I already have the same post below on another platform.
Asked for genuine photos of the room I will spend next three days in Wroclaw.
They're unable to respond in 10 hours and ping pong continues...
++ After entering the room, the stink smashed onto my face. This shows how right I was when asking about photos.
++ Highly disrespectful staff (counted 3 of them so far)
++ As per my humble opinion, 90% of the personnel are far from able to contact in business English.
++ Never ever again; but wait. Maybe someday with my US passport, how about that? :)
++ Pretentiousness rate amongst the personnel: same as the inability of business English rate shared above.
++ Contradictory info amongst individuals: while one receptionist was saying "you need to wait a bit during checkout for the room to be checked first", I was freely let out during the actual checkout by Ms. Paulina.
++ A disrespectful young boy at the reception tried charging me parking fee of full 3 days and I had to call the cops. What a scam!