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Shibuya Excel Hotel Tokyu

Property class: 4
Luxury hotel with 2 restaurants, near Shibuya Crossing

Choose dates to view prices

Amidst the vibrant streets of Shibuya, Shibuya Excel Hotel Tokyu offers a luxurious retreat. Take in the Tokyo Tower views while savoring a meal at one of two on-site restaurants, or unwind with coffee at the cafe. With multilingual staff and luggage storage available, guests appreciate the helpful touches.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Refrigerator
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
The current price is CNY1,354
CNY1,668 total
May 6 - May 7

Why we love this property

Luxury urban escape
Surrounded by city center excitement, this hotel offers a sumptuous retreat. Luxury touches elevate the vibrant downtown experience.
Culinary delight spots
Indulge in 2 restaurants, a cafe, and a bar at this hotel. Continental breakfast adds a delicious start to each adventure-filled day.
Ultimate sleep comfort
Deep soaking tubs await after a day of adventure in this luxury hotel. Premium bedding, pillow menus, and blackout drapes create the perfect sleep sanctuary.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for View Twin Non-Smoking, 13 - 19F

View Twin Non-Smoking, 13 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

View Twin Non-Smoking, 13 - 19F

8.6 out of 10
Excellent
(41 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin, Non-Smoking, 13 - 19F

Deluxe Twin, Non-Smoking, 13 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin, Non-Smoking, 13 - 19F

8.0 out of 10
Very good
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View) | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

8.8 out of 10
Excellent
(33 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, 1 Bedroom

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Single Room, 1 Bedroom

8.2 out of 10
Very good
(35 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Double Room with Park View - Non-Smoking

Superior Double Room with Park View - Non-Smoking | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Double Room with Park View - Non-Smoking

8.4 out of 10
Very good
(25 reviews)
  • Park view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Excel Double Room - Non-Smoking

Excel Double Room - Non-Smoking | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Excel Double Room - Non-Smoking

8.8 out of 10
Excellent
(25 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Non-Smoking, 7 - 12F

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Double Non-Smoking, 7 - 12F

8.6 out of 10
Excellent
(22 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Double Non-Smoking, 14 - 19F

Premier Double Non-Smoking, 14 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Premier Double Non-Smoking, 14 - 19F

9.0 out of 10
Wonderful
(19 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room Non-Smoking, 7 - 12F

Triple Room Non-Smoking, 7 - 12F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Triple Room Non-Smoking, 7 - 12F

9.0 out of 10
Wonderful
(6 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quad Room Non-Smoking, 7 - 12F

Quad Room Non-Smoking, 7 - 12F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Quad Room Non-Smoking, 7 - 12F

8.4 out of 10
Very good
(9 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Semi Double Room Non-Smoking, 13 - 19F

Semi Double Room Non-Smoking, 13 - 19F | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Semi Double Room Non-Smoking, 13 - 19F

9.0 out of 10
Wonderful
(55 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Excel Semi-Double Non-Smoking, 21 - 24F

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Excel Semi-Double Non-Smoking, 21 - 24F

8.8 out of 10
Excellent
(18 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Twin Non-Smoking, 7 - 12F

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Twin Non-Smoking, 7 - 12F

9.2 out of 10
Wonderful
(16 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Excel Twin Non-Smoking, 21 - 24F

Excel Twin Non-Smoking, 21 - 24F | View from room

Excel Twin Non-Smoking, 21 - 24F

8.6 out of 10
Excellent
(24 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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The price is CNY2,006
CNY2,207 total
May 5 - May 6
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About the neighborhood

Map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043

What's nearby

  • Shibuya Crossing - 2 min walk - 0.2 km
  • Hachikō Memorial Statue - 2 min walk - 0.2 km
  • Shibuya Sky - 3 min walk - 0.3 km
  • Cerulean Tower - 3 min walk - 0.3 km
  • Love Hotel Hill - 4 min walk - 0.4 km

Getting around

  • Haneda Airport (HND) - 44 min drive
  • Narita Intl. Airport (NRT) - 79 min drive
  • Shinsen Station - 8 min walk
  • Harajuku Station - 17 min walk
  • Daikan-yama Station - 19 min walk
  • Shibuya Station - 1 min walk
  • Meiji-jingumae 'Harajuku' Station - 16 min walk
  • Omote-sando Station - 18 min walk

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪カレーショップ C&C - ‬2 min walk
  • ‪信州屋 - ‬1 min walk
  • ‪はなまるうどん - ‬1 min walk
  • ‪スタミナラーメン鬼山 - ‬1 min walk

About this property

Shibuya Excel Hotel Tokyu

When you stay at Shibuya Excel Hotel Tokyu, you'll be just a 5-minute drive from Shibuya Crossing and Tokyo Tower. Guests looking for a bite to eat can check out the 2 restaurants, and the bar/lounge is the perfect spot to grab a drink at the end of the day. This luxurious hotel is also just a 5-minute drive from National Stadium and Roppongi Hills. The helpful staff and location get great marks from fellow travelers. Public transportation is just a quick walk: Shibuya Station is steps away.

