Day one we arrive early hours of morning to the hotel pictured online. We was then told we are in the other one across road not on the sea front hotel. So we drag kids across road, we all basically pass out. Next day after feeling pushed out of the way by hotel, we go explore, area is lovely as always. We return later in the evening to find room very hot and bathroom light doesnt work (not even a bulb in it) told reception who said they would take a look at some point tomorrow. Slept bad as was so hot, thought the door was open and AC wasnt on so left on again as much in the day. When we returned it was boiling hot in room and cool outside. Called reception, Turns out the AC doesnt cool, so her suggestion was open door to balcony and bedroom window, (thats not ac to me thats heating) so how can you advertise AC lol and with a 3 year old and 5 year old we cant just leave windows and doors open on the 2nd floor ? Really ? No staff in this part of hotel just a cleaner every now and again so went across everytime to speak with them as the internal phone number to call reception had number scratched off.
So, it also felt like we was the first ones in room this season as was extreamley dusty on all surfaces, it was not the hotel pictured, no light in bathrooom, no Air conditioning and not staffed hence was very noisey two nights as well (but didnt mention this to them).