Four Points by Sheraton Asheville Downtown

Property class: 3
Mountain hotel with restaurant, near Harrah's Cherokee Center - Asheville

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Four Points by Sheraton Asheville Downtown is nestled in the heart of Asheville, near Harrah's Cherokee Center. This vibrant hotel offers a fireplace to cozy up to and a gym for active travelers. Enjoy breakfast at Chop House, take advantage of dry cleaning/laundry services and free self parking, or relax with the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Fitness center
  • Business center
  • Meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Air conditioning
  • Lobby fireplace
  • Front-desk safe
  • ATM/banking services

Feel at home (6)

  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
The current price is CNY704
CNY795 total
includes taxes & fees
Apr 26 - Apr 27

Room options

Available filters for rooms
Showing 6 of 6 rooms

Room, 2 Queen Beds

8.6 out of 10
Excellent
(87 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

8.6 out of 10
Excellent
(147 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
22 Woodfin St, Asheville, NC, 28801

What's nearby

  • Thomas Wolfe Memorial - 2 min walk - 0.2 km
  • Pack Square - 5 min walk - 0.4 km
  • Harrah's Cherokee Center - Asheville - 6 min walk - 0.5 km
  • Buncombe County Courthouse - 6 min walk - 0.6 km
  • The Orange Peel - 12 min walk - 1.1 km

Getting around

  • Asheville Regional Airport (AVL) - 20 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Old Europe Pâtisserie - ‬6 min walk
  • ‪Mellow Mushroom - ‬5 min walk
  • ‪Dssolvr - ‬7 min walk
  • ‪Korean House - ‬6 min walk

About this property

Four Points by Sheraton Asheville Downtown

When you stay at Four Points by Sheraton Asheville Downtown, you'll be within a 15-minute walk of Harrah's Cherokee Center - Asheville and The Orange Peel. Guests can visit the fitness center for a workout or grab a bite to eat at Chop House, which serves breakfast. Also, Biltmore Estate and Blue Ridge Parkway Asheville Entrance are within a short drive. Fellow travelers love the helpful staff and central location.

At a glance

DONE

Hotel size

    • 150 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children aged 12 and younger eat free breakfast
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 75 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant

What to do

  • Access to nearby indoor pool
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Ziplining nearby
  • Snowboarding nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (2400 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Fitness center
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 45-inch TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Recycling
  • Restaurant dining guide

Special features

Dining

Chop House - This restaurant serves breakfast only.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 5 to 20 for adults, and USD 5 to 20 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per stay

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 75.00 per stay
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a deadbolt lock on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Four Points Asheville Downtown
Four Points Sheraton Asheville Downtown
Four Points Sheraton Hotel Asheville Downtown
Sheraton Asheville Downtown
Four Points Sheraton Asheville Downtown Hotel
Asheville Sheraton
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Asheville Four Points
Four Points by Sheraton Asheville Downtown Hotel
Four Points by Sheraton Asheville Downtown Asheville
Four Points by Sheraton Asheville Downtown Hotel Asheville

Frequently asked questions

Does Four Points by Sheraton Asheville Downtown offer free cancellation for a full refund?

Yes, Four Points by Sheraton Asheville Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Four Points by Sheraton Asheville Downtown?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 75 per accommodation, per stay, and there's also a deposit of USD 75.00 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Four Points by Sheraton Asheville Downtown?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Four Points by Sheraton Asheville Downtown?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

What is there to do at Four Points by Sheraton Asheville Downtown and nearby?

Have fun with activities like hiking, horseback riding, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes hot springs, basketball, and casino gaming. Enjoy amenities like a fitness center and access to a nearby indoor pool.

Are there restaurants at or near Four Points by Sheraton Asheville Downtown?

Yes, there's an onsite restaurant, Chop House.

What's the area around Four Points by Sheraton Asheville Downtown like?

Four Points by Sheraton Asheville Downtown is in Downtown Asheville, a short 9-minute walk from Harrah's Cherokee Center - Asheville and 13 minutes' walk from The Orange Peel. Travelers say the local area is very central perfect for shopping.

