The Hotel Hot Springs

Property class: 3
Hot springs hotel with restaurant, connected to the convention center, near Hot Springs National Park

Choose dates to view prices

Located in Downtown, The Hotel Hot Springs offers a warm welcome with a free breakfast buffet and an on-site American cuisine restaurant. Relax at the terrace or explore nearby Bathhouse Row. With in-room WiFi, a 24-hour business center, and helpful staff that past guests rave about.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Free area shuttle
  • Valet parking
  • Self parking
  • Room service
  • 24-hour business center
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The current price is CNY762
CNY872 total
includes taxes & fees
May 10 - May 11

Room options

Available filters for rooms
Showing 3 of 3 rooms

King Room 1

9.0 out of 10
Wonderful
(162 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(37 reviews)
  • Sleeps 2
  • 1 Queen Bed

Double Queen Room 1

9.0 out of 10
Wonderful
(191 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
305 Malvern Avenue, Hot Springs, AR, 71901

What's nearby

  • Hot Springs Convention Center - 1 min walk - 0.0 km
  • Hot Springs National Park - 3 min walk - 0.3 km
  • Bank of the Ozarks Arena - 5 min walk - 0.5 km
  • Quapaw Baths - 7 min walk - 0.6 km
  • Bathhouse Row - 8 min walk - 0.7 km

Getting around

  • Hot Springs, AR (HOT-Memorial Field) - 11 min drive
  • Malvern Station - 30 min drive
  • Free area shuttle

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Pho House - ‬15 min walk
  • ‪501 Prime - ‬12 min walk
  • ‪Don Juan Mexican Bar and Grill - ‬3 min drive
  • ‪The Winery Of Hot Springs - ‬2 min drive

About this property

The Hotel Hot Springs

The Hotel Hot Springs puts you in a great location, within just a 10-minute walk of Hot Springs National Park and Bathhouse Row. For a bite to eat, guests can check out Inside Track Grill, which serves American cuisine and is open for dinner. A bar/lounge and a terrace are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the comfortable beds and helpful staff.

At a glance

DONE

Hotel size

    • 196 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (USD 15.00 per night)
    • Onsite valet parking (USD 21.90 per night)
    • Electric vehicle charging point on site
DONE

Offsite

    • Free area shuttle within 3 miles
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Free local shuttle

What to do

  • Hot springs nearby

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Assistive listening devices available

Room amenities

Be entertained

  • 49-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Inside Track Grill - This restaurant specializes in American cuisine and serves dinner only. Happy hour is offered.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 15.00 for adults and USD 10.00 for children

Parking

  • Self parking costs USD 15.00 per night
  • Valet parking costs USD 21.90 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Austin Hotel Hot Springs
Hotel Hot Springs Convention Center
Hot Springs Convention Center
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
The Hotel Hot Springs Spa at the Convention Center
The Hotel Hot Springs Spa
The Hotel Hot Springs Hotel
The Hotel Hot Springs Hot Springs
The Hotel Hot Springs Hotel Hot Springs

Frequently asked questions

Does The Hotel Hot Springs offer free cancellation for a full refund?

Yes, The Hotel Hot Springs does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Hotel Hot Springs?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Hotel Hot Springs?

Yes. Self parking costs USD 15.00 per night. Valet parking costs USD 21.90 per night. Electric vehicle charging is available.

What are the check-in and check-out times at The Hotel Hot Springs?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at The Hotel Hot Springs?

No, this hotel doesn't have a casino, but Oaklawn Racing Casino Resort (3-min drive) is nearby.

Are there restaurants at or near The Hotel Hot Springs?

Yes, Inside Track Grill offers American cuisine.

What's the area around The Hotel Hot Springs like?

The Hotel Hot Springs is a short 4-minute walk from Hot Springs National Park and 8 minutes' walk from Bathhouse Row. Travelers say the area is very central and good for shopping.

