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Sheraton Norfolk Waterside Hotel

Property class: 3.5
Riverfront hotel with outdoor pool, near Norfolk Scope

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Overlooking Norfolk's picturesque waterfront, Sheraton Norfolk Waterside Hotel offers a haven of modern comfort. Enjoy the City Dock Restaurant with al fresco dining, unwind at the outdoor pool or gym, and stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Valet parking
  • Room service
  • 24-hour business center
  • Conference center
  • Business center
  • Meeting rooms
  • Train station pick-up service

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is CNY865
CNY1,015 total
includes taxes & fees
May 17 - May 18

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Deluxe Room, 1 King Bed, City View

City view

Deluxe Room, 1 King Bed, City View

8.8 out of 10
Excellent
(28 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(34 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Harbor View

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Harbor View

8.4 out of 10
Very good
(38 reviews)
  • Harbor view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Harbor View

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, Harbor View

8.2 out of 10
Very good
(23 reviews)
  • Harbor view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Harbor View

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Harbor View

10.0 out of 10
Exceptional
(1 review)
  • Harbor view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

City view

Deluxe Room, 1 King Bed, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 Double Bed, Allergy Friendly (Pure)

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 Double Bed, Allergy Friendly (Pure)

  • Harbor view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Harbor View

Executive Suite, 1 Bedroom, Harbor View | Pool | Outdoor pool

Executive Suite, 1 Bedroom, Harbor View

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Corner (Balcony)

Deluxe Room, 1 King Bed, Corner (Balcony) | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Corner (Balcony)

9.0 out of 10
Wonderful
(2 reviews)
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom (Balcony)

26-inch flat-screen TV with cable channels, TV, pay movies

Executive Suite, 1 Bedroom (Balcony)

  • Harbor view
  • Sleeps 5
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout drapes

Executive Suite, 1 Bedroom

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed

Presidential Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout drapes

Presidential Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View (Mobility Accessible, Tub)

City view

Deluxe Room, 1 King Bed, City View (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Harbor View (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, Harbor View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Harbor View (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Harbor View (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Harbor View (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, Harbor View (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, City View (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, City View (Hearing Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View (Hearing Accessible)

City view

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Harbor View (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Harbor View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

City view

Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Mobility Accessible, Roll-in Shower)

City view

Deluxe Room, 1 King Bed, City View (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Harbor View (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, Harbor View (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 Double Bed, Allergy Friendly

City view

Club Room, 1 Double Bed, Allergy Friendly

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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The price is CNY670
CNY791 total
includes taxes & fees
Apr 26 - Apr 27
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About the neighborhood

Map
777 Waterside Dr, Norfolk, VA, 23510

What's nearby

  • Waterside District - 3 min walk - 0.3 km
  • Town Point Park - 5 min walk - 0.4 km
  • USS Wisconsin BB-64 - 9 min walk - 0.8 km
  • Nauticus National Maritime Center - 9 min walk - 0.8 km
  • Norfolk Scope - 16 min walk - 1.4 km

Getting around

  • Norfolk Intl. Airport (ORF) - 16 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 22.9 miles/36.8 km
  • Norfolk Station - 19 min walk
  • Virginia Beach Station - 20 min drive
  • Newport News Station - 29 min drive
  • Civic Plaza Station - 7 min walk
  • MacArthur Square Station - 8 min walk
  • Monticello Station - 14 min walk
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Waterside Sheraton VIP Lounge - ‬1 min walk
  • ‪Neptune’s Fury Coffee - ‬3 min walk
  • ‪PBR Norfolk - ‬5 min walk
  • ‪Blue Moon Taphouse - ‬5 min walk
  • ‪Subway - ‬6 min walk

About this property

Sheraton Norfolk Waterside Hotel

Sheraton Norfolk Waterside Hotel puts you just a 5-minute drive from Norfolk Scope and Norfolk State University. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, Sentara Norfolk General Hospital and Waterside District are just a 5-minute drive away. Fellow travelers love the helpful staff and overall property condition. The property is just a short walk to public transportation: Civic Plaza Station is 7 minutes and MacArthur Square Station is 8 minutes.

At a glance

DONE

Hotel size

    • 468 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (2 total, up to 75 lbs per pet)*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (USD 35 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Train station shuttle available 24 hours
    • Bus station shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby
  • Kayaking nearby
  • Snorkeling nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (35004 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible train station shuttle
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 26-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Special features

Dining

Waterside Seafood Company - Onsite restaurant. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 5 to 25 per person

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 150 per stay
  • Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay

Parking

  • Valet parking costs USD 35 per day with in/out privileges

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Norfolk Sheraton
Norfolk Sheraton Waterside
Norfolk Waterside Sheraton
Sheraton Hotel Norfolk
Sheraton Norfolk Hotel
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel
Sheraton Waterside
Sheraton Waterside Hotel
Sheraton Waterside Hotel Norfolk
Sheraton Norfolk
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel Hotel
Sheraton Norfolk Waterside Hotel Norfolk
Sheraton Norfolk Waterside Hotel Hotel Norfolk

Frequently asked questions

Does Sheraton Norfolk Waterside Hotel offer free cancellation for a full refund?

