The night i spent there, there was a couple living above us who returned to their room at 1am in the morning and was quarreling and shouting at he peak of their voices. I couldnt sleep till 3am. I called the front desk, no one seems to respond. No one cared. I havent stayed such kind of hotel in any part of the world.
Karma
Karma,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 17 日
The building is an old building and it is clear there is a continual update going on ,which takes time ,we've been moved twice in past visits because of rain getting in (usually very wet and stormy conditions ) but we have been re roomed immediately in these conditions and we are still coming ,we like the friendliness and helpfulness of the staff ,breakfast is always fresh and plentiful ,no complaints ,the rooms are dated but as I said previously its an old hotel and we like it coming ,wealready booked for an Easter visit
Bernard
Bernard,4 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 2 月 22 日
Booked as advertised as dog friendly! We were not allowed to eat, drink or attend the cabaret with the dog. Dog was only allowed in the room! This is not dig friendly which meant we had to go out in the freezing cold wet westher to find somewhere that would allow dogs.
Lesley
Lesley,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 21 日
Clean room and bedding. Lovely and warm. The room we stayed in needs a refurb.
Susan
Susan,2 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 1 月 11 日
Shower tray was overflowing, and the room was very basic—only one bedside table and lamp, and no pictures or decor. Apart from that, they were sparkling clean and a pleasant surprise after reading past reviews. We got there only to find the kitchens were closed due to refurbishment, so we couldn't wake up and nip down for breakfast. An email or notification when booking to let us know would have been nice. Staff were really friendly and helpful, and the evening entertainment was brilliant.would definitely stay again for this price..
Charlene
Charlene,2 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 8 日
We booked a post-New Year getaway looking for a cheap change of scenery and didn't mind that the hotel is currently being refurbished. While the room was basic, it was spotless and boasted an incredible view of the sea. There was something "Overlook Hotel" about the atmosphere (in a good way!), and watching the wild weather from the comfort of a warm bed was a highlight.
However, the breakfast experience was a letdown. The main draw here is the view, but we were stopped from sitting by the windows. A rather surly chef told us to sit in an adjoining room facing a wall, pointing out that two high chairs were blocking the way as a "barrier." When we tried to find another seat, we were told to move again. It feels like a missed opportunity not to let guests enjoy the scenery they came for.
On the plus side, the reception staff were lovely and the holiday decor was very festive. The sea view ultimately made the trip worth it, but the dining service could use some of that same friendliness.
Lisa
Lisa,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 31 日
Our room was ok .The Hotel was ok.I booked it for its location and for being dog friendly.But I was disappointed that I was not allowed to take my dog into the conought bar.so I will not be going there again.
leslie
leslie,3 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 12 月 28 日
Mattress was shocking
Paddy
Paddy,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 12 月 22 日
Room was appalling. I didn’t realise it was a Britannia group hotel otherwise I wouldn’t have booked.. Staff lovely though
scott
scott,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 15 日
Alan
Alan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 30 日
Sarah
Sarah,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 11 月 28 日
Really brilliant
Steve
Steve,3 晚行程
Expedia真实住客点评
2/10 很差
2025 年 11 月 25 日
Ryan
Ryan,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 23 日
Not at all ,but after complaining we were guven tge best room
Naison
Naison,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 11 月 18 日
Price, ok it’s not that Grand but the room was warm, bed was comfy and it was quiet.
Needs millions spending on it to make it grand, but it wouldn’t be £45 a night then!
Michael
Michael,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 11 月 9 日
Yes everything was fine.
John
John,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 1 日
staff were very friendly, room was spotless, perfect for the price as i was working local. highly recommended. Parking is best after 4pm, otherwise there are no nearby spaces.
john
john,3 晚商务旅行
Expedia真实住客点评
6/10 好
2025 年 10 月 29 日
Genuinely good all round
William
William,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 10 月 25 日
First room was bad then I asked to be moved having to pay more money to move that room was just a bad had cracked toilet room dirty dirt and dust under the bed the sink would not empty and when flushing the toilet came up in to sink balcony unsafe bed not comfortable both was glad to leave report everything to manager who is looking into it and offered full refund
John
John,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 18 日
Had a lovely weekend ,nothing to complain about.
Grace
Grace,3 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 10 月 7 日
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 5 日
Neil
Neil,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 10 月 3 日
Major negative !
There were black marks possibly from previous damp penetration on the west facing wall. We had unpacked or I would have refused the room. I cleaned them off myself.
When I explained to reception they simply apologised but didn’t see over concerned???
Hotel very run down in need of major refurbishment.
Positive.
Room was clean apart from DAMP wall.
Staff were very helpful and friendly.
Entertainment was mediocre .
Breakfast was average.
The sea view was excellent.
Would stay again but would inspect room before occupying.
Overall enjoyable stay.
John
John,4 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 9 月 22 日
Old and dated. Definitely needs a massive surge of cash spending on it but staff were pleasant, bedding was clean and water was hot.
Evening meal was unimaginative and basic. Evening entertainment was good with a quiz, bingo , show and karaoke - just what we needed on a blustery, rainy evening which was too bad to venture out. We had a good stay, no problem.