I would NOT consider this establishment pet friendly.
Check in was prompt and the front desk employees were very kind. We checked out 3 hours later. Spent a total of 25 min in the room. Our room was clean. I believe the housekeeping service providers did a great job. Our issue however was there is no place on their property to take your dog to relieve themselves. Every area except a hill is full of rocks. You have to walk in & through high traffic areas to get to a place behind the hotel next door and next to a parking garage to take your dog. We had our 2 doodles with us & there was no way we were going to risk having to venture out after dark that distance, especially when paying a pet fee, which evidently is to provide extra cleaning, not any kind of provision for pets. I wasn’t expecting a dog park, but expecting a place that advertises as “pet friendly”, I don’t think it’s unreasonable to expect that there would be a place on site (not through 2 parking lots , or across the street & down the road) to be able to take your dog to relieve themselves.
I called to ask for a refund, which was denied (not even a good gesture to refund the pet fee, which I could have lived with), I was told by the manager… she did not agree that it was inconvenient, there are plenty of places to take your dogs, and sorry it was inconvenient for us but no charges will be refunded. This is just a bad business practice. No attempt to make it right. I can’t imagine running my business like that.