Hi, the staff were friendly, I did have a concern about communication, when we checked in , we were told a one time use there would be a 20percent discount on a meal, etc and when we went to use it, the restaurant staff wouldnt acknowledge it, also on the New year's Day lunch, drink specials said till 3pm, and at 2pm the Bar staff said it was over...so to me this is miscommunication with staff affecting service. The location of this hotel is amazing, and our view of the ocean breathtaking.