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Reviews

The Hotel Hot Springs Reviews

8.8

Excellent

8.8

Cleanliness

8.6

Amenities

9.2

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, fresh, and plentiful with many options available. (160 reviews)
  • The airport shuttle service was excellent, friendly, and very accommodating. (20 reviews)
  • The on-site dining offered great food and service, with many guests praising the convenience and quality of the meals. (30 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Breakfast
Elevator
Restaurant
Parking
Bed
Bathroom
Bar

Reviews

Verified

10/10 Exceptional

Clean rooms and easy walk to historic downtown hot springs.
Emily, 1-night trip
Verified

10/10 Exceptional

Had a great time during our stay. Hotel was exactly as advertised and the staff was really friendly. Great location, in walking distance of of everything.
Robbie, 3-night trip
Verified

10/10 Exceptional

The front desk staff was phenomenal and all the guys in valet!!!
ARTHUR, 4-night trip
Verified

10/10 Exceptional

Great location, very friendly staff, free on street parking
Lynette, 2-night trip
Verified

10/10 Exceptional

The restaurant and bar was fun , they have a small band on the weekends and offer a free shuttle to get to places.
Mona, 3-night trip
Verified

10/10 Exceptional

Clean room, great A/C, loved the closeness to everything!
Allison, 4-night trip
Verified

8/10 Very good

Breakfast bar was average for the cost.
Laura, 3-night trip
Verified

10/10 Exceptional

It was good nothing exceptional except for the location.
Heather, 2-night trip
Verified

8/10 Very good

Very nice stay. Parking was not very convenient ( structure was about a half a block away). $25.00 dollar valet parking was ridiculous for paying stayers.
Harvey, 1-night trip
Verified

10/10 Exceptional

Clean, quiet, nice staff
Tiffany, 1-night trip
Verified

8/10 Very good

The location is perfect for the downtown area where you can walk everywhere without driving. The staff is so nice and helpful. The breakfast is horrible for this hotel.
Kelly R, 5-night trip
Verified

8/10 Very good

There were ladybugs in the window but otherwise everything was clean and nice.
Lindsey, 2-night trip
Verified

10/10 Exceptional

Staff was amazing the lady at check-in acknowledged VIP and also upgraded us for our Anniversary
Carol, 1-night trip
Verified

10/10 Exceptional

The hotel offers breakfast for $15.00 per person. We didn't eat there, so I can't say if they had a good selection of food. We got a free voucher for a drink at their bar. The location is great!! There are several restaurants and stores within walking distance. Overall, it was a great choice to stay in Hot Springs.
REINA, 2-night trip
Verified

8/10 Very good

The staff were very nice and the main areas were clean. Our room could have been cleaner as there was dust on the furnishings and under the desk. The refrigerator would tilt when opened.
Lisa, 2-night trip
Verified

10/10 Exceptional

Yes ,it is in the National Park.
Vernon, 1-night trip
Verified

6/10 Good

The only thing about this hotel is the proximity to downtown. The breakfast was terrible, the staff unfriendly, and the rooms were not clean (hairs in shower, a dirty towel, etc). For a holiday weekend, it was a ghost town and now I understand why!
Courtney, 1-night trip
Verified

10/10 Exceptional

Clean, comfortable rooms, helpful staff, friendly bar
Beth, 1-night trip
Verified

10/10 Exceptional

Staff at front desk both morning and night were very helpful.
Andrea, 1-night trip
Verified

10/10 Exceptional

We did not go to the “free breakfast buffet “ as stated on the hotel app AND confirmation because at the hotel they stated it was $15 per person per day. They would not honor it on our stay.
Rose, 6-night trip
Verified

10/10 Exceptional

Great staff, major convenience being attached to the expo halls.
Brian, 3-night trip
Verified

6/10 Good

We’ve stayed at this hotel several times and have always loved it, but not this time. To not have basic necessities in the room, like cream and sugar at the coffee pot, or bath soap in the dispenser is unacceptable at $200 a night. They charge for parking and breakfast, now, even though we were able to find free parking on the street. We’d love to continue staying there, because of the location. I hope things get better.
Rose, 2-night trip
Verified

8/10 Very good

Breakfast was good... But now to my surprise the buffet is no longer free... $15 per person plus tax.. What a joke. Parking on the premises now will cost you $12 per night. The staff suggested to park on the street which many people did.
Edward, 3-night trip
Verified

8/10 Very good

The hotel was conveniently located near the Hot Springs. It was just a quick walk to Bathhouse Row. The room had a nice view of the hills and was a nice size. Two small complaints: the shampoo/conditioner/soap dispensers only dispensed a small amount of soap leaving a female with longer hair very frustrated as a tiny dollap of shampoo is not enough. Also, our room was cleaned, but there was still crumbs on the floor. They also charge $15 for breakfast. No thank you.
kathryn, 2-night trip
Verified

10/10 Exceptional

Hotel Hot Springs was an excellent place to stay! Great rooms and walkable for downtown. Excellent workers as well!
Karen, 3-night trip