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Mercure Exeter Southgate Hotel

4.0 star property
Family-friendly hotel in Exeter with indoor pool and restaurant

Choose dates to view prices

In the heart of Exeter's business district, Mercure Exeter Southgate Hotel offers a haven for families and travelers alike. Enjoy an English breakfast, unwind in the sauna or spa tub, and take advantage of the indoor pool. With a 24-hour front desk and helpful staff on hand.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Self parking
  • Hot tub
  • 24-hour room service
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe

For families (6)

  • Children stay free
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
The current price is CNY519
CNY623 total
includes taxes & fees
May 10 - May 11

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Twin Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Classic Twin Room, 1 Double Bed

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | In-room safe, desk, blackout drapes, soundproofing

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed (Classic)

In-room safe, desk, blackout drapes, soundproofing

Family Room, 1 Double Bed (Classic)

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed, Accessible

In-room safe, desk, blackout drapes, soundproofing

Classic Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed, Accessible

In-room safe, desk, blackout drapes, soundproofing

Privilege, Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

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8.8 out of 10, Excellent, 1,002 reviews
The price is CNY532
CNY638 total
includes taxes & fees
Apr 26 - Apr 27
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About the neighborhood

Map
Southernhay East, Exeter, England, EX1 1QF

What's nearby

  • Exeter's Historic Quayside - 1 min walk - 0.2 km
  • Exeter Cathedral - 5 min walk - 0.4 km
  • Royal Albert Museum and Art Gallery - 8 min walk - 0.7 km
  • University of Exeter - Saint Luke's Campus - 11 min walk - 0.9 km
  • University of Exeter - 16 min walk - 1.4 km

Getting around

  • Exeter (EXT-Exeter Intl.) - 25 min drive
  • Exeter Central Station - 10 min walk
  • Exeter (EXS-Exeter St Thomas Train Station) - 12 min walk
  • Exeter St Thomas Station - 12 min walk

Restaurants

  • ‪The Prospect Inn - ‬5 min walk
  • ‪Samuel Jones - ‬7 min walk
  • ‪The White Hart Inn - ‬3 min walk
  • ‪The Hourglass - ‬4 min walk
  • ‪Cosy Club - ‬2 min walk

About this property

Mercure Exeter Southgate Hotel

At Mercure Exeter Southgate Hotel, you'll be within a 15-minute drive of Dartmoor National Park and Powderham Castle. After getting a workout at the health club, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include an indoor pool, a hot tub, and a sauna. Fellow travelers love the pool and helpful staff.

At a glance

DONE

Hotel size

    • 156 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 16.00 per night)
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Private dining
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's menu
  • Children's games
  • Outlet covers

Working away

  • Meeting rooms
  • Conference space (151 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Piano
  • Health club
  • An indoor pool
  • Hot tub
  • Sauna
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 44
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 40
  • Visual alarms in hallways

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Portable fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 16.50 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Parking

  • Self parking costs GBP 16.00 per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the swimming pool

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

Also known as

Exeter Mercure Southgate
Exeter Southgate
Exeter Southgate Hotel
Mercure Exeter
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel
Mercure Hotel Exeter
Mercure Southgate
Mercure Southgate Hotel
Southgate Exeter
Accor Southgate Exeter
Mercure Exeter Southgate Hotel Devon
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel Hotel
Mercure Exeter Southgate Hotel Exeter
Mercure Exeter Southgate Hotel Hotel Exeter

Frequently asked questions

Does Mercure Exeter Southgate Hotel offer free cancellation for a full refund?

Yes, Mercure Exeter Southgate Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Exeter Southgate Hotel?

Yes, there's an indoor pool.

Are pets allowed at Mercure Exeter Southgate Hotel?

Yes, dogs are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Exeter Southgate Hotel?

Yes. Self parking costs GBP 16.00 per night.

What are the check-in and check-out times at Mercure Exeter Southgate Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-out is available.

What is there to do at Mercure Exeter Southgate Hotel and nearby?

Mercure Exeter Southgate Hotel has an indoor pool and a sauna, as well as a health club.

Are there restaurants at or near Mercure Exeter Southgate Hotel?

Yes, there's an onsite restaurant, Gate House Restaurant.

What's the area around Mercure Exeter Southgate Hotel like?

Mercure Exeter Southgate Hotel is in the heart of Exeter, a short 3-minute walk from Exeter's Historic Quayside and 6 minutes' walk from Exeter Cathedral. Travelers give top marks for the hotel's prime location.

