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SureStay Hotel by Best Western Helen Downtown

2.5 star property
Mountain hotel with indoor pool, near Unicoi State Park

Choose dates to view prices

Tucked away in the mountains, SureStay Hotel by Best Western Helen Downtown offers a warm retreat with free continental breakfast and an indoor pool. Relax in the lobby with coffee/tea while taking advantage of 24-hour front desk service and convenient parking.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (9)

  • Housekeeping (on request)
  • Indoor pool
  • 24-hour front desk
  • Coffee/tea in a common area
  • Convenience store
  • Microwave in a common area
  • Refrigerator in a common area
  • TV in a common area
  • Banquet hall

Feel at home (6)

  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • In-room climate control (air conditioning)
  • Free self parking
The current price is CNY471
CNY581 total
includes taxes & fees
Apr 26 - Apr 27

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Lobby
Fairfield Inn & Suites by Marriott Helen
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  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, 708 reviews
The price is CNY691
CNY836 total
includes taxes & fees
May 10 - May 11
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About the neighborhood

Map
8396 S Main St, Helen, GA, 30545

What's nearby

  • Helen Festhalle - 2 min walk - 0.2 km
  • Unicoi Hill Park - 6 min walk - 0.5 km
  • Helen Arts & Heritage Center - 6 min walk - 0.5 km
  • Unicoi State Park - 11 min walk - 0.9 km
  • Alpine Helen/White County Convention and Visitors Bureau - 11 min walk - 0.9 km

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 112 min drive

Restaurants

  • ‪Helen Festhalle - ‬5 min walk
  • ‪Bigg Daddys Restaurant & Tavern - ‬6 min walk
  • ‪Two Tire Tavern - ‬7 min walk
  • ‪Campfire Gather Round - ‬6 min walk
  • ‪The Troll Tavern - ‬4 min walk

About this property

SureStay Hotel by Best Western Helen Downtown

SureStay Hotel by Best Western Helen Downtown offers a great location, putting you within a 15-minute walk of Unicoi State Park. Guests can enjoy the indoor pool or take advantage of nearby rafting. Fellow travelers love the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 58 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Shared microwave
  • Shared refrigerator

Traveling with children

  • Grocery/convenience store

What to do

  • Golfing nearby
  • Rafting nearby

Services

  • 24-hour front desk

Facilities

  • 2 buildings/towers
  • Television in common areas
  • An indoor pool
  • Heated pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible lounge
  • Raised toilet seat

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping on request
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Helen Ga Super 8
SureStay Helen Downtown
Super 8 Motel Helen Ga
Super 8 Helen Ga Motel
Super 8 Helen Ga Hotel
Helen Super Eight
Super Eight Helen
Helen Super 8 Hotel
SureStay Hotel Helen Downtown Best Western
SureStay Helen Downtown Best Western
SureStay Hotel Best Western Helen Downtown
SureStay Best Western Helen Downtown
SureStay Hotel Helen Downtown by Best Western
Surestay By Best Helen Helen
SureStay Hotel by Best Western Helen Downtown Hotel
SureStay Hotel by Best Western Helen Downtown Helen
SureStay Hotel by Best Western Helen Downtown Hotel Helen

Frequently asked questions

Is there a pool at SureStay Hotel by Best Western Helen Downtown?

Yes, there's an indoor pool.

Are pets allowed at SureStay Hotel by Best Western Helen Downtown?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at SureStay Hotel by Best Western Helen Downtown?

Yes, there's free self parking.

What are the check-in and check-out times at SureStay Hotel by Best Western Helen Downtown?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Check-out time is 11 AM.

What is there to do at SureStay Hotel by Best Western Helen Downtown and nearby?

Have fun with nearby activities such as rafting and practice your swing at the nearby golf course. SureStay Hotel by Best Western Helen Downtown also has an indoor pool.

What's the area around SureStay Hotel by Best Western Helen Downtown like?

SureStay Hotel by Best Western Helen Downtown is a short 11-minute walk from Unicoi State Park and 5 minutes' walk from Helen Festhalle. Travelers love the hotel's prime location.

