I absolutely loved this hotel, the rooms were great, beds were comfortable and room amenities were awesome too!
It is located in a great area in the city, close to everything with tons of shops and food options around. Easy to access via public transport as well. Prime option for sure!
I am not giving it a perfect score because the staff was rude and not friendly at all! They refused to let me park my car even though the hotel advertises parking, because I had not made a prior reservation for parking. I booked through a third party vendor so there was no way I could have known that a separate reservation was needed for parking. After arguing for a bit, they finally let me enter the garage and park my car but the front staff person was rude and VERY nasty.
I won't say anything negative about the hotel itself, but the staff could stand some improvement and better customer service skills.