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The Charles Hotel

4.0 star property
Boutique inn with restaurant, near Niagara River Gorge

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Near Niagara River Gorge, The Charles Hotel offers an elegant retreat with a charming garden and cozy bar. Savor French cuisine at HobNob Restaurant or unwind on the picturesque terrace. With in-room WiFi, free self parking, guests praise the helpful staff and location.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning
  • Bar
  • 24/7 front desk

Main amenities (9)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Concierge services

Feel at home (6)

  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is CNY1,224
CNY1,438 total
includes taxes & fees
Apr 27 - Apr 28

Why we love this property

Boutique Victorian charm
This inn showcases elegant Victorian architecture and curated decor. Guests can dine at the garden-view or golf-view restaurant in this boutique setting.
Flavorful bites for all
The restaurant serves international cuisine with al fresco and garden-view dining options. Vegan and vegetarian offerings feature locally-sourced ingredients.
Pure sleep sanctuary
Hypo-allergenic bedding and Egyptian cotton sheets complement pillowtop mattresses with down comforters. Blackout drapes envelop curated, individual decor.

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Deluxe Room, 1 Queen Bed

9.2 out of 10
Wonderful
(49 reviews)
  • Garden view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room, 1 Double Bed, Non Smoking

Basic Room, 1 Double Bed, Non Smoking | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Basic Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(19 reviews)
  • Garden view
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Premium Room | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Premium Room

9.2 out of 10
Wonderful
(27 reviews)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Property entrance
The Shaw Club Hotel
Old Town Historic District
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 1,003 reviews
The price is CNY1,024
CNY1,203 total
includes taxes & fees
May 10 - May 11
The Shaw Club Hotel
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About the neighborhood

Map
209 Queen St, Niagara-on-the-Lake, ON, L0S 1J0

What's nearby

  • Niagara River Gorge - 1 min walk - 0.0 km
  • Niagara-on-the-Lake Golf Club - 5 min walk - 0.5 km
  • Royal George Theatre - 5 min walk - 0.5 km
  • Simcoe Park - 10 min walk - 0.9 km
  • Shaw Festival Theatre - 18 min walk - 1.5 km

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 35 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 57 min drive
  • John C. Munro Hamilton Intl. Airport (YHM) - 71 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 88 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 92 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 103 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 22 min drive
  • Niagara Falls Station - 23 min drive
  • St. Catharines Station - 27 min drive

Restaurants

  • ‪The Garrison House - ‬3 min drive
  • ‪Two Sisters Vineyards - ‬4 min drive
  • ‪Tim Hortons - ‬12 min walk
  • ‪Sandtrap Pub & Grill - ‬15 min walk
  • ‪Starbucks - ‬6 min walk

About this property

The Charles Hotel

When you stay at The Charles Hotel, you'll be in a great location, within just a 10-minute walk of Niagara-on-the-Lake Golf Club and Lake Ontario. For a bite to eat, guests can check out HobNob Restaurant, which serves international cuisine and is open for breakfast, lunch, and dinner. This boutique inn also features a bar/lounge, a terrace, and a garden. Fellow travelers say great things about the helpful staff and location.

At a glance

DONE

Hotel size

    • 12 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Contactless check-in available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Boat tours nearby

Services

  • 24-hour front desk
  • Concierge services

Facilities

  • Built in 1832
  • Garden
  • Terrace
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Victorian architecture

Accessibility

  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Area rugs in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • 55-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Pillowtop mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free local calls

More

  • Daily housekeeping
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

HobNob Restaurant - Overlooking the golf course and garden, this fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately CAD 35 for adults and CAD 25 for children

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Charles Inn Niagara-on-the-Lake
Charles Niagara-on-the-Lake
Charles Hotel Niagara-on-the-Lake
The Charles Hotel Inn
The Charles Hotel Niagara-on-the-Lake
The Charles Hotel Inn Niagara-on-the-Lake

Frequently asked questions

Does The Charles Hotel offer free cancellation for a full refund?

Yes, The Charles Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Charles Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Charles Hotel?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at The Charles Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.

