This hotel is in an excellent location, perfect for exploring the old town of Seville. The beds, bedding, bathroom etc were perfectly clean but the lamps, kettle and night stands had clearly not been dusted in a while. This was a shame.
The main reasons behind our disappointment with this hotel were around the pool.As a a group of 3 friends treating ourselves to a getaway, the pool was the main reason for selecting Amadeus. Unfortunately, a group of 8 local youths were permitted entry to the pool. The weather was beautiful and I can only presume they or their families knew a member of staff working at the hotel and access was permitted as a ‘backhander’ or under the radar. They were unsupervised for the entirety of their visit. They became loud and completely took over the space in the pool to the point that we and other guests could not fit in the pool. This included family with a tiny bandy; they could not use the pool as the youths were jumping in and splashing unacceptably. They were also a little inappropriate with a guest who clearly presented with additional needs. This whole situation was not acceptable. When a member of our group raised this with staff on reception, she was dismissed and told -untruthfully- that these children were with parents. They absolutely were not. This dishonesty was really disappointing. I then raised this again on departure and really wasn’t given any apology or truthful explanation for the youths’ presence. A real shame Hotel Amadeus