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Crowne Plaza Newcastle - Stephenson Quarter by IHG

4.0 star property
Hotel with spa, near Castle Keep

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At Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel, you're just a stone's throw from Castle Keep and Chinatown. Enjoy golfing on site, unwind with dry cleaning/laundry services or treat yourself to a rejuvenating spa experience at Mineral House. With an indoor pool and multilingual staff available to help plan your day out in the city.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Steam room
  • Hot tub
  • 24-hour room service
  • Massage/treatment rooms
  • Conference center
  • Business center

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is CNY544
CNY653 total
includes taxes & fees
Apr 30 - May 1

Why we love this property

Blissful spa escape
This hotel boasts a full-service spa offering scrubs, wraps, facials, and massage therapies. A sauna, hot tub, and steam room complete the wellness experience.
Fresh flavors and drinks
This hotel offers a restaurant, a bar, and buffet breakfast. Various dining options include vegan and vegetarian choices.
Premium sleep experience
Drift into dreamland on premium Egyptian cotton bedding. Blackout drapes ensure total darkness. Room service satisfies midnight cravings.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(30 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room

9.8 out of 10
Exceptional
(22 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(16 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access

Suite, 1 Bedroom, Club Lounge Access | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Club Lounge Access

  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Accessible

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Club Lounge Access

Junior Suite, 1 King Bed, Club Lounge Access | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Club Lounge Access

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Club Lounge Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Club Lounge Access

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Club Lounge Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Club Lounge Access

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Club Lounge Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Double Beds, Club Lounge Access

8.6 out of 10
Excellent
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed (Double Rain Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed (Double Rain Shower)

9.2 out of 10
Wonderful
(33 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Club Lounge Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 Queen Bed, Accessible, Club Lounge Access

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Hawthorne Square, Forth Street, Newcastle-upon-Tyne, England, NE1 3SA

What's nearby

  • Castle Keep - 9 min walk - 0.8 km
  • Chinatown - 9 min walk - 0.8 km
  • St. James' Park - 13 min walk - 1.2 km
  • The Glasshouse - 16 min walk - 1.4 km
  • Quayside - 19 min walk - 1.6 km

Getting around

  • Newcastle Intl. Airport (NCL) - 20 min drive
  • Newcastle Central Station - 7 min walk
  • Blaydon Station - 7 min drive
  • Manors Station - 16 min walk
  • Central Station - 6 min walk
  • Central Station - 7 min walk
  • Monument Station - 12 min walk

Restaurants

  • ‪Mosaic Tap - ‬2 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Newcastle Tap - ‬6 min walk
  • ‪The Centurion - ‬6 min walk
  • ‪Pink Lane Coffee - ‬7 min walk

About this property

Crowne Plaza Newcastle - Stephenson Quarter by IHG

Crowne Plaza Newcastle - Stephenson Quarter by IHG puts you in a great location, within just a 10-minute walk of Castle Keep and Chinatown. You can visit the spa to indulge in deep-tissue massages, body wraps, or mani/pedis, and Hawthorn Restaurant serves breakfast. An indoor pool, a bar/lounge, and a fitness center are other features. Fellow travelers love the helpful staff and breakfast. Public transportation is just a short walk: Central Station is 6 minutes and Central Station is 7 minutes.

At a glance

DONE

Hotel size

    • 251 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 328 ft (GBP 15 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Golfing

Working away

  • Business center
  • Meeting rooms
  • Conference center (3003 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 43
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Mineral House has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Hawthorn Restaurant - This restaurant serves breakfast only.
The Gin Bar - This restaurant serves lunch and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in the Green Key (Foundation for Environmental Education) and Green Tourism Program, programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 18.95 for adults and GBP 9.47 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 25 per pet, per week

Parking

  • Parking is available nearby and costs GBP 15 per night (328 ft away)

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Crowne Plaza Newcastle - Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter Hotel
Crowne Plaza Newcastle Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle - Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter an IHG Hotel
Crowne Plaza Newcastle - Stephenson Quarter by IHG Hotel

Frequently asked questions

Does Crowne Plaza Newcastle - Stephenson Quarter by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Newcastle - Stephenson Quarter by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Yes, there's an indoor pool.

Are pets allowed at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Yes, cats and dogs are welcome. There's a charge of GBP 25 per pet, per week. Service animals are exempt from fees. Food and water bowls are available.

What are the check-in and check-out times at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

No, this hotel doesn't have a casino, but Genting Casino Newcastle (2-min walk) is nearby.

What is there to do at Crowne Plaza Newcastle - Stephenson Quarter by IHG and nearby?

Crowne Plaza Newcastle - Stephenson Quarter by IHG has a spa and an indoor pool, as well as a steam room.

