhorias urgentes na gestão e no cuidado com o hóspede.
Diego Luiz, 7-night trip

8/10 Very good

O hotel em si, é muito agradável quartos grandes e uma vista incrível para as montanhas, mas o café da manhã deixa muito a desejar, comidas secas, com se estivessem a muito tempo em cima da mesa.
2-night trip

10/10 Exceptional

Muito confortável, vista linda.
Ralph, 3-night trip

10/10 Exceptional

Muy buen lugar

Hermoso lugar, perfecto para desconectar y descansar. El personal siempre dispuesto a resolver las dudas
Bastian Eduardo, 1-night trip

8/10 Very good

Genial el hotel aunque tiene el inconveniente de que esta muy retirado de la ciudad (25 a 30 minutos en auto) y a una hora del centro de esquí Chapelco.
ALEJANDRO G, 8-night trip

10/10 Exceptional

Sensacional

Maravilhoso
Bernardo, 3-night trip

10/10 Exceptional

Aconchegante e inesquecível!

Foi incrível! Nos sentimos muito aconchegados. As pessoas da equipe são muito especiais! Desde os recepcionistas, as pessoas do staff, até os atendentes do restaurante. Ah, e o restaurante é muito bom! O lugar também é lindo demais!
Luiz Gustavo, 4-night trip

10/10 Exceptional

Maravilhoso

Lugar muito lindo, funcionários extremamente atenciosos, falam português perfeitamente, quartos confortáveis. Longe do centro, porém tem restaurante bom no hotel
Lais, 2-night trip

6/10 Good

La persona que nos hizo el check in no nos atendió bien, le dijimos que mi esposo era celiaco y resulta que ella sabe más de la celiaquia que el propio enfermo. Personal no acorde a la categoría, restaurante con carta precaria y precios excesivos,no tienen buena atención en general , queda muy lejos , sacan foto del baúl cuando entras y te hacen bajar a abrir el baúl cada vez que entras y salís, es incómodo
GONZALEZ CARBALLO, 1-night trip