Rooms were dated, tv worked occasionally,safes did not work,bathroom shower mould on floor tiles. Room key did not work properly had to keep returning to reception to get there master key.
Georgina
Georgina,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 6 日
Ok room facilities very good
Lee
Lee,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 3 日
Great choice breakfast, plenty of car parking. Evening restaurant food is ok, not great. Swimming pool facilities were great. Overall plesent stay and would book again.
Paul
Paul,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 28 日
Ample parking. Excellent breakfast and great service in bar and restaurant
Tom
Tom,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 28 日
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 26 日
Food was delicious and plentiful
Lots on offer. All looked and tasted fresh
Emma
Emma,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 25 日
Great location. Good meal in the restaurant & good breakfast. Hotel is looking tired and ready for a refurb. Bar area a little small and furniture very worn. Room clean but bathroom a little small. We did enjoy our stay as great value for money.
Allison
Allison,2 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 21 日
Sally
Sally,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 18 日
Paul
Paul,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 15 日
There was dust on the fan in the bathroom, but other than that the room was clean, tidy and comfortable. The breakfast was great with a good selection and everything being checked for refills regularly. The staff were great, friendly and helpful from check in, the bar to breakfast. We didn’t use the spa or swimming pool. Would stay here again.
Nicola
Nicola,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 14 日
The staff were friendly and helpful. We enjoyed the facilities at the spa. The food was wonderful.
Carol
Carol,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 13 日
Denise
Denise,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 3 月 11 日
Enrichetta
Enrichetta,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 3 月 10 日
having had an enjoyable stay previously we booked again and were looking forward to the trip.
Sadly, our trip was not possible due to high snowfall and traffic disruption. I messaged the hotel to say the roads were impassable and asked them to refund or move my booking to a later date. Not even an answer despite a follow up mail.
mark
mark,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 10 日
Sean
Sean,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 10 日
Amanda
Amanda,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 9 日
Jessica
Jessica,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 8 日
A very good hotel
Matthew
Matthew,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 7 日
Had a lovely stay at this hotel the room was spotless and staff were great, breakfast was also very good as much as you could eat and all fresh and hot.
The facilities are also great, pool was warm and we made good use of the sauna and jacuzzi all our towels were provided fresh and clean, however I couldn't find a working locker in the changing rooms and another customer told me that was a common issue.
We booked two evenings at the waterside restaurant which is part of the hotel but a separate building, the first evening we had crispy chilli chicken and although very pleasant we felt the portions were very small however on our second visit we had the beef burger with fries and we can definitely recommend it very tasty and more than enough to fill a hungry traveller. Unfortunately on a down side the furniture let it down there were stained chairs throughout the restaurant and that was a shame it lowered the experience of our evening. Also unfortunately we were surprised to find it was card only payments but after a little negotiation we managed to pay by cash although we were told we could not have any change from our bill and that's worth remembering if you like us wanted to pay the old fashioned way.
Kerry
Kerry,2 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 6 日
Stuart
Stuart,7 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 5 日
A good stay. We did not use the spa or pool.
John
John,3 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 4 日
Nice spacious but dated room. No window as only French doors so had to wedge open to let air in. Shower was great. Breakfast nice enough. Not sure I’d want to be there when it was busy tho
Rob
Rob,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 3 日
The food was delicious, the room was spotless and spacious! It was a lovely night away and the spa facilities were very good with polite, professional staff to help at all times! Definitely recommend!
jodie
jodie,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 3 月 3 日
Very noise at night
Phone room ringing at 6.30 when not requested a wake up call
Fire alarm going off at 7.20 am
Bethan
Bethan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 2 日
Overall a great hotel let down by a couple of minor points in the spa gym. I couldn't find a single locker door that would lock and the water was off while work was being done on the system. Listening to some local people chatting amongst themselves, this doesn't sound unusual. The pool and the sauna, however, were fabulous.