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Novotel Citygate Hong Kong

4.0 star property
Mountain hotel with 3 restaurants, connected to a shopping center, near Citygate Outlets

Choose dates to view prices

Connected to a shopping center, Novotel Citygate Hong Kong offers an upscale retreat. Unwind at the seasonal outdoor pool, indulge in international cuisine at one of the three restaurants, or explore nearby attractions with help from concierge services. Helpful staff and proximity to the airport have earned top marks from previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Breakfast available
  • Free airport shuttle
  • Fitness center
  • Valet parking
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • 7 meeting rooms

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is CNY937
CNY1,059 total
includes taxes & fees
Mar 9 - Mar 10

Why we love this property

Pool perfection
This hotel boasts a seasonal outdoor pool for adults and a children's pool for little ones. Perfect for splashing fun during warm weather.
Culinary delights galore
Culinary explorers can enjoy three restaurants with international and Italian dishes, plus a cafe and bar. The buffet breakfast includes vegan options.
Robe and room service
Luxuriate in plush bathrobes after a late-night minibar indulgence. Blackout drapes ensure peaceful slumber, with 24-hour room service just a call away.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premier Room, 2 Twin Beds (Executive)

Minibar, in-room safe, desk, blackout drapes

Premier Room, 2 Twin Beds (Executive)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite, 1 King Bed (Executive)

Premier Suite, 1 King Bed (Executive) | Minibar, in-room safe, desk, blackout drapes

Premier Suite, 1 King Bed (Executive)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
  • Mountain view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Accessible

Family Room, Multiple Beds, Accessible | Minibar, in-room safe, desk, blackout drapes

Family Room, Multiple Beds, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
  • Mountain view
  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Premier Room, 1 Queen Bed (Executive)

Minibar, in-room safe, desk, blackout drapes

Premier Room, 1 Queen Bed (Executive)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(98 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Superior Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Standard Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(34 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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The price is CNY711
CNY803 total
includes taxes & fees
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About the neighborhood

Map
51 Man Tung Road, Tung Chung, 0

What's nearby

  • Citygate Outlets - 1 min walk - 0.1 km
  • Ngong Ping Cable Car Tung Chung Station - 6 min walk - 0.6 km
  • Tung Chung New Development Ferry Pier - 6 min walk - 0.6 km
  • Tung-O Ancient Trail - 3 min drive - 2.1 km
  • Tung Chung Fort - 3 min drive - 1.8 km

Getting around

  • Hong Kong International Airport (HKG) - 10 min drive
  • Macau Intl. Airport (MFM) - 48 min drive
  • Shenzhen Intl. Airport (SZX) - 66 min drive
  • Hong Kong AsiaWorld Expo Station - 9 min drive
  • Hong Kong Airport Station - 10 min drive
  • Hong Kong Tung Chung Station - 18 min walk
  • Free airport shuttle

Restaurants

  • ‪McDonald's 麥當勞 - ‬19 min walk
  • ‪Tasty Congee & Noodle Wantun Shop - ‬18 min walk
  • ‪Blue Bottle Coffee - ‬18 min walk
  • ‪Gong cha 貢茶 - ‬18 min walk
  • ‪Pret A Manger - ‬19 min walk

About this property

Novotel Citygate Hong Kong

Novotel Citygate Hong Kong puts you within a 15-minute drive of Hong Kong Disneyland® Resort and AsiaWorld-Expo. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Essence, one of 3 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. A free airport shuttle, a bar/lounge, and a fitness center are other highlights. Fellow travelers love the helpful staff and airport proximity.

At a glance

DONE

Hotel size

    • 440 rooms
    • Arranged over 23 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 5:30 AM
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (15 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (HKD 250 per day)
    • Onsite valet parking (HKD 250 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Free airport shuttle from 6 AM to 11:30 PM
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10 AM on weekdays and 6:30 AM–11 AM on weekends
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool

Working away

  • 7 meeting rooms
  • Computer station
  • Conference space (4790 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool
  • Shopping mall on site
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 40
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Essence - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Olea - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Open daily.
Andante - This bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: HKD 800.00 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately HKD 140 to 206.8 for adults, and HKD 103.4 to 103.4 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for HKD 550.0 per day

Parking

  • Self parking costs HKD 250 per day
  • Valet parking costs HKD 250 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from March to October

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Also known as

Citygate Hong Kong Novotel
Citygate Novotel
Citygate Novotel Hong Kong
Hong Kong Citygate Novotel
Hong Kong Novotel Citygate
Novotel Citygate
Novotel Citygate Hong Kong
Novotel Citygate Hotel
Novotel Citygate Hotel Hong Kong
Novotel Hong Kong Citygate
Novotel Citygate Hong Kong Hotel Hong Kong
Novotel Hong Kong Airport
Novotel Citygate Hong Kong Hotel Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel Tung Chung

Frequently asked questions

Does Novotel Citygate Hong Kong offer free cancellation for a full refund?

