this was a trip for our 20th anniversary
the resort was beautiful and clean! beach and pool were fabulous, food and drinks pretty good. Spa was amazing.
there are a couple issues that kept us from loving this place, definitely due to some poor management:
1) we upgraded to the privilege package at check in. did NOT get the amenities we paid for, they way over promised and way under delivered. then they tried to sell us on their travel club. it was a no for us.
2) if you are hoping for an adults
only time this is not it. if you want to relax on the beach forget about it. the parents will invade the adult section and plop their screaming baby down right next to you for a diaper change, they will let their kids run around what is supposed to be the adult side throwing sand and rocks. the staff just allows it.
Overall we just gave up and made the best of it, the staff was delightful, Jamaica was a great experience and so glad we went!
Nicole
Nicole,5 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 4 月 20 日
The resort is absolutely beautiful, one of the prettiest I’ve ever stayed at! There are so many restaurants to choose from, and the staff were all super helpful and friendly.
The only downside is that, for an adults-only resort, it felt a bit slow-paced and honestly kind of boring at times. None of the bars open until 10 AM, and the pool closes by 6 PM. The “foam party” was also underwhelming and didn’t really live up to the name.
Zyairah
Zyairah,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 15 日
Beautiful resort and the food was top tier I loved every bit of it
Alex
Alex,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 9 日
Everything was amazing
Matthew
Matthew,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 29 日
Fabulous pool
Great Food options
Entertainment everywhere - all day
Definitely recommend
Denise
Denise,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 26 日
Michelle
Michelle,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 24 日
Michelle
Michelle,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 24 日
Michelle
Michelle,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 3 月 23 日
Ja
Jacinta
Jacinta,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 16 日
holly
holly,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 5 日
10/10
jayaunna
jayaunna,4 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 22 日
Overall, the resort was great — the room, food, entertainment, location and customer service were all excellent. The only negatives were that the hot tub wasn’t working. It was ice cold, and there wasn’t a sign posted to let guests know it was out of order. Another downside was the check-in process, which took over an hour. The process could definitely be faster and smoother.
The last negative was the aggressive push to sell timeshares. Hotels should be upfront about their intentions because offering a free breakfast and a gift bag should not be used as a way to pressure or mislead guests into purchasing a timeshare. Transparency would greatly improve the guest experience.
But i would definitely return to this resort.
The resort is beautiful the rooms are spacious, love the balcony and the egg chair and very well maintained
Air conditioning is very cold
Staff and food excellent best buffet we’ve had and we’ve been to many resorts in Jamaica over the years
Loved the pool, beach is small but very nice although not enough chairs I believe they are working on fixing the ones that got destroyed in the hurricane
Great entertainment throughout both properties
Restaurants are okay the steak house is by far the best. Did not enjoy the French and Route 66 was disappointing
Sports bar had delicious drinks and played all sports on their multiple TV’s we enjoyed watching our hockey games there
The Coral Springs had a great little waterpark and lazy river that I’m sure children enjoy
Heads up that the stores on property are not affiliated with the resort and we had our card comprised. Security was good though and did a thorough follow up and took down our events of what happened. This can be avoided if the stores were resort stores and purchases can be billed to your room like many other resorts do
The only major issue I have with