Palacio de los Duques Gran Meliá - The Leading Hotels of the World

5.0 star property
Luxury hotel with 2 restaurants, near Plaza de España - Princesa

Choose dates to view prices

In the heart of Madrid, Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers a tranquil retreat. Unwind with a Thai massage at the onsite spa, indulge in Spanish cuisine at one of three restaurants, or simply enjoy free WiFi and stunning views from the rooftop terrace. Guests rave about helpful staff and its prime location near Royal Theatre.

Reviews

9.8 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Steam room
  • Valet parking
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Meeting rooms

Feel at home (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY3,844
CNY4,229 total
includes taxes & fees
May 4 - May 5

Why we love this property

Poolside paradise
This hotel boasts a seasonal outdoor pool with poolside loungers, umbrellas, and a bar. Take a dip and sip a cold drink in pure bliss.
Relax and restore
This hotel's spa offers daily treatments: body scrubs, wraps, and Thai massages. A steam room, Turkish bath, and garden complete the wellness haven.
Foodie central
Culinary adventures unfold at 3 restaurants serving Spanish and local cuisine. A cafe and 2 bars complete the mix, while buffet breakfast starts each day.

Room options

Available filters for rooms
Showing 50 of 50 rooms

Classic Room

  • Sleeps 2

Family Supreme Room

  • Sleeps 3

Red Level Deluxe Room

  • Sleeps 4

Red Level Junior Suite

  • Sleeps 4

Premium Room

  • Sleeps 2

Deluxe Room

9.8 out of 10
Exceptional
(13 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Premier Room

9.6 out of 10
Exceptional
(29 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Family Room (Supreme)

9.4 out of 10
Exceptional
(16 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Supreme Room Red Level

9.6 out of 10
Exceptional
(12 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Red Level, Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Red Level, Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Master Suite Red Level

  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Velazquez Penthouse Suite Red Level

  • 78 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Margarita Presidential Suite Red Level

  • 168 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

The Royal Suite

  • 200 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Supreme Room

10.0 out of 10
Exceptional
(9 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Red Level, Junior Suite, Terrace

7.4 out of 10
Good
(3 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Supreme Room Red Level (2 adults+ 2 children)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Premier Room

  • Sleeps 2

Supreme Room Red Level

  • Sleeps 2

The Royal Suite

  • Sleeps 2

Deluxe Room

  • Sleeps 2

Red Level, Junior Suite

  • Sleeps 2

Red Level, Suite, 1 Bedroom

  • Sleeps 2

Master Suite Red Level

  • Sleeps 2

Velazquez Penthouse Suite Red Level

  • Sleeps 2

Margarita Presidential Suite Red Level

  • Sleeps 2

Red Level, Junior Suite, Terrace

  • Sleeps 2

Supreme Room Red Level (2 adults+ 2 children)

  • Sleeps 3

Family Room (Supreme)

  • Sleeps 3

Family Room (Supreme 3+1)

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms (Red Level)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds

Red Level, Suite, 3 Bedrooms

  • Garden view
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 6 Twin Beds

Suite, 2 Bedrooms (Red Level, 4+1)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 4 Twin Beds

Family Room Grand Supreme

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Deluxe Room, Connecting Rooms

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Premier Room, Connecting Rooms

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Family Room, Connecting Rooms

