Nice stay and great room, but definitely more 4 stars than 5! No gym, no heated pool(s) and service could be better. Staff were nice, but we didn’t get any information about the area or available activities. Also the restaurant was closed for 2 nights for private event - which is fine, but then the hotel should do something for their other guests. We had to complain before we got a gesture with free food. Acceptable with 4 stars, but not 5.