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Reviews

SureStay Hotel by Best Western Helen Downtown Reviews

8.8

Excellent

8.8

Cleanliness

8.4

Amenities

9.2

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with many options, including allergy-friendly choices, and was often described as good, wonderful, and perfect. (33 reviews)
  • Parking was easy and free with convenient access to the downtown area. (14 reviews)
  • The hot tubs were a highlight, with many guests finding them relaxing and enjoyable, especially with working jets and hot water. (11 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Breakfast
Bed
Towns
Store
Restaurant
Coffee
Bathroom

Reviews

Verified

10/10 Exceptional

Great place to stay! Walking distance and clean rooms with great breakfast.
Jonathan, 1-night trip
Verified

10/10 Exceptional

Very comfortable beds, friendly staff and wonderful view
Beth, 2-night trip
Verified

10/10 Exceptional

Loved the location. The staff were very accommodating and courteous.
Sandra, 1-night trip
Verified

10/10 Exceptional

Perfect location. The staff was wonderful, and our visit of 3 days could not have been better. Thank you to the staff for making our 3 days a real pleasure!
Michael, 3-night trip
Verified

10/10 Exceptional

Good Room.
VICTOR, 1-night trip
Verified

10/10 Exceptional

Quiet, clean, cute little town. Just what I needed after a long day of travel from overseas to atlanta!
mike, 1-night trip
Verified

8/10 Very good

Room was very clean. Bed was too soft for us, since my husband has back pain and wasn't too comfortable for him. The location is perfect! Walking distance from the downtown.
Mikiko, 2-night trip
Verified

8/10 Very good

Room was nice but we went because it had a heated pool .well the pool is not heated ,the building the pool is in is heated.
Michele, 1-night trip
Verified

10/10 Exceptional

The place was exceptionally clean—bathrooms, floors, and sheets were all spotless. That level of cleanliness is pretty unusual for older properties in Florida; they could definitely learn a thing or two about maintenance from this Georgia hotel. Everything was very well maintained, and it’s located in the middle of one of the prettiest towns I’ve visited in the U.S
Sandis, 1-night trip
Verified

10/10 Exceptional

Perfect location, short walk to most of the best places in town. Clean room and friendly staff
Jose, 2-night trip
Verified

10/10 Exceptional

The room was nice and clean. The staff was wonderful and I would be staying here again
Sonia, 2-night trip
Verified

10/10 Exceptional

Good value. The room was spacious and clean
mel, 1-night trip
Verified

10/10 Exceptional

Everything was perfect the staff, the breakfast, the parking all of it
Ramon, 2-night trip
Verified

10/10 Exceptional

The room was super clean!! The staff worked hardly and that action gained a lot of points.
Luis Gustavo, 1-night trip
Verified

8/10 Very good

Clean room and convenient location. Friendly staff.
Robin, 2-night trip
Verified

10/10 Exceptional

Great place
Tyler, 1-night trip
Verified

10/10 Exceptional

The hotel is very nice 👌 clean and the people are so nice
Luis, 2-night trip
Verified

10/10 Exceptional

Room was clean and comfortable. Great walking distance from everything. Would stay again.
Jennifer, 1-night trip
Verified

10/10 Exceptional

Yes parking is very easy ,the hotel y very noche
Jacqueline, 1-night trip
Verified

10/10 Exceptional

Clean and renovated rooms. Proximity was perfect and staff was very nice
Steven, 2-night trip
Verified

10/10 Exceptional

great location. walking distance to everything
Gail, 1-night trip
Verified

10/10 Exceptional

Staff, location and room were fabulous!
Kristie, 2-night trip
Verified

10/10 Exceptional

Room was very clean and staff was friendly and helpful
Darrell, 2-night trip
Verified

10/10 Exceptional

Great location. Room was clean.
emerson, 1-night trip
Verified

8/10 Very good

Front desk manager was very nice and allowed us to check in early. The location was great
Angelica, 1-night trip