Yes, Novotel Citygate Hong Kong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Citygate Hong Kong?

Yes, there's a seasonal outdoor pool and a children's pool.

Are pets allowed at Novotel Citygate Hong Kong?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Novotel Citygate Hong Kong?

Yes. Self parking costs HKD 250 per day. Valet parking costs HKD 250 per day. Electric vehicle charging is available.

Is airport shuttle service offered by Novotel Citygate Hong Kong?

Yes, a free airport shuttle is available from 6 AM to 11:30 PM at scheduled times.

What are the check-in and check-out times at Novotel Citygate Hong Kong?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. Check-out time is noon. Contactless check-out is available.

What is there to do at Novotel Citygate Hong Kong and nearby?

Novotel Citygate Hong Kong has a seasonal outdoor pool and a fitness center, as well as a garden.

Are there restaurants at or near Novotel Citygate Hong Kong?

Yes, there are 3 onsite restaurants, featuring international cuisine.

What's the area around Novotel Citygate Hong Kong like?

Novotel Citygate Hong Kong is a short 10-minute drive from Hong Kong International Airport (HKG) and 8 minutes' walk from Tung Chung New Development Ferry Pier.

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Reviews

Novotel Citygate Hong Kong Reviews

8.6

Excellent

8.6

Cleanliness

10

Location

8.8

Staff & service

8.2

Property conditions & facilities

What guests liked

  • The airport shuttle service was convenient, frequent, and very helpful for guests. (40 reviews)
  • Breakfast was consistently praised for its good variety, quality, and delicious options. (18 reviews)
  • Plenty of eating options are available within a short walk from the property. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Airport
Location
Breakfast
Bed
Shopping malls
View
Food
Shopping

Reviews

8/10 Very good

Excellent location
Mary, 1-night trip

8/10 Very good

Convenient stay
Pei Ying, 2-night trip

10/10 Exceptional

Staff were wonderful and the breakfast was delicious! Even my kids were impressed.
Claudio, 2-night trip

10/10 Exceptional

Very good location
goh, 1-night trip

8/10 Very good

Good airport hotel.
Stephen, 2-night trip

10/10 Exceptional

Near the airport and convenient to shopping
Abejail, 2-night trip

6/10 Good

The rooms was small but sufficient. The buffet wasn’t as good as it used to be a year ago in 2024.
Aileen, 1-night trip

10/10 Exceptional

Rooms are excellent. Well laid out. Hotel is very convenient to transportation and food.
Mary, 2-night trip

8/10 Very good

Close to airport with shuttle bus, many dining options nearby from humble eats to extravagant dining.
Joshua, 3-night trip

10/10 Exceptional

The airport shuttle bus driver was very friendly and helpful!
Kit Yee Karen, 2-night trip

10/10 Exceptional

Amenities
Hein, 2-night trip

10/10 Exceptional

Stayed here for one night on a late evening arrival into Hong Kong. The hotel is perfectly comfortable and convenient for the airport, with a very prompt shuttle service.
John, 1-night trip

10/10 Exceptional

Excellent location and great costumer service
JULIO CESAR, 3-night trip

10/10 Exceptional

All the staff are nice and accommodating and very helpful especially the front desk
Arlene, 3-night trip

10/10 Exceptional

Everyone at the front desk was very pleasant and helpful. I was allowed to check in a bit earlier, allowing me to rest after a long flight.
deborah, 3-night trip

10/10 Exceptional

Excellent place to stay everything was exceptional
Yvette, 1-night trip

8/10 Very good

we enjoy so much the hotel was accesable to the store busses and train station.
Helen, 5-night trip

8/10 Very good

Friendly staff
Tim, 1-night trip

10/10 Exceptional

strong recommended hotel

Very nice location after check in, free to walk everywhere, shopping or dining
1-night trip

10/10 Exceptional

Family safe to stay in hongkong

Amazing staycation
Donmar, 2-night trip

10/10 Exceptional

Great location, close to shopping & restaurants, friendly staff.
jack, 2-night trip

10/10 Exceptional

Close to the airport, transport links, shopping and dining
Robert, 3-night trip

10/10 Exceptional

Amazing 4nights stay

We had an amazing stay! Staffs were very nice and welcoming. The hotel is connected to the mall and near MTR station so this is highly recommended for tourists. Superb!!
milarose, 4-night trip

10/10 Exceptional

Very nice staff
Tony Kit Tong, 1-night trip

10/10 Exceptional

EXCELENTE TODO
Juan Carlos, 1-night trip