Does Riad Flamme D’Orient & SPA offer free cancellation for a full refund?

Yes, Riad Flamme D’Orient & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Riad Flamme D’Orient & SPA?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Riad Flamme D’Orient & SPA?

Sorry, there's no onsite parking at Riad Flamme D’Orient & SPA.

What are the check-in and check-out times at Riad Flamme D’Orient & SPA?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Riad Flamme D’Orient & SPA?

No, this riad doesn't have a casino, but Le Grand Casino de La Mamounia (18-min walk) and Casino de Marrakech (4-min drive) are both nearby.

What is there to do at Riad Flamme D’Orient & SPA and nearby?

Riad Flamme D’Orient & SPA has an outdoor pool and spa services.

Are there restaurants at or near Riad Flamme D’Orient & SPA?

Yes, there's an onsite restaurant.

What's the area around Riad Flamme D’Orient & SPA like?

Riad Flamme D’Orient & SPA is a short 5-minute walk from Jemaa el-Fnaa and 4 minutes' walk from Souk Semmarine.

Riad Flamme D’Orient & SPA, Marrakech: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jan 22, 2026

Staff extremely friendly and the room was spotless

Stefan, 4-night trip

10/10 Exceptional

Jan 16, 2026

Friendly staff and quick check in

Tzu-chun, 1-night trip

10/10 Exceptional

Dec 25, 2025

Friendly staff helping us with everything we needed

Kasper, 2-night trip

6/10 Good

Jan 21, 2026

property is a bit dated. breakfast very basic. staff lovely but not very attentive. slightly disappointed

zoltan, 4-night trip

8/10 Very good

Jan 13, 2026

Friendly staff and good service. Huge humidity in the room, the coldness become much apparent and stronger during the night and early morning, even with heating from air-con, the room is not very warm.

Tzu-chun, 2-night trip

10/10 Exceptional

Oct 20, 2025

Riad was walking distance to Jemaa el-Fnaa square. Set menu breakfast of a decent number of dishes. Nice rooms, beautiful communal areas. Smaller compared to some but would recommend.

Philita, 2-night trip

10/10 Exceptional

Aug 24, 2025

The staff were unfailingly kind and provided detailed insights about the town and available excursions. The tagine at the hotel’s restaurant was particularly memorable.

SAKAMOTO, 1-night trip

8/10 Very good

Dec 2, 2025

Much like the rest of Morocco, staff are helpful, hospitable, and courteous. They have good security measures as well, not that you really need it. Most of the country has an honor code and treat visitors with a ton of respect. The Riad itself is tucked down a long and narrow corridor, which was nice since it helps with being away from the noise of the markets. I did not get any spa treatments, so I cannot comment.

Abbas, 5-night trip

10/10 Exceptional

Jun 9, 2025

Very good loction and staff are friendly

Nobu, 3-night trip

2/10 Poor

Oct 21, 2025

The lobby of the property is beautiful but the rooms are run down and barely livable. However the staff are extremely helpful and friendly.

Gina, 3-night trip

6/10 Good

Jan 17, 2026

Location - down a bit of a dark alley way but place is nice. 5-8 walk to road access but close to market so convenient if not carrying much Staff - friendly and professional, welcome tea and snack was much appreciated. Breakfast - average but filling, egg, different types of bread, slices of oranges, salad, fruit preserve Room - clean, comfortable bed, not much toiletries (but the shower gel was lovely), complimentary bottle of water. But do not agree to say in room 7, it feels like a supply closet (you have to almost climb over bed to get to bathroom and door couldn't open all the way), and has a glass door with curtain as privacy. When we asked if there was alternate room, we were led further into the alleyway, around 2 min way, to another establishment that did not seem as well kept. The lack of security and brightness of the room while trying to sleep took off a star.

Monica, 1-night trip

10/10 Exceptional

Jun 2, 2025

The service was amazing. The receptionist assisted us with all our questions about the local area and where we were going after our stay. The food was delicious and the pool was refreshing!

Elissa, 2-night trip

10/10 Exceptional

Mar 18, 2025

Warm welcome awaits you, staff are friendly and informative. I would stay again.

Joanne, 3-night trip

6/10 Good

Sep 1, 2025

The property is in an Old Medina, I dint like the location that much, plus there was a huge cockroach in the bathroom, that was very disgusting to see. The people very nice and ready to assist you at any time.

Leslie, 1-night trip

8/10 Very good

Sep 30, 2025

The hotel was nice clean and quiet. Not child or disability friendly. Just issues around w.c not fixed to the floor felt it will fall over every time and shower cubicle not draining. Unfortunately no natural light which I prefer. Overall it was definitely experience staying in Riad hotel…

Mahroof, 2-night trip

10/10 Exceptional

Apr 6, 2025

Excellent stay

We stayed 4 nights in Marrakech. The hotel was great and the personal made it such a nice and pleasant experience. They were always ready to help when needed. It was in the perfect location and the rooms were nice. I highly recommend this hotel

Noura, 4-night trip

10/10 Exceptional

Oct 20, 2025

Fantastic stay. Wasn't sure what to expect having read previous reviews but arrived late at night to a lovely welcome (desk staffed 24/7). We shared a twin room which was fairly basic but clean, cool and with quiet air conditioning it was all we needed. Shower room clean and water pressure great. We had no hot water at first but as soon as we raised this it got fixed. We asked for a hairdryer and had it for our stay. Front desk couldn't be more helpful. Full breakfast everyday with lovely waiting staff, especially Sophian, who would do anything for you. All staff very kind and helpful. Riad was close to amenities - great location - yet no sense of noise or hassle and bussle, lovely and peaceful. Highly recommend!

