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The Upper House

4.0 star property
Hotel with restaurant, near World of Wedgwood

Choose dates to view prices

Near Trentham Monkey Forest, The Upper House offers a serene retreat with cooked-to-order breakfast and a garden to unwind. Connect to in-room WiFi, enjoy the on-site restaurant's kids' meals, or relax at the bar - previous guests rave about the helpful staff and top-notch property condition.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Picnic area

Feel at home (6)

  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
The current price is CNY861
CNY1,033 total
includes taxes & fees
May 17 - May 18

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room

Iron/ironing board, free WiFi, bed sheets

Standard Double Room

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Iron/ironing board, free WiFi, bed sheets

Executive Double or Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • Garden view
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Executive Double Room

Executive Double Room | Iron/ironing board, free WiFi, bed sheets

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | Iron/ironing board, free WiFi, bed sheets

Luxury Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi, bed sheets

Family Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Triple Room

Classic Triple Room | Iron/ironing board, free WiFi, bed sheets

Classic Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony

Double Room, Balcony | Iron/ironing board, free WiFi, bed sheets

Double Room, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Single Room

Iron/ironing board, free WiFi, bed sheets

Executive Single Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

Similar properties

Restaurant
Hilton Garden Inn Stoke on Trent
Stoke-on-Trent
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 696 reviews
The price is CNY417
CNY500 total
includes taxes & fees
Apr 26 - Apr 27
Hilton Garden Inn Stoke on Trent
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About the neighborhood

Map
The Upper House, The Green, Stoke-on-Trent, England, ST12 9AE

What's nearby

  • World of Wedgwood - 5 min drive - 2.4 km
  • Trentham Gardens - 6 min drive - 4.6 km
  • Trentham Monkey Forest - 7 min drive - 4.6 km
  • Longton Park - 9 min drive - 6.0 km
  • Gladstone Pottery Museum - 12 min drive - 10.3 km

Getting around

  • Manchester Airport (MAN) - 67 min drive
  • Birmingham Airport (BHX) - 74 min drive
  • Blythe Bridge Station - 15 min drive
  • Stone Station - 17 min drive
  • Longton Station - 20 min drive

Restaurants

  • ‪Cadwaladers - ‬10 min drive
  • ‪Hem Heath - ‬7 min drive
  • ‪The Lakeside - ‬15 min drive
  • ‪Willow - ‬7 min drive
  • ‪Trentham Craft Bar - ‬8 min drive

About this property

The Upper House

The Upper House puts you within a 10-minute drive of World of Wedgwood and Trentham Monkey Forest. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other features include a snack bar/deli, a terrace, and a garden. Fellow travelers love the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 24 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5 AM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Traveling with children

  • Children's menu

Working away

  • 3 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet

More

  • Daily housekeeping

Special features

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Onsite venue #2 - This bar serves brunch and lunch. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of GBP 20.00 (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 20.0 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Upper House Hotel Stoke-on-Trent
Upper House Stoke-on-Trent
The Upper House Hotel
The Upper House Stoke-on-Trent
The Upper House Hotel Stoke-on-Trent

Frequently asked questions

Does The Upper House offer free cancellation for a full refund?

Yes, The Upper House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Upper House?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Upper House?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at The Upper House?

Check-in start time: 3:00 PM; Check-in end time: 5 AM. There's a charge of GBP 20.00 for early check-in (subject to availability). Check-out time is 11 AM.

What is there to do at The Upper House and nearby?

The Upper House has a picnic area and a garden.

Are there restaurants at or near The Upper House?

Yes, there's an onsite restaurant.

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Reviews

The Upper House Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Location

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently praised for its quality, variety, and excellent choices. (34 reviews)
  • Parking is convenient and easily accessible for guests. (5 reviews)
  • The property's dining experience was excellent, with good food, a superb choice of menu, and top-class evening meals. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Food
Location
Wedding
Gardens
View
Bedrooms
Parking

Reviews

Verified

10/10 Exceptional

Brilliantly located for visiting the potteries! Breakfasts were fantastic and highly recommend an evening meal as well
Brent, 3-night trip
Verified

10/10 Exceptional

Clean room, nice breakfast, friendly staff (and cat!) and easy parking
Alison, 1-night trip
Verified

10/10 Exceptional

Lovely location, friendly staff
bev, 1-night trip
Verified

10/10 Exceptional

Beautiful room with private balcony. Food was exceptional. All staff were so friendly. One of the loveliest hotels I’ve stayed in. Will definitely be back very soon!
sally, 1-night trip
Verified

10/10 Exceptional

Wonderful hotel. Everyone and everything was perfect.
William, 1-night trip
Verified

8/10 Very good

Clean. Friendly. Tasty comfortable.
Chris, 1-night trip
Verified

10/10 Exceptional

beautiful grounds, the staff were very friendly and helpful wish i could of stayed longer to walkvthe grounds, the food in the restaurant was exceptional
Kath, 1-night trip
Verified

8/10 Very good

Nice quiet hotel, We had a problem with our room but the very nice man on reception swapped rooms for us and so our stay was a good one. Lovely gardens, friendly staff. Thank you
Marissa, 2-night trip
Verified

10/10 Exceptional

Great stay. Amazing location
Alex, 1-night trip
Verified

10/10 Exceptional

Staff were all clearly enjoying their work and this came through in a friendly, open and helpful way
Keith, 1-night trip
Verified

10/10 Exceptional

Was great.
Tracey, 1-night trip
Verified

8/10 Very good

Lovely room, friendly staff. Great, peaceful location
Tina, 2-night trip
Verified

10/10 Exceptional

Spotless and very courteous!
Victor Luc, 1-night trip
Verified

10/10 Exceptional

was greeted by the hotel cat with a little bell ring. Staff very nice and helpful. room was warm and comfortable. The food was excellent had the game pie and tomato soup very nice. Happy to stop again next time in the area.
Glen, 1-night trip
Verified

10/10 Exceptional

Staff were amazing, location was great and the house was very charming.
Andrew, 2-night trip
Verified

10/10 Exceptional

Lovely hotel well presented in all area's. Staff very friendly and helpful. Ample parking in front of hotel
Ken, 2-night trip
Verified

10/10 Exceptional

This is a lovely, authentic and peaceful hotel set in rural countryside. It has a beautifully decorated lounge with lots of wood panelling and leather sofas. The staff are friendly and the restaurant good.
Neil, 1-night trip
Verified

10/10 Exceptional

Easy parking outside the hotel. The staff are always friendly and helpful. The breakfast is varied both buffet and menu. The whole hotel is very clean.
Carole, 1-night trip
Verified

10/10 Exceptional

Stunning location, great staff and very much recommended
Paul, 1-night trip
Verified

10/10 Exceptional

We book this hotel as a break from driving on the M6. The staff are helpful and friendly, the hotel is very clean, the evening meals are exemplary and reasonably priced. The house and grounds are beautiful. A one night stay can feel like a holiday.
Carole, 1-night trip
Verified

10/10 Exceptional

Lovely property, nice staff and lovely food In a beautiful location.
Julie, 1-night trip
Verified

8/10 Very good

Beautiful grounds and history
Ben, 1-night trip
Verified

10/10 Exceptional

Exactly what we were looking for, all the staff were extremely helpful. The breakfast was excellent and our room was comfortable
Keith, 13-night trip
Verified

8/10 Very good

Excellent room and staff. Reasonable breakfast. Dinner was disappointing and rather expensive for the quality of food received
Zain, 3-night trip
Verified

10/10 Exceptional

The rooms were excellent and a magnificent property surrounds the hotel.
Lester, 1-night trip