  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

Supreme Room Red Level Connecting Rooms

  • 80 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

Supreme Room Red Level Connecting Rooms 4+4

  • 1 bedroom
  • Sleeps 8
  • 2 King Beds

Red Level Suite Junior Connecting Rooms

  • 70 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

Red Level Suite Junior Connecting Rooms 4+2

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

Deluxe Red Level

  • Sleeps 3

Junior Suite Red Level

  • Sleeps 2

Junior Suite with Terrace Red Level

  • Sleeps 2

One-Bedroom Master Suite Red Level

  • Sleeps 2

One-Bedroom Suite Red Level

  • Sleeps 4

Penthouse Suite Red Level

  • Sleeps 2

Presidential Penthouse Suite Red Level

  • Sleeps 2

Supreme Room

  • Sleeps 2

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About the neighborhood

Map
Cuesta de Santo Domingo, 5, Madrid, Madrid, 28013

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.1 km
  • Plaza de Oriente - 2 min walk - 0.2 km
  • Gran Via - 3 min walk - 0.3 km
  • Royal Palace of Madrid - 6 min walk - 0.6 km
  • Plaza Mayor - 7 min walk - 0.6 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 33 min drive
  • Calanas Station - 6 min drive
  • Madrid Principe Pio Station - 15 min walk
  • Madrid Recoletos Station - 24 min walk
  • Opera Station - 3 min walk
  • Santo Domingo Station - 4 min walk
  • Callao Station - 4 min walk

Restaurants

  • ‪El Rey De Los Tacos - ‬1 min walk
  • ‪Tierra Burrito Bar - ‬3 min walk
  • ‪Tap Room Opera - ‬2 min walk
  • ‪Beer Station - ‬2 min walk
  • ‪El Café de la Ópera - ‬1 min walk

About this property

Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Palacio de los Duques Gran Meliá - The Leading Hotels of the World features a rooftop terrace and puts you just steps from Plaza de España - Princesa and Royal Theatre. Guests can visit the health club for a workout or grab a bite to eat at Jardín de los Duques, one of 2 restaurants, which serves Spanish cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar, and a steam room. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Opera Station is 3 minutes and Santo Domingo Station is 4 minutes.

At a glance

DONE

Hotel size

    • 179 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests must contact this property in advance with their vehicle registration number to enter the car-restricted zone surrounding the hotel.
    • This property offers use of an 'Audi e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (EUR 45 per day)
    • Electric vehicle charging point on site
    • Offsite parking within 1 mi (EUR 45 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1851
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • 24-hour fitness center
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • 49-inch LED TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features

Dining

Jardín de los Duques - Overlooking the garden, this restaurant specializes in Spanish cuisine and serves lunch and dinner.
Los Duques Grand Café - This restaurant specializes in Mediterranean cuisine. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 45 per person

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 80 per pet, per day

Parking

  • Valet parking costs EUR 45 per day
  • Parking is available nearby and costs EUR 45 per day (6562 ft away)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Ambassador TRYP Madrid
Hotel Madrid Ambassador
Madrid Ambassador Hotel
Madrid TRYP Ambassador
TRYP Ambassador
TRYP Ambassador Hotel
TRYP Ambassador Madrid Hotel
TRYP Hotel Ambassador Madrid
TRYP Madrid Ambassador
Gran Melia Palacio los Duques Hotel Madrid
Gran Melia Palacio los Duques Hotel
Gran Melia Palacio los Duques Madrid
Gran Melia Palacio los Duques
Tryp Ambassador Hotel Madrid
Tryp Hotel Ambassador

Frequently asked questions

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World offer free cancellation for a full refund?

Yes, Palacio de los Duques Gran Meliá - The Leading Hotels of the World does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of EUR 80 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Yes. Valet parking costs EUR 45 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

No, this hotel doesn't have a casino, but Casino Gran Via (10-min walk) is nearby.

What is there to do at Palacio de los Duques Gran Meliá - The Leading Hotels of the World and nearby?

Palacio de los Duques Gran Meliá - The Leading Hotels of the World has 2 bars and a 24-hour fitness center, as well as a garden.

Are there restaurants at or near Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Yes, there are 2 onsite restaurants, featuring Spanish cuisine and garden views.

What's the area around Palacio de los Duques Gran Meliá - The Leading Hotels of the World like?

Palacio de los Duques Gran Meliá - The Leading Hotels of the World is in Madrid Centro, a short 3-minute walk from Opera Station and 3 minutes' walk from Gran Via. Travelers give top marks for the hotel's prime location.