Yes, Sheraton Norfolk Waterside Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Norfolk Waterside Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Sheraton Norfolk Waterside Hotel?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 150.00 per accommodation, per stay, and there's also a deposit of USD 150 per stay. Service animals are exempt from fees.

Is parking offered on site at Sheraton Norfolk Waterside Hotel?

Yes. Valet parking costs USD 35 per day.

What are the check-in and check-out times at Sheraton Norfolk Waterside Hotel?

Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Sheraton Norfolk Waterside Hotel?

No, this hotel doesn't have a casino, but Rivers Casino Portsmouth (9-min drive) is nearby.

What is there to do at Sheraton Norfolk Waterside Hotel and nearby?

Have fun with activities like kayaking, snorkeling, and water skiing, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.

Are there restaurants at or near Sheraton Norfolk Waterside Hotel?

Yes, Waterside Seafood Company offers alfresco dining.

What's the area around Sheraton Norfolk Waterside Hotel like?

Sheraton Norfolk Waterside Hotel is located by the river in Downtown Norfolk, a short 7-minute walk from Civic Plaza Station and 5 minutes' walk from Waterside District. Travelers say that the hotel is in a great location.

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Reviews

Sheraton Norfolk Waterside Hotel Reviews

8.2

Very Good

8.6

Cleanliness

8.2

Amenities

8.4

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • The gym was excellent, spacious, and well-equipped with state-of-the-art equipment. (4 reviews)
  • Food was fresh, tasty, and served with excellent customer service. (4 reviews)
  • Breakfast was consistently fresh, tasty, and excellent with great service. (7 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Parking
View
Restaurant
Bed
Harbors
Food
Elevator

Reviews

Verified

10/10 Exceptional

Great park and cruise location for our recent Norfolk Carnival cruise. Thank you for the very rapid pick up after we returned from the cruise.
Gail, 1-night trip
Verified

10/10 Exceptional

Had a great stay started out a little bumpy but the fixed the problem got comped 2 free breakfast and a room upgrade this was our second stay in a month
Brian, 1-night trip
Verified

10/10 Exceptional

I had a great stay room and nice big and comfortable… next time I will vlog the hotel for social media
Jackira, 1-night trip
Verified

10/10 Exceptional

This was by far the best hotel stay I have had in my life. The staff went out of their way to see that I was satisfied with everything. I will definitely be staying there on my next visit to Norfolk.
Jeffrey, 2-night trip
Verified

10/10 Exceptional

Property was great and the room was nice.
Anthony, 1-night trip
Verified

8/10 Very good

The waterside view was a little less than amazing. Overall friendly staff, but an indoor pool or a hot tub would’ve made it a little more special.
Miles, 1-night trip
Verified

10/10 Exceptional

Easy check in , front desk staff was very nice and helpful.
Jose, 1-night trip
Verified

10/10 Exceptional

All around five star everything was great- Staff was wonderful
Julie, 2-night trip
Verified

10/10 Exceptional

Great location for a pre-cruise stay.
Stacey, 2-night trip
Verified

10/10 Exceptional

The staff were very helpful, breakfast was delicious , the room was quite and clean and the gym was well equipped and maintained
Idan, 1-night trip
Verified

10/10 Exceptional

Very clean and organized Suite. The staff was professional and accommodating from the check in to the check out. The room was Outstanding with a harbor 180 view.
Gary, 1-night trip
Verified

8/10 Very good

The staff was super friendly and helpful. We were able to check in early as well as get a late checkout time, and everyone seemed genuinely interested in making sure we had a great stay.
Lawrence, 1-night trip
Verified

10/10 Exceptional

Excellent place to stay
Paul, 1-night trip
Verified

10/10 Exceptional

The Staff were phenomenal, helped and courteous. Especially the front desk, and maids
stogie, 4-night trip
Verified

10/10 Exceptional

The staff was awesome!
Trinita, 1-night trip
Verified

10/10 Exceptional

On this app, the room I chose had a balcony but that was not the case. The property was still very nice and service was over and above.
Donna, 2-night trip
Verified

10/10 Exceptional

Nice stay
Shahrazad, 3-night trip
Verified

10/10 Exceptional

Great! Wonderful. Will stay again
Emily, 3-night trip
Verified

8/10 Very good

Room was clean with a great view
Karen, 1-night trip
Verified

10/10 Exceptional

Staff very friendly and accommodating. Friendly towards my dog. Hotel very clean
Verified

10/10 Exceptional

Great place and great location. Lots of places to walk to including the Nauticus Maritime Museum. Highly recommend their Winterfest activities.
Ashley, 1-night trip
Verified

8/10 Very good

We checked in on 3.20.2026 that Saturday am around 631am we were woken out of our sleep due to a malfunction with the air system and I called front desk and they handled the situation immediately and moved us to a another room and offered us free breakfast and access to the 10th floor for food and beverages. I was pleased to see how quickly the situation was handled.
Shayla, 2-night trip
Verified

10/10 Exceptional

staff was great. our room view was awesome
Lourdes Sibal, 1-night trip
Verified

6/10 Good

Staff was courteous room.was fair
Yameogo, 2-night trip
Verified

6/10 Good

All was well until
T, 1-night trip