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Reviews

Four Points by Sheraton Asheville Downtown Reviews

8.6

Excellent

8.6

Cleanliness

7.8

Amenities

9.2

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • Parking was safe, easy, and plentiful, with many guests appreciating the free parking option. (26 reviews)
  • Breakfast was consistently praised for being hot, fresh, and excellent with a variety of options. (28 reviews)
  • The property's location is convenient for walking to a variety of excellent restaurants and shops. (13 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Room
Downtown
Restaurant
Bed
Breakfast
Parking
Store
Walking

Reviews

Verified

10/10 Exceptional

Friendly staff, great location and breakfast!
Courtney, 1-night trip
Verified

10/10 Exceptional

The room was clean and the staff was friendly.
Myrna, 2-night trip
Verified

10/10 Exceptional

Great location, especially to see a show at Harrahs Cherokee Center. Walking location to tons of shops and restaurants. Love the 12:00 check out time too!!!
Dawn, 1-night trip
Verified

8/10 Very good

Walking distance to a lot of dining. Friendly staff. Had an issue with a leak in the bathroom and they relocated us right away.
Sarina, 2-night trip
Verified

10/10 Exceptional

Fantastic stay as always. Love the convenience of free parking. Front desk personnel were five star. Every interaction was extremely friendly and helpful. Will be staying here again next time we visit.
Andrew, 4-night trip
Verified

8/10 Very good

Location and staff were the excellent. TV & charging station did not work. Shower was cold. All that said, we would stay again for the price and location.
Donnell, 1-night trip
Verified

8/10 Very good

Walking distance to restaurants, shops, and the Harrah’s Center.
Russell, 5-night trip
Verified

10/10 Exceptional

Best Staff!
Deanna, 2-night trip
Verified

10/10 Exceptional

Courteous staff & a clean room. Great pricey& location.
Amy, 5-night trip
Verified

8/10 Very good

Great location, very pleasant staff.
Mike, 2-night trip
Verified

6/10 Good

Average hotel. Short walk to downtown area. TV reception somewhat glitchy. Restaurant only has breakfast. Noise from highway located next to hotel.
Paul, 3-night trip
Verified

8/10 Very good

Overall, this was a good place to stay for a couple days allowing us to explore the city on foot. Visitors should note that the hotel is near the highway and an entrance ramp, so there is some vehicle noise. Our one complaint about the room itself is that there were almost no available electrical outlets. This was especially true near the desk; we had to unplug something in order to plug in our laptop.
Hal, 2-night trip
Verified

8/10 Very good

Excellent staff and the hotel was very clean
Renee, 3-night trip
Verified

8/10 Very good

The hotel’s location was convenient and walkable to downtown restaurants and shops. The front staff were all very welcoming and helpful. I really appreciated the complimentary bottled waters you get with your stay (just ask for more at counter). The hotel could use some updating, but the rooms were clean.
Mildred, 3-night trip
Verified

8/10 Very good

Great location! Clean room and friendly staff.
Krysten, 1-night trip
Verified

10/10 Exceptional

Nice staff, great location, clean rooms
Raymond, 1-night trip
Verified

10/10 Exceptional

Everyone encounter at the hotel was top notch. Desk, restaurant/bar. Great stay. Thank you.
Brian, 5-night trip
Verified

6/10 Good

The receptionist was really good but it was under par for a hotel. I have stayed in many Sheritons in the US. We were excited by the 'Chop house' on a friday night after a 3hr trip to be told they could only serve chicken tenders but the bar was open. We went out to eat and came back early around 9.30pm to have a final drink, the bar was shut. The receptionist was amazing and got us a drink but after I checked out which is yet to be resolved, I now have a room service charge for the drinks on my bill and no refund for my incidentals.
Helen, 1-night trip
Verified

8/10 Very good

Pet friendly, courteous staff, in a very convenient location. We would definitely stay there again.
JamesandDonna, 1-night trip
Verified

8/10 Very good

Clean room and friendly staff.
Gregory, 2-night trip
Verified

10/10 Exceptional

Fantastic staff, wonderful location and value. My favorite place to stay in Asheville.
Chris, 2-night trip
Verified

8/10 Very good

Clean, up to date bathroom, 24 hr coffee, friendly staff, super close to downtown - 15 min walk!
Melissa, 1-night trip
Verified

10/10 Exceptional

Friendly staff & great location
Jessica, 1-night trip
Verified

10/10 Exceptional

The hotel was nice but really stood out to me was the staff who went out of their way to accommodate us and sho we genuine hospitality to all us old hippies in town for the week of Billy strings, can't wait to stay their again at next year run!!!! THANK YOU 😊
Larry, 7-night trip
Verified

6/10 Good

Older hotel just outside a main area of the town.
anthony, 1-night trip