At a glance

DONE

Hotel size

    • 408 rooms
    • Arranged over 25 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (JPY 3000 per night; includes in/out privileges)
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service

Working away

  • Meeting room
  • Conference space (108 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately JPY 3500 per person

Parking

  • Covered self parking costs JPY 3000 per night with in/out privileges
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

Does Shibuya Excel Hotel Tokyu offer free cancellation for a full refund?

Yes, Shibuya Excel Hotel Tokyu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Shibuya Excel Hotel Tokyu?

Sorry, pets aren't allowed.

Is parking offered on site at Shibuya Excel Hotel Tokyu?

Yes. Self parking costs JPY 3000 per night.

What are the check-in and check-out times at Shibuya Excel Hotel Tokyu?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Shibuya Excel Hotel Tokyu and nearby?

Recommended spots to visit include Shibuya Crossing (2-min walk) and National Stadium (1.8 mi), along with Tokyo Tower (2.9 mi) and Tokyo Imperial Palace (3.5 mi).

Are there restaurants at or near Shibuya Excel Hotel Tokyu?

Yes, there are 2 onsite restaurants.

Does Shibuya Excel Hotel Tokyu have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Shibuya Excel Hotel Tokyu like?

Shibuya Excel Hotel Tokyu is in Shibuya, a short 1-minute walk from Shibuya Station and 2 minutes' walk from Shibuya Crossing. Travelers say the area is walkable and good for families.

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Reviews

Shibuya Excel Hotel Tokyu Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, great, and superb with a good variety of options. (43 reviews)
  • The property is surrounded by numerous dining options, offering a wide range of cuisines within walking distance. (28 reviews)
  • The airport shuttle service was convenient and easily accessible, making it a great option for travelers. (22 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Location
Room
Service staff
View
Restaurant
Bed
Bathroom
Breakfast
Train station
Lobby

Reviews

Verified

10/10 Exceptional

Best place to stay
Nerisa, 4-night trip
Verified

8/10 Very good

Good hotel, great location. Bathroom clean but small, breakfast good.
Maria, 6-night trip
Verified

10/10 Exceptional

The room was clean, staff was lovely, air conditioning worked! It was in a great location, a little tricky to find after a 12 hour flight but other than that, perfect!
Brittany, 6-night trip
Verified

10/10 Exceptional

Excellent place to stay. Access to multiple train lines and location to shopping and restaurants was great. Rooms clean and staff was nice.
Wayne, 3-night trip
Verified

10/10 Exceptional

Great staff, rooms clean and great location.
Venkatsatish Chakrapany, 5-night trip
Verified

8/10 Very good

great location, with lots of shops, restaurants and near the Shibuya station. Airport limousine bus stop at the hotel
Elmer, 5-night trip
Verified

10/10 Exceptional

Best location
Raymond W Y, 3-night trip
Verified

10/10 Exceptional

The hotel staff were very friendly and helpful. The location was excellent, near restaurants and department stores.
Frank, 2-night trip
Verified

10/10 Exceptional

Excellent location and staff
Kim, 2-night trip
Verified

10/10 Exceptional

Great location and very helpful staff.
Adam, 4-night trip
Verified

10/10 Exceptional

Loved my stay
Ruth, 1-night trip
Verified

10/10 Exceptional

Clean and spacious room for the 4 of us. Plenty of room to spread out luggage. Clean. Close to all the major shops/Shibuya crossing and metro. Would highly recommend
nava, 2-night trip
Verified

10/10 Exceptional

Love it. Super convenient location.
SHAKILLA, 5-night trip
Verified

10/10 Exceptional

Close to everything you would need
Scott, 3-night trip
Verified

10/10 Exceptional

Clean quiet rooms with friendly staff. A perfect central location
Candace, 4-night trip
Verified

10/10 Exceptional

A variety of great, quality, tasty food and the view is amazing!
Todd, 2-night trip
Verified

10/10 Exceptional

Clean, comfortable, perfect location
Mark, 8-night trip
Verified

8/10 Very good

It would be better if they had more amenities available just guests like more dining and beverage options
Susan, 2-night trip
Verified

10/10 Exceptional

Location was fantastic and room was clean and a nice size.
Philip, 5-night trip
Verified

6/10 Good

NOT BAD VERY EXPENSIVE In APRIL
JAE-HYUN, 2-night trip
Verified

10/10 Exceptional

The location is perfect right in the middle of Shibuya, easy access to the metro stations , also you can take pictures of the Shibuya crossing from the top, the staff it’s so polite, and the buffet its alright
Angel, 4-night trip
Verified

10/10 Exceptional

Was an excellent stay! Amazing location,
Martin, 5-night trip
Verified

10/10 Exceptional

Clean room, very convenient location.
Jennifer, 3-night trip
Verified

10/10 Exceptional

Laundry service is on 3 floors. Convenient to have. Perfect location to call home base. Right by JR line. Clean hotel friendly staff.
Hanna, 6-night trip
Verified

10/10 Exceptional

Amazing staff!! I left my passports and a significant amount of money in the safe. They transported it to Kyoto the next day and verified my receipt of it!! So happy!! Room excellent, location unbeatable!
Don, 3-night trip