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Jamaica Palace Hotel

3.5 star property
Hotel with outdoor pool, near Trident Castle

Choose dates to view prices

Jamaica Palace Hotel, where island charm and modern comforts blend together. Enjoy a breakfast of local cuisine at Gallery Restaurant & Bar, unwind on the garden-facing patio or relax by the outdoor pool with umbrellas. With free in-room WiFi, multilingual staff and laundry facilities, this hotel near Trident Castle is perfect for your Caribbean getaway.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Room service
  • Coffee shop/cafe
  • Terrace
  • Garden
  • Computer station
  • Front-desk safe
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
The current price is CNY1,100
CNY1,223 total
includes taxes & fees
May 24 - May 25

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, in-room safe, individually decorated

Superior Room, 2 Double Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Map
Williamsfield, Port Antonio, Portland

What's nearby

  • Trident Castle - 11 min walk - 1.0 km
  • Frenchman's Cove Beach - 5 min drive - 3.5 km
  • Blue Lagoon - 7 min drive - 5.4 km
  • Rio Grande - 10 min drive - 7.7 km
  • Winnifred Beach - 11 min drive - 7.9 km

Getting around

  • Norman Manley Intl. Airport (KIN) - 179 min drive

Restaurants

  • ‪Roots 21 - ‬9 min drive
  • ‪Boston Jerk Center - ‬11 min drive
  • ‪KFC - ‬8 min drive
  • ‪juici Patties - ‬10 min drive
  • Belinda’s

About this property

Jamaica Palace Hotel

When you stay at Jamaica Palace Hotel, you'll be within a 10-minute drive of Trident Castle and Rio Grande. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Gallery Restaurant & Bar, which serves Caribbean cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a terrace, and a garden. Fellow travelers say great things about the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 80 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Closed captioned TV
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage
  • Patio
  • Yard
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Gallery Restaurant & Bar - Overlooking the garden, this restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 7:00 AM and 1:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Jamaica Palace
Jamaica Palace Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Port Antonio
Palace Hotel Jamaica
Palace Jamaica
Jamaica Palace Hotel Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Hotel Hotel Port Antonio

Frequently asked questions

Does Jamaica Palace Hotel offer free cancellation for a full refund?

Yes, Jamaica Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Jamaica Palace Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Jamaica Palace Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Jamaica Palace Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Jamaica Palace Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Jamaica Palace Hotel and nearby?

Have fun with nearby activities like boat tours, fishing, and hiking. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.

Are there restaurants at or near Jamaica Palace Hotel?

Yes, Gallery Restaurant & Bar offers Caribbean cuisine and garden views.

Does Jamaica Palace Hotel have any outdoor private spaces?

Yes, every room features a patio and a yard.

What's the area around Jamaica Palace Hotel like?

Jamaica Palace Hotel is located a short 9-minute walk from Trident Castle.

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Reviews

Jamaica Palace Hotel Reviews

8.4

Very Good

8.8

Cleanliness

8.0

Location

8.6

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as good, sumptuous, delicious, and filling with a variety of options. (21 reviews)
  • The pool is large, clean, and well-maintained, with many guests praising its size and beauty. (13 reviews)
  • The surrounding area features postcard-perfect beaches and attractions, with the property's location being very close to all the beaches in Portland. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Food
Family friendly
Building
Breakfast
Ambience
Bathroom
Elevator
Art

Reviews

Verified

8/10 Very good

Beautifully kept grounds and hotel
Lola, 7-night trip
Verified

8/10 Very good

Ideal location, beautiful garden, property very clean and breakfast was good.
Veronica, 4-night trip
Verified

8/10 Very good

The room was clean and the staff was nice.
Karen, 5-night trip
Verified

8/10 Very good

Great hotel in a stunning property with really friendly staff at reception. Had an issue with bathroom shower which sprayed onto the wall and then the floor - apparently a result of bath/shower design so the staff couldn't help. Otherwise had a great stay with good food, although the restaurant was pricey. Would stay again though.
Berenice, 2-night trip
Verified

8/10 Very good

The room was very clean and the staff were very courteous and friendly.
Having breakfast 🥞
Oliver, 2-night trip
Verified

10/10 Exceptional

Great staff and overall service
Nicola, 7-night trip
Verified

10/10 Exceptional

beautiful accomodation. room was spotless and very spacious.. breakfast was lovely...staff really friendly... grounds very beautiful..
Rebecca, 2-night trip
Verified

8/10 Very good

The rooms were very clean and spacious. The staff was extremely pleasant and courteous, especially Damion, who consistently checked in on us to ensure we were comfortable and had everything we needed.
Tracey, 3-night trip
Verified

10/10 Exceptional

Everything’s exceeded our expectations. The rooms were very spacious and the bathrooms were upgraded. The bed and linen comfortable and soft and the staff were amazing. That Jamaican breakfast was awesome and the servings ample. Everybody should try those chili wings on the lunch menu - simply dynamite.
Marva, 2-night trip
Verified

8/10 Very good

Good internet .. comfy beds big rooms beautiful building .. staff slow and some not friendly .. nice pool good value
Angela, 2-night trip
Verified

6/10 Good

The food was good.
Monifa, 3-night trip
Verified

10/10 Exceptional

Well maintained. Staff was amazing. Room dated but clean and provided everything i needed, mosquitos are plenty probably need to a big spray like Gee jam as they are in the same area and i didn't experience mosquitoes there and it was within a day.
Urane Delz, 2-night trip
Verified

10/10 Exceptional

The staff was absolutely amazing, very accommodating, made all efforts to make you comfortable, only draw back was the dinner menu for me. But overall am awesome experience, would definitely go back.
Kevin, 4-night trip
Verified

10/10 Exceptional

Property is well maintained, bathroom was spotless, rooms spacious and staff very helpful and friendly. Great dining options and the food was great. Some music or entertainment on property would be nice, but would definitely come back
lorna, 2-night trip
Verified

8/10 Very good

The pool is amazing...well lit at night.
Denise, 1-night trip
Verified

8/10 Very good

Great place to stay in Portland
BRUCE, 1-night trip
Verified

10/10 Exceptional

Great free breakfast!! Lovely property
Andrea, 2-night trip
Verified

10/10 Exceptional

The artwork is spectacular and the staff was EXCELLENT will be back again ohh and th3e food was bomb love the island flavor on the menu
Christina, 4-night trip
Verified

6/10 Good

At best the place is just somewhere to sleep. No entertainment, no activities. Limited fiods
SEAN, 7-night trip
Verified

8/10 Very good

Lovely scenic view, ambience and quiet, rooms bedding and bathroom could be a bit more spacious.
Dane, 3-night trip
Verified

10/10 Exceptional

We had an enjoyable stay and will definitely return!
Dr. Patrice, 2-night trip
Verified

10/10 Exceptional

Many thanks to all the exceptional staff and security for their kindness, delicious cuisine and five star service. We definitely recommend
Betina, 5-night trip
Verified

8/10 Very good

Quiet and safe area to vacation
LOVELL, 3-night trip
Verified

8/10 Very good

Healthy breakfast
Paul, 3-night trip
Verified

10/10 Exceptional

The property was very peaceful and serene. They closed the pool early one of the two nights i was there but other than that breakfast was included in our reservation and it was nice hot jamaican food ❤️
Kristina, 2-night trip