Claire, 5-night trip

10/10 Exceptional

May 25, 2025

Friendly staff, the people made the experience so wonderful! Such a beautiful riad, I was in awe. They welcomed us with Moroccan and were so helpful throughout our trip. I would definitely recommend staying here. My only suggestion for improvements would be to invest in extractor fans for the bathroom as it can get very hot and humid.

Sakir, 4-night trip

10/10 Exceptional

Feb 1, 2026

Very close to Jemna el Fna, super friendly and acommodating staff that made me feel at home. Stayed for 7 nights, had two dinners there, both delicious, beef tangine and royal couscous. Mehdi tended to my every need at breakfast and the rest of kitchen staff was 5 star, I even got to taste the local barley soup, Breakfast with msemen, harcha, delicious yoghurt, honey, jam, fresh orange juice and orange slices with cinnamon. Omelett by request, everything tasted amazing! Suleyman explained upon arrival where to visit and what to avoid and marked on the map the most important info. Room and bathroom was nice and clean. I slept like a baby and woke before call to prayer every morning, could clearly hear every call as the riad is wall to walk with a mosque. It was not disturbing though, just added to the experience. Could hear other guests that came and left quite well, simple wooden doors etc. I don’t mind, but others might. The pool is only for decoration and smaller that it looks. The entrance to the Riad and esp. the 2nd house that I stayed atlooks a bith sketchy, but feels safe. Be prepared to walk from main road to riad as there is no car access. Tried the hammam, the girl did not speak English, but simple instructions made me feel safe. GREAT massage afterwards, not just «standard» tourist- massage but she clearly felt what my body needed. This was my first time in Morocco, and I will come back and stay here next time also. Solo traveller, female.

Entrance, looking from riad towards rue de banques

Mosque to the left, entrance to my building to the right

Siri, 7-night trip

8/10 Very good

Jul 30, 2024

A very nice hotel

Great place. Traditional riad. Very friendly staff and manager. Tasty breakfast.

Svend, 5-night trip

2/10 Poor

Aug 10, 2025

The room had bugs and the condition of the bathroom was bad. I was not given the room that I was booked from. The staff at my original location made me walk with my suitcase 15 minutes to another location.

wazma, 4-night trip

8/10 Very good

Jun 10, 2025

I was unsure how many stars to give this riad. The service deserves 5 stars - huge thanks to AbdeSalam and Mohamed for being so helpful and welcoming. As for the riad itself, here are the pros and cons: Pros: • Excellent location near Jemaa el-Fnaa (behind Café de France) • Traditional Moroccan style • Friendly customer service • Daily breakfast included • AC and Wi-Fi available • Mint tea and pastries on arrival • Room cleaned and towels changed daily • Walking distance to souks and restaurants Cons: • Very old building • Noisy - thin walls and loud doors • Low doorways (watch your head!) • Outdated bathrooms with a moldy smell • Strong fragrance in the building • Saw cockroaches in the room and pool area There are two buildings: the main one (some rooms and for check-in and breakfast) and a second one called “Terraces” where we stayed. It’s a short, safe walk between them. Our room was basic but had essentials like a safe, shampoo, and tissues. Overall, great staff and location, but the building itself could use updates.

Diana, 7-night trip

10/10 Exceptional

Aug 4, 2025

The property was absolutely beautiful. Our host (who used to be a teacher!)was very gracious and we were greeted enthusiasticly and with a tea and a desert. Our host did an amazing job helping us book our excursions to the Ouzud Waterfalls and The Agafay Desert for a camel ride + dinner and a special show. The bed was comfortable and the soap and shampoo smelled great. The daily Moroccan Breakfast on the rooftop was delicious. The rooftop is a great space to sit and enjoy the breeze as well. The waitstaff was friendly and prompt. The special Moroccan tea was itself an experience. We also loved the little cat that lives at the rooftop!! The small pool was really nice and cold. It was great to cool off after being out all day in the heat. It was a little noisy on the first floor as our room was in the courtyard but not so much it disturbed my sleep. I would 100% stay here again. Actively dreaming about returning here for the 2030 World Cup! It was an amazing experience to be able to walk through the marketplace from our hotel and the entire staff were absolutely amazing and courteous. Much love from America. Shokran! En shalla!!!

Vicente Jose, 5-night trip

8/10 Very good

May 17, 2024

Friendly and charming

Firstly the Riad seems to have several names and was difficult to find. Then the driver failed to collect me from the airport. However: it is a delightful little riad, perfectly situated near the Jama al Fna square. Its rooftop restaurant was good, although the service was slow. The room was simple and comfortable. The staff were an absolute delight: charming, helpful, intelligent and a lot of fun. In particular I would mention Abdeljalil.

William, 3-night trip

8/10 Very good

May 17, 2024

Our room was not in the central Riad, but in their property around the corner (50 meters). This was fine as there was no degradation of quality. The check in process was very personalized as the manager took the time to explain the riad amenities as well as the local attractions in the medina. The hotel was immaculately clean. There was very little difficulty finding the location, as it was just off the Jemma El Fna and signs clearly marked its location (although signs indicated the old name of the property).

Michael, 3-night trip

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