Awesome customer service, plus a great location in Baltimore. Clean and well taken care off. Will return
Harry
Harry,2 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 4 月 14 日
We parked our vehicle in the garage at 5:55pm and went right to front desk to check in to our room before we headed over to Orioles game. Stood in line to check in for almost an hour. It was the worst hotel experience I ever had. No sense of urgency whatsoever. Ended up being late for game. Terrible service.
Anthony
Anthony,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 4 月 13 日
Parking was easy. Need more people to work the front desk. It took us 30 min to get checked in eventhough we prechecked in online.
Jessica
Jessica,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 4 月 9 日
We found the property old and in need of upgrades. The carpet is old with multiple stains. The drapes in the room do not close and lights from a nearby parking garage shone directly into our room. Furnishings are old with scratches and dings.
Patricia
Patricia,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2026 年 4 月 8 日
One of the worst hotels I’ve ever stayed at. Avoid at all costs! No hot water in the entire hotel all weekend for the 3 days I was there. Key card system wasn’t working my entire 3 days there so everyone had to reset their key at the front desk every time they returned. Front desk personnel was completely disinterested and couldn’t assist with anything. Free “breakfast” was bread or apples - that’s it. Mold in the rooms.
Carl
Carl,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 4 月 2 日
JOSELIN
JOSELIN,3 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 3 月 31 日
Clean room, long wait at 3pm check-in with only on staff person at the desk. She was lovely and doing her best. Parking was convenient.
Elizabeth
Elizabeth,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2026 年 3 月 30 日
Tammy
Tammy,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 27 日
Margot
Margot,4 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 3 月 24 日
Derek
Derek,2 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 3 月 23 日
Terrible hotel! There was only one person available for check in and a long line of people waiting. Even though they sent a pre check in that even required a drivers license upload they did nothing with it and we still had to wait to check in. Free breakfast was slices of white bread, a toaster, a squeeze bottle of jelly and honey and small milk cartons. Good luck carrying luggage up the steps or curb, there is no cut out to even bring the luggage carrier down. The lobby bathroom had no paper towels and was out of toilet paper. The only kudos goes to the people cleaning the rooms. They were clean and smelled good.
Christine
Christine,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2026 年 3 月 22 日
Hotel very dated, room needed updated, smell in room and hallway, no water available for guests, 40 minute wait to check in and the worst part was no hot water for a shower or anything. And the front desk could careless about any of the issues with guests. We paid over 200 for the night. Parking is expensive too.
Lisa
Lisa,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2026 年 3 月 22 日
Awful trip/ there was one person checking people in about 40 people to get inside even those that had pre-checked and already still had to wait in line. I reserved two rooms both room rooms had cold water one didn’t have a remote control. The phone didn’t work in the rooms. The rooms were dirty and old, they’re “” continental breakfast was water, decaf, coffee, and bread. Very old old air conditioning will never stay there again.
Rebecca
Rebecca,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 20 日
Everything was fine except we had no hot water the morning of check out. Besides that, everything was good and any time I had contact with staff they were friendly and helpful.
Holly
Holly,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2026 年 3 月 20 日
Close to convention center
Selenna
Selenna,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 19 日
The parking was $38 per day.
Elizabeth
Elizabeth,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 19 日
Alicia
Alicia,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 3 月 16 日
Megan
Megan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 12 日
Giileh
Giileh,2 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 3 月 8 日
The staff was very rude towards me and other guests that were checking in at the same time as me, also they didn’t even have a room ready for me and i had to wait over 4 hours for a room to be ready.
Jason
Jason,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2026 年 3 月 8 日
David
David,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 3 月 6 日
This hotel is in desperate need of a renovation. The floor I stayed on stank of rotten carpets it was almost suffocating and hard to be on the floor. The room was not super clean and the bed was uncomfortable. The staff were hardworking and seemed nice.