4/10 尚可
2026 年 1 月 15 日
Our stay was disappointing.
Check-in took over 45 minutes with staff who seemed overwhelmed and unfriendly, followed by a very pushy membership sales pitch insisting everything is “basic” unless you upgrade.
Although we arrived at 3:00 PM, we didn’t receive a room until after 9:00 PM. The first room assigned was still dirty from the previous guest, causing further delays.
The resort felt overcrowded, the mattresses were old and uncomfortable, and noise levels were consistently high due to loud pool music and a wedding on the property.
The photos on the website do not match the current condition of the resort. The property looks worn and outdated, as if the pictures were taken many years ago.
Food was just okay. The only true positives were the nightly shows and the activities staff, who were genuinely engaging and enjoyable.
ERNESTO
ERNESTO，3 晚家庭旅行
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