The toilets are very old and look unclean, as if they haven’t been flushed properly. It’s very unpleasant. This issue is not only in one room but in our group room as well.
For a resort that charges premium prices, this is unacceptable. The resort has been under maintenance since last year, and there is a very strong chemical smell in the entertainment room, gym, and changing rooms. The smell feels overwhelming and potentially harmful. I did not notice any proper ventilation, filters, or fans in these areas.
I hope management will carefully review these concerns and make necessary improvements. This used to be our family’s favorite resort because of its beautiful setting, but unfortunately, the overall quality seems to be declining.