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Novotel Abu Dhabi Al Bustan

Property class: 4
Family-friendly hotel with spa, near Abu Dhabi National Exhibition Centre

Choose dates to view prices

Close to Zayed Sports City Stadium and Sheikh Zayed Grand Mosque, Novotel Abu Dhabi Al Bustan offers a serene retreat. Treat yourself to a rejuvenating spa treatment, bask in the sun by the outdoor pool or explore international cuisine at one of two on-site restaurants.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
  • Pool bar
  • 24-hour room service

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
The current price is CNY299
CNY369 total
includes taxes & fees
May 6 - May 7

Room options

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, individually decorated, desk

Superior Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen Room with Sofa Bed

Superior Queen Room with Sofa Bed | Minibar, in-room safe, individually decorated, desk

Superior Queen Room with Sofa Bed

7.4 out of 10
Good
(25 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite with Executive Lounge Access

Suite with Executive Lounge Access | Minibar, in-room safe, individually decorated, desk

Suite with Executive Lounge Access

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Queen Room with Executive Lounge Access

Minibar, in-room safe, individually decorated, desk

Executive Queen Room with Executive Lounge Access

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Executive Twin Room with Executive Lounge Access

Minibar, in-room safe, individually decorated, desk

Executive Twin Room with Executive Lounge Access

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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The price is CNY301
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includes taxes & fees
Apr 26 - Apr 27
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About the neighborhood

Map
Shk. Rashid Bin Saeed St / Rabdan St, Abu Dhabi, 0

What's nearby

  • Mushrif Mall - 1 min drive - 1.8 km
  • Abu Dhabi National Exhibition Centre - 2 min drive - 2.0 km
  • Mangrove National Park - 2 min drive - 2.3 km
  • Sheikh Zayed Grand Mosque - 5 min drive - 6.4 km
  • Ferrari World - 21 min drive - 30.6 km

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 23 min drive

Restaurants

  • ‪IRDK - ‬11 min walk
  • ‪Cafe Bonjour Bonsoir - ‬5 min walk
  • ‪bait al shay cafeteria @ Muroor area - ‬9 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Novotel Abu Dhabi Al Bustan

Novotel Abu Dhabi Al Bustan puts you just a 5-minute drive from Abu Dhabi National Exhibition Centre and Zayed Sports City Stadium. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Pepper Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a fitness center are other features. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 361 rooms
    • Arranged over 13 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Grocery/convenience store
  • Children's menu
  • Lifeguard on site

What to do

  • Pool table
  • Bicycle rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (14908 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 48
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 50
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 48
  • Wheelchairs available on site

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Pepper Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Mellow Café - This café serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Waves Bar - This poolside bar specializes in international cuisine and serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Choice Cut Steakhouse - This steakhouse specializes in international cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 90 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Property Registration Number 100240966000003

Also known as

Novotel Abu Dhabi Al Bustan Hotel
Novotel Bustan Hotel
Novotel Abu Dhabi Al Bustan
Novotel Bustan
Novotel Abu Dhabi Al Bustan Hotel
Novotel Abu Dhabi Al Bustan Abu Dhabi
Novotel Abu Dhabi Al Bustan Hotel Abu Dhabi

Frequently asked questions

Does Novotel Abu Dhabi Al Bustan offer free cancellation for a full refund?

Yes, Novotel Abu Dhabi Al Bustan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Abu Dhabi Al Bustan?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Novotel Abu Dhabi Al Bustan?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Novotel Abu Dhabi Al Bustan?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Novotel Abu Dhabi Al Bustan?

Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

What is there to do at Novotel Abu Dhabi Al Bustan and nearby?

Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and soothe your senses in the hot tub. Novotel Abu Dhabi Al Bustan also has an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Novotel Abu Dhabi Al Bustan?

Yes, there are 2 onsite restaurants, featuring international cuisine and poolside dining.