Are there restaurants at or near Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Yes, there's an onsite restaurant, Hawthorn Restaurant.

What's the area around Crowne Plaza Newcastle - Stephenson Quarter by IHG like?

Crowne Plaza Newcastle - Stephenson Quarter by IHG is a short 6-minute walk from Central Station and 15 minutes' walk from St. James' Park. Travelers say that the hotel is in a great location.

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Reviews

Crowne Plaza Newcastle - Stephenson Quarter by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.0

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently praised for its great selection, quality, and friendly service. (54 reviews)
  • The spa facilities, including pool, steam room, and jacuzzi, were a highlight of the stay, offering a relaxing and enjoyable experience. (32 reviews)
  • The pool was clean, nice, and enjoyable, with many guests appreciating its child-friendly and relaxing atmosphere. (25 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
Shower
Food
Lobby
Bed
Bathroom
Bar

Reviews

Verified

10/10 Exceptional

Breakfast is nice, staff is friendly location is very cozy but yet near everywhere
KA WAI, 5-night trip
Verified

10/10 Exceptional

Great hotel. Well staffed, great location!
Richard, 1-night trip
Verified

10/10 Exceptional

The hotel and room was very clean, with a nice quiet relaxed atmosphere, staff were very friendly, helpful and welcoming, alot of fresh food and drink choice at breakfast. Swimming pool and spa area very clean and relaxing. Would definitely stay at this hotel again and recommend to others
Vicky, 1-night trip
Verified

8/10 Very good

Good size Bedroom great Breakfast choice clean.
David, 1-night trip
Verified

8/10 Very good

Lovely staff, easy check in, nice bar and restaurant. Pool and spa a little small.
Sarah, 1-night trip
Verified

10/10 Exceptional

This hotel was great staff we're amazing very helpful and couldnt do more for us! Rooms were lovely and clean and spa facilities were great
samantha, 1-night trip
Verified

10/10 Exceptional

was perfect
Gillian, 2-night trip
Verified

10/10 Exceptional

Lovely room and great pool
Katie, 2-night trip
Verified

10/10 Exceptional

Rooms very clean and modern. Staff very friendly and professional. Shout out to staff in breakfast room. Excellent. Nothing too much trouble and very friendly. Car park costs very reasonable for guests.
Jill, 2-night trip
Verified

10/10 Exceptional

Good sized room, big bathroom with separate shower and bath, large comfortable bed. Friendly staff. Good location, close to station but no noise.
Alison, 2-night trip
Verified

10/10 Exceptional

Great location, friendly staff
Janet, 1-night trip
Verified

10/10 Exceptional

Spotless room, great breakfast and lovely staff
Linda, 1-night trip
Verified

6/10 Good

Room was good Food ok Service in restaurant terrible
Paul, 2-night trip
Verified

10/10 Exceptional

Lovely hotel in good position
Michael, 1-night trip
Verified

8/10 Very good

Staff were lovely and helpful. Room was clean and spacious but lighting could be better. Food was good. Very easy to walk to places. Would recommend.
Monique, 2-night trip
Verified

10/10 Exceptional

Excellent room, while hotel had superb cleaning standard, great amenities and friendly helpful staff, highly recommend.
Boe, 1-night trip
Verified

10/10 Exceptional

Great room, good service and friendly staff
Yvonne, 1-night trip
Verified

10/10 Exceptional

Clean room, brilliant staff
Graeme, 1-night trip
Verified

10/10 Exceptional

Staff on the front desk were excellent and so were the facilities
Daniel, 1-night trip
Verified

8/10 Very good

Lovely location. Breakfast very nice.
Eleanor, 2-night trip
Verified

10/10 Exceptional

All the staff were both helpful and friendly. The room was clean and well appointed. Breakfast was good and the staff was attentive. Overall an enjoyable stay.
Stanislaw, 1-night trip
Verified

10/10 Exceptional

The property was within walking distance of the train station and city center. It was an extremely comfortable stay. We enjoyed the restaurant and bar on the premises.
Lisa, 2-night trip
Verified

10/10 Exceptional

Everything was perfect. Had a wonderful stay
Gabrielle, 2-night trip
Verified

10/10 Exceptional

Check-in was quick and they gave us a fantastic spacious room. All staff were so helpful as we had a 70th birthday party at the hotel.
Sally Anne, 1-night trip
Verified

4/10 Fair

The breakfast was stale and had been out all morning with out being refreshed. Eggs like rubber, and warm put me off. Finishing the rest so I can not comment but I didn’t have high hopes. The pool was nice but the sauna nice and hot but also it was dirty especially after to men left after spending 10 minutes spitting on the floor! Nobody around to tell or check up on the areas and clean down.
Joanne, 1-night trip