Capital Region Hotels

"LOOOOVED this hotel! Great ENTIRE gym access right next door anytime it was open. Fantastic staff and CLEAN! Loved the breakfast. Rooms were clean and specious. New and comfortable. Consierge was amazing. HIGHLY recommend this location."

"My husband and I stayed in multiple hotels during our trip to Iceland, but this was by far the very best experience we had. The staff was so friendly and genuinely seemed to care about the guests, which was refreshing. Breakfast each morning was tasty and greatly appreciated, and it was a wonderful way to begin the day by eating in the dining room with a beautiful view of the lake and distant mountains. The room was large and comfortable. My favorite part was the shower because it didn't leave me feeling claustrophobic! When we return to Iceland, this will be our go-to hotel for sure!"

"Trible experience"

"Disabled and traveling solo from Florida, exceptionally friendly and helpful check in attendant. She also offered to loan me a plug to charge my phone."

"Great location and a perfect relaxing spot."

"We are return customers from 3 years ago. Seems as if the property is ran differently than previous. Everything was pretty standard for a 1 night stay. My only complaint was the provided breakfast. We arrived at their breakfast at 7:30am. They started serving at 7am. By 7:30, the staff had alerted us they were mostly out of food which was apparent. No dishes either. I understand they can get busy, but poor planning led to this. All of the guests didn’t walk in from the street. They were booked up, and didn’t plan for the proper amount of food we guess. Besides that, pretty standard stay. But for 200$/night, idk…."

"WARNING STAY AWAY: One step away from a scam!! I booked this property in advance as part of a larger vacation itinerary. There was NOTHING in the listing that said anything about being required to contact the property in advance for check in. A couple of days before check in I received an automated email saying that I was confirmed. Like most people, I opened up the booking in Expedia the morning of check in to see what the address and instructions for check in were. Little to my knowledge, tucked way under “check in instructions” it says you must contact the property 24 hrs in advance. I messaged them right away in the AM inquiring about check in, no response. Throughout the day I messaged them and called several times, with no response. I arrived onsite where there is a sign saying to call upon arrival, this was the same number I had been calling with no response or ability to leave a message. After receiving no response from the property by 6 pm at night, I was forced to make another booking at another hotel. I finally received a message from the property at 9:30 at night (!!!) saying they were sorry they thought they already sent me the check in information!! I asked for a refund and got no response or refund from there. I contacted Expedia and SHOCKINGLY Expedia was no help in processing my refund. What was supposed to be a stress free last day in Iceland turned into a stressful ordeal. Luckily my credit card company had my back and reversed the charge. Shame on you. "

"We were unable to get to the hotel due to closed roads and got no refund "

"Pros: Good location Quite Friendly staff Clean room Decent cost Elevator Cons: Bathroom floor got wet from shower Strong Sulfur smell from shower/sink (I really wanted to experience drinking water from tap) Bathroom fan didn’t work "