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Reviews

Novotel Abu Dhabi Al Bustan Reviews

8.4

Very Good

8.6

Cleanliness

7.8

Location

8.4

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently praised for its great variety and delicious options. (13 reviews)
  • The pool area was great for kids and a lovely spot for poolside relaxation. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Food
Lobby
Value
Breakfast
Bathroom
Children
Family friendly
Location

Reviews

Verified

10/10 Exceptional

Good hotel
Christopher, 1-night trip
Verified

10/10 Exceptional

Great location, Clean hotel, helpful staff comfortable environment
Said Abu, 1-night trip
Verified

10/10 Exceptional

Spacious room, good amenities and clean hotel
Mohamed, 2-night trip
Verified

10/10 Exceptional

Great breakfast.
Jonathan, 1-night trip
Verified

10/10 Exceptional

Very supportive staff...nice hotel
Naveen, 1-night trip
Verified

10/10 Exceptional

Clean room, friendly housekeeping, easy check-in nice hotel, central location, complementary room, service coffee, and Laundry was on time
Sondos, 2-night trip
Verified

10/10 Exceptional

Great service
MOHAMMED, 1-night trip
Verified

2/10 Poor

Terrible stay, they prioritize entertaining restaurant customers with very loud live music over the comfort of hotel residents, our kids couldn't sleep because of it
Khaled, 1-night trip
Verified

10/10 Exceptional

Nice and elegant place. This time some construction works are going on, need to be patient while waiting for the lift.
Kyaw Thu Myine, 2-night trip
Verified

8/10 Very good

Hotel looks good and very clean. Room was good size clean and has all the necessities. Room service was quick. Staff very polite and professional. Price was reasonable. Breakfast was great with good variety. Concierge service was excellent. The only downside was noise insulation is not great in the room - can hear loud sirens from the street and can mildly hear singing/ party noise. Overall very happy with experience and would choose to stay again in the future.
Mustafa, 1-night trip
Verified

6/10 Good

Property is nice. Very uncomfortable bed (too hard) and valet just takes forever.
Nader, 1-night trip
Verified

10/10 Exceptional

Very nice clean and comfortable hotel. Will stay here again
Dmitriy, 1-night trip
Verified

8/10 Very good

Great hotel.
Nader, 2-night trip
Verified

10/10 Exceptional

I really liked their breakfast options
Hilary, 2-night trip
Verified

8/10 Very good

I enjoyed a nice stay
Tatsuya, 5-night trip
Verified

8/10 Very good

All facilities were very good except 1. Slow front desk - understaffed 2. Room smelled of cigarette 3. Bird droppings on glasses
Govind, 1-night trip
Verified

6/10 Good

Took me 20 mins to check-in. Only 1 front desk staff working. Also took 15 mins for bell boy to help. No calls were answered and had to go down to lobby to get help. Agsin only 1 staff member working in bell boy services.
Sumit, 1-night trip
Verified

10/10 Exceptional

Great place to stay, great for kids also
Jay, 3-night trip
Verified

8/10 Very good

The location is close to airport There should be more vegetarian options for breakfast, and the staff should ensure it is warm
Sanjay, 2-night trip
Verified

6/10 Good

Parking was very frustrating there’s no clear signs of where to park, and then we realized we get free valet parking with our reservation but the valet personnel was so reluctant to help us. It took us 30 minutes to check in, and it took the house keeping AN HOUR to bring the extra bedsheets for the pullup couch that’s in our room after asking for it 4 times once during check in and the rest on the phone! It was a very frustrating experience when u arrive after 14 hours of plflying and all u wanna do is go to bed but u can’t! For that soul reason i’m giving the hotel 3 stars.
Maram, 1-night trip
Verified

8/10 Very good

This is my go to hotel when I'm Abu Dhabi.
Brittney, 1-night trip
Verified

10/10 Exceptional

Excellent location and cleaness
Helmi, 3-night trip
Verified

6/10 Good

The TV didn't work, the hot water was only lukewarm, the toilet seat broke. It was ok, but certainly not a 4 star experience.
Andrew, 4-night trip
Verified

10/10 Exceptional

Fantastic
M, 2-night trip
Verified

8/10 Very good

Good location
Aiman, 3-night trip