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Hotel Rocaval

Property class: 4
San Cristóbal de las Casas hotel with restaurant and bar/lounge

Choose dates to view prices

Experience the vibrant energy of Hotel Rocaval, set in the heart of the business district. Enjoy a cup of coffee at the on-site cafe, explore Asian cuisine at Coreano Contem. Teddy's, and relax with free WiFi in your room or stroll through the garden. A shopping mall is conveniently located on site and guests can also unwind on a sunny day by spending time at either their playground or off-leash area.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
  • 3 meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY356
CNY420 total
includes taxes & fees
Apr 27 - Apr 28

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(6 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Living area | 42-inch flat-screen TV with cable channels, TV

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Design Bungalow, Multiple Beds

Design Bungalow, Multiple Beds | Premium bedding, in-room safe, desk, laptop workspace

Design Bungalow, Multiple Beds

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Junior Room, 1 King Bed

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Map
Calzada Mexico No. 5 Barrio de Fatima, San Cristóbal de las Casas, CHIS, 29264

What's nearby

  • Grutas de San Cristóbal - 3 min walk - 0.3 km
  • Huitepec Ecological Reserve - 8 min walk - 0.7 km
  • Ciudad Cuauhtemoc - 16 min walk - 1.4 km
  • San Cristóbal de las Casas Cathedral - 5 min drive - 2.6 km
  • Mesoamerican Museum of Jade - 5 min drive - 2.6 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 65 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Fragola - ‬4 min walk
  • ‪El huarachazo - ‬8 min walk
  • ‪Domino's Pizza - ‬2 min walk
  • ‪Cacao Nativa (Sucursal Balam) - ‬1 min walk
  • ‪Asador La Herradura, Carnes & Cortes - ‬2 min walk

About this property

Hotel Rocaval

Enjoy your visit to San Cristóbal de las Casas with a stay at Hotel Rocaval. Guests can visit the fitness center for a workout or grab a bite to eat at Coreano Contem. Teddy´s, which serves Asian cuisine. Other features include a bar/lounge, a snack bar/deli, and a terrace.

At a glance

DONE

Hotel size

    • 95 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls and off-leash area available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Transfers

    • Airport shuttle from 9:00 AM to 7:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private picnics
  • Snack bar/deli

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Coworking spaces
  • Conference center (1270 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Romance packages

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • Shopping mall on site
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Grab bar in shower
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Coreano Contem. Teddy´s - This theme restaurant specializes in Asian cuisine.
Barra café especialidad - Onsite lobby lounge. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 160 for adults and MXN 120 for children
  • Airport shuttle service is offered for an extra charge of MXN 1650 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Airport shuttle for children between the ages of 1 and 11 costs MXN 300 (one-way)

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1500 per night
  • Pets are allowed for an extra charge of MXN 350 per pet, per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Hotel Rocaval Hotel
Hotel Rocaval San Cristóbal de las Casas
Hotel Rocaval Hotel San Cristóbal de las Casas

Frequently asked questions

Does Hotel Rocaval offer free cancellation for a full refund?

Yes, Hotel Rocaval does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Rocaval?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of MXN 350 per pet, per day, and there's also a deposit of MXN 1500 per night. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel Rocaval?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Rocaval?

Yes, an airport shuttle is available from 9:00 AM to 7:00 PM on request. The charge is MXN 1650 per vehicle one-way.

What are the check-in and check-out times at Hotel Rocaval?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

What is there to do at Hotel Rocaval and nearby?

Hotel Rocaval has a fitness center and a picnic area, as well as a garden.

Are there restaurants at or near Hotel Rocaval?

Yes, Coreano Contem. Teddy´s offers Asian cuisine.

Does Hotel Rocaval have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Hotel Rocaval like?

Hotel Rocaval is a short 14-minute walk from Ciudad Cuauhtemoc and 3 minutes' walk from Grutas de San Cristóbal.

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Reviews

Hotel Rocaval Reviews

8.8

Excellent

8.8

Cleanliness

8.2

Amenities

8.6

Staff & service

8.4

Property conditions & facilities

Reviews

Verified

8/10 Very good

Clean room. Easy parking. Within walking distance of shops and restaurants.
Lea, 7-night trip
Verified

10/10 Exceptional

Super pretty room! Wish we had stayed for more than one night
chantel, 1-night trip
Verified

10/10 Exceptional

Excelente
Gustavo Ramiro, 2-night trip
Verified

10/10 Exceptional

Clean and comfortable

Very friendly and efficient staff. Rooms were all clean and comfortable. The area is quiet although behind the suites there is a gym that plays music non-stop all day but the nights are quiet.
Michaela, 5-night trip
Verified

8/10 Very good

Very good facility but very outdated the hotel has a huge potential to be excellent no air conditioning no fan only heat with over 76 degrees!!!
SERGIO, 3-night trip
Verified

2/10 Poor

X
Salomon Anaya, 2-night trip
Verified

10/10 Exceptional

👍
Dr Rene, 3-night trip
Verified

8/10 Very good

Our room was excellent! Super clean, comfortable, convenient, and spacious. Rooms are NOT soundproof since we could hear parties and traffic nearby. Breakfast fare was good, the service was lame.
JAMES, 1-night trip
Verified

6/10 Good

It was too noisy, walking steps all days and most of the night.
Abril Cassandra, 2-night trip
Verified

6/10 Good

.
Gabriela, 1-night trip
Verified

8/10 Very good

.
alberto antonio, 3-night trip
Verified

8/10 Very good

Is a nice comfortable hotel just the priority to customer service is not there...
2-night trip
Verified

10/10 Exceptional

Todo muy bien, excelente atención,
Lorenzo C, 2-night trip
Verified

10/10 Exceptional

Nos asignaron una habitación que no funcionaba la tarjeta y nos cambiaron a una segunda habitación en planta baja.
Gabriel, 2-night trip
Verified

10/10 Exceptional

Excelente servicio. Habitaciones muy limpias. Personal amable
Hector, 2-night trip
Verified

10/10 Exceptional

SIEMPRE TODO MUY BIEN
MARBELLA, 1-night trip
Verified

8/10 Very good

Mi habitación olía muchísimo a cloro y cuando hicieron limpieza al día siguiente lo mismo debería cuidar ese tema
Seidy Grisel, 1-night trip
Verified

2/10 Poor

Hotel ya descuidado sin funcionar el clima
Miguel angel, 1-night trip
Verified

8/10 Very good

Habitaciones limpias pero un poco reducidas. Personal amable.
Diana, 1-night trip
Verified

6/10 Good

La habitación 104 se nota vieja y falta mantenimiento, la regadera oxidada y el lavabo mal, las toallas no inventen las peores que me han dado en un hotel, viejas y percudidas.
Maria del Carmen, 3-night trip
Verified

10/10 Exceptional

El servicio es exelente
Martín, 6-night trip
Verified

8/10 Very good

Bien, buena ubicación
Octavio, 2-night trip
Verified

10/10 Exceptional

Muy buena atención
Roberto Andree, 7-night trip
Verified

10/10 Exceptional

Perfetto come posizione, a 1,5 km dal centro, parcheggio comodo in sede, camera molto spaziosa, struttura nuova, ottima pozione per poter visitare San cristobal e i dintorni, abbiamo dormito 2 notti, tutto perfetto
Mauro, 2-night trip
Verified

8/10 Very good

No tenia Alberca
DR. JOSE REFUGIO, 3-night trip