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Reviews

Palacio de los Duques Gran Meliá - The Leading Hotels of the World Reviews

9.8

Exceptional

9.8

Cleanliness

9.6

Location

9.8

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a standout with a wide variety of options and delicious food. (18 reviews)
  • Restaurants and dining options near the property were great with many choices and excellent service. (5 reviews)
  • The spa services were highly praised for their top-notch quality and excellent customer service. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Room
Breakfast
Restaurant
Food
Drinks
Amenities
Bar
Patios

Reviews

Verified

10/10 Exceptional

All areas of the hotel exceptional. We would definitely stay again!
Carley, 2-night trip
Verified

10/10 Exceptional

Beautiful hotel. Very nice rooms with the most wonderful tub and shower (bath salts included). Our room was cleaned twice a day - be sure to check the drawers in the bathroom before you leave. The housekeeping staff placing your hairstyling hot irons in them. Rooftop pool and jacuzzi are very inviting with a great view. All in all, great spot in th heart of Madrid.
Kim, 1-night trip
Verified

10/10 Exceptional

This hotel was lovely. It is in a terrific central location, but it is on a quiet street. We stayed on the Red Level, and the access to the lounge was great. I worked there some afternoons, and it made working on vacation a little better! I would not hesitate to return!
Lynne, 2-night trip
Verified

10/10 Exceptional

The staff were excellent and friendly. Loved my stay there.
Simon, 4-night trip
Verified

10/10 Exceptional

Very nice
joaquin, 1-night trip
Verified

10/10 Exceptional

Todo excelente
Magdalena, 2-night trip
Verified

10/10 Exceptional

Amazing staff. Beautiful hotel. Great service. Very welcoming.
Mark, 4-night trip
Verified

10/10 Exceptional

Beautiful and nice hotel
Ervin, 1-night trip
Verified

10/10 Exceptional

They went above and beyond to make our stay comfortable!
Joseph, 3-night trip
Verified

10/10 Exceptional

Great Hotel
Raul, 7-night trip
Verified

10/10 Exceptional

Perfect hotel
Antonius Kornelis, 3-night trip
Verified

10/10 Exceptional

The hotel is wonderful. You’re greeted by the staff with a sign of loyalty since you enter. Food is great. The rooms are great. Decoration is great. Taxis are accesible on the front door.
Fernando, 3-night trip
Verified

8/10 Very good

Breakfast buffet very good. Warm food well below average Staff in red level lounge very attentive
MRS D J BREEZE, 3-night trip
Verified

10/10 Exceptional

Excelente
SAMY, 4-night trip
Verified

10/10 Exceptional

Welcoming and helpful staff. Great location. Interesting lobby, beautiful restaurant and gardens. A lot to please the eye here.
Greg, 1-night trip
Verified

10/10 Exceptional

Everything was amazing! Loved the hotel, the rooftop, the breakfast, everything!
MARTA, 3-night trip
Verified

10/10 Exceptional

Very helpful staff. Especially housekeeping and the bar/restaurant staff are excellent as is the food and beverage operation.
Sebastian, 2-night trip
Verified

10/10 Exceptional

Great hotel and staff
Dean, 3-night trip
Verified

10/10 Exceptional

Absolutely amazing! From the breakfast to the room, to the service- 5 stars!
Carlos, 4-night trip
Verified

8/10 Very good

Had a great stay.
Andrew, 4-night trip
Verified

10/10 Exceptional

Best hotel I have stayed in.
Lin, 5-night trip
Verified

10/10 Exceptional

Loved everything about my stay. The experience was wonderful—everyone was kind, welcoming, and attentive.
Yaser, 3-night trip
Verified

10/10 Exceptional

Great service , clean hotel and an amazing spa
Manny, 2-night trip
Verified

10/10 Exceptional

Best check in and hotel experience I’ve ever had. The staff is absolutely dynamite and treat you like they absolutely adore you. Would definitely stay again and again and again. Room was absolutely beautiful and the club lounge and breakfast was amazing as well. The perfect hotel.
CARMEN, 1-night trip
Verified

10/10 Exceptional

Great location, rooms and service. Breakfast spread was fabulous as well.
Deepankar, 3-night trip