The room was dated. The carpets were stained, so was the bathroom door frame. The hallways were dark and dim. The front lobby area was nice, light and looked nice. I thought the parking fee they charge their guests was absurd. I won’t ever be coming back I’m sorry to say.
Chrystl
Chrystl,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 19 日
It was a great stay in the heart of San Francisco
Blair
Blair,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 15 日
Pool was clean, Staff is polite and helpful and the rooms are comfortable and clean.
Naomi
Naomi,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 15 日
Great location! Nice rooms. Heated pool was a plus.
andy
andy,4 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2026 年 4 月 15 日
Internet did not work. Toilet handle did not work. Room smelled
Steven
Steven,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 4 月 14 日
good location, very quiet room, comfortable bed. Pleasant enough staff. Enough staff 24 hours to feel safe. The neighbourhood felt safe. No breakfast onsite. Fridge in my room didnt work and the engineer staff were not available. The front desk person did offer me to use the fridge in the reception.
i didnt use the pool but i did see someone else using it and i could see the heat coming off it!
Quite a few empty or buildings in the area made it feel less busy than i was expecting. Union square is a community space with different events happening in the weekend or evenings.