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Reviews

Mercure Exeter Southgate Hotel Reviews

8.0

Very Good

8.2

Cleanliness

8.0

Amenities

8.4

Staff & service

7.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, with many guests praising the variety and quality of the options. (34 reviews)
  • The property's gym was well-equipped and provided a good workout experience. (11 reviews)
  • The pool was clean, quiet, and lovely, with many guests enjoying its facilities. (20 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Breakfast
Lobby
Bed
Bathroom
Bar
Parking
Restaurant

Reviews

Verified

10/10 Exceptional

had a lovely stay again this visit
COLIN, 4-night trip
Verified

10/10 Exceptional

Friendly staff. Spacious room with huge, comfortable bed. Would definitely stay again.
Sarah, 1-night trip
Verified

6/10 Good

Comfortable stay and welcoming staff. Rooms was fine but due a refresh.
Wayne, 1-night trip
Verified

10/10 Exceptional

Such a lovely place to stay, only downside was the cost of the car park.
Bobby, 1-night trip
Verified

10/10 Exceptional

Great staff, good location
Steven, 2-night trip
Verified

10/10 Exceptional

Good breakfast, amazing location and spa.
Maria, 2-night trip
Verified

10/10 Exceptional

Fantastic stay! Great staff! Room lovely. The comfiest bed ever. Great pool facilities.
Helena, 1-night trip
Verified

10/10 Exceptional

Lovely hotel with nice rooms, comfortable bed, good pool, delicious bottomless breakfast. Staff very helpful and courteous.
Rebekah, 2-night trip
Verified

10/10 Exceptional

Excellent service lovely comfortable room
Tracy, 1-night trip
Verified

10/10 Exceptional

Excellent room. Great location for exploring the city.
David, 1-night trip
Verified

10/10 Exceptional

Very good
Harry, 1-night trip
Verified

8/10 Very good

Clean room . Friendly staff ! Dogs welcome
Tina, 2-night trip
Verified

8/10 Very good

The room was spotless, but housekeeping had failed to register a failed lightbulb in the bathroom and the fact that one curtain had come unhooked in 2 places making it difficult to draw.
Wendy, 3-night trip
Verified

8/10 Very good

Room was great and breakfast very good. Pool and sports facilities were excellent, however the sauna floor was wet and slippery. I slipped and fell and have pulled a muscle in my back.!!!
Sarah, 1-night trip
Verified

8/10 Very good

The staff were courteous and helpful, the room was clean and tidy, overall the stay was satisfactory.
Alan, 3-night trip
Verified

6/10 Good

The room (1) was noisy. We could hear the guests next door showering. And the plumbing in our room also needed looking at as every time we flushed the loo or showered the pipe work would be noisy. We reported it. Breakfast buffet was great.
Carolyn, 1-night trip
Verified

6/10 Good

It was generally a lovely stay but there was a funny smell in the pool area and also in the morning in the bedroom there was a odd smell of sewage. TV is very old and dated but otherwise general facilities were fine and the location was good.
Ai-Linh, 1-night trip
Verified

8/10 Very good

The breakfast was excellent, plenty of choice, staff were polite & very efficient.
Emma, 1-night trip
Verified

10/10 Exceptional

Nice, reasonably priced hotel in the centre of Exeter, just a few minutes' walk from the Quay and the Cathedral. Room was clean and comfortable.
Robert, 1-night trip
Verified

10/10 Exceptional

Fantastic well laced stylish hotel.
kevin, 1-night trip
Verified

10/10 Exceptional

Great room, Superbe staff from start to finish.
Jackalyn, 2-night trip
Verified

8/10 Very good

Fairly spacious room and clean except coffee/tea stains on one wall). Some of the furniture definitely seen better days. Mattress and pillows rather hard! Great bathroom/shower although looked like an apprentice had done the siliconing in places 😳 Good value for money except the car parking charge - cheaper to use local car park nearby but it was too wet this time.
Emma, 1-night trip
Verified

10/10 Exceptional

Business Trip

Helpful staff at all times - Lovely rooms and an excellent location
BALANCE FOR BUSINESS LIMI, 1-night trip
Verified

10/10 Exceptional

Great stay
Jeremy, 1-night trip
Verified

10/10 Exceptional

Breakfast was great if paid for the night before- parking charges a little steep- however hotel great, super location and staff very welcoming and professional
James, 2-night trip