Is there an onsite casino at The Charles Hotel?

No, this inn doesn't have a casino, but Fallsview Casino (24-min drive) and Casino Niagara (24-min drive) are both nearby.

What is there to do at The Charles Hotel and nearby?

Have fun with nearby activities like boat tours and hiking, and practice your swing on the nearby golf course. The Charles Hotel also has a garden.

Are there restaurants at or near The Charles Hotel?

Yes, HobNob Restaurant offers alfresco dining, international cuisine, and garden views.

What's the area around The Charles Hotel like?

The Charles Hotel is a short 6-minute walk from Lake Ontario and 17 minutes' walk from Shaw Festival Theatre. Travelers love the inn's prime location.

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Reviews

The Charles Hotel Reviews

8.8

Excellent

9.2

Cleanliness

9.8

Location

9.4

Staff & service

8.4

Property conditions & facilities

Popular mentions

Room
Service staff
Location
Bathroom
Restaurant
Breakfast
Bed
Air conditioning
Lake
Towns

Reviews

Verified

10/10 Exceptional

Absolute lovely hotel. Food, drinks and room were exceptional. Looking forward to a return visit
Renato, 1-night trip
Verified

10/10 Exceptional

The elegance and the food were top notch.
michael, 1-night trip
Verified

10/10 Exceptional

Lovely hotel, helpful staff
Jennifer, 1-night trip
Verified

10/10 Exceptional

The room was spotless, and ALL the staff were kind and helpful. Would definitely stay there again.
Linda, 2-night trip
Verified

10/10 Exceptional

yes, all the staff were helpful and made our stay and our evening meal outstanding.
Frances, 1-night trip
Verified

10/10 Exceptional

Our stay was amazing :)
Danielle, 1-night trip
Verified

6/10 Good

The main attraction for this hotel is its location right down the shopping street.
Gerald, 2-night trip
Verified

10/10 Exceptional

The team was very welcoming and courteous. Our room was clean and cozy.
Tom, 1-night trip
Verified

10/10 Exceptional

The hotel had everything you needed. Bar, restaurant, great verandas, friendly staff.
Randy, 1-night trip
Verified

10/10 Exceptional

We choose this hotel every time we visit Niagara on the lake.
kathleen, 1-night trip
Verified

10/10 Exceptional

Beautiful hotel. Will definitely return for our next stay in NOTL
Sherry, 1-night trip
Verified

10/10 Exceptional

Loved the uniqueness of the property,very clean,staff are excellent
John, 1-night trip
Verified

10/10 Exceptional

Beautiful older property, well maintained. Nice staff. We enjoyed our stay
Cynthia, 1-night trip
Verified

10/10 Exceptional

Our favourite place in NOTL
Raymond, 1-night trip
Verified

10/10 Exceptional

Wonderful room
Thomas, 1-night trip
Verified

8/10 Very good

Picturesque town.
Roger, 1-night trip
Verified

10/10 Exceptional

Small hotel with great service. Nicely located to downtown. I would highly recommend!
Kimberly, 2-night trip
Verified

8/10 Very good

We enjoyed our time.
Paul, 1-night trip
Verified

10/10 Exceptional

Nice hotel close to everything

A very comfortable hotel and we had a lovely spacious room. Very close to the city core and the theatres. Staff were all friendly and helpful.
Diane, 1-night trip
Verified

10/10 Exceptional

Very clean, well kept and nice staff
Kerry, 1-night trip
Verified

10/10 Exceptional

Love this beautiful inn.
Debra, 1-night trip
Verified

6/10 Good

Our room was spacious and well appointed; the bed was very comfortable. The shower was beautiful and I appreciated the heated floor.
Anne, 1-night trip
Verified

10/10 Exceptional

We had an amazing stay! Will come again
Anna, 1-night trip
Verified

10/10 Exceptional

Beautiful property
Karen, 2-night trip
Verified

10/10 Exceptional

Great historic hotel walkable to town. Hotel staff extremely kind and helpful. Wonderful cooked to order breakfast. Great overall experience!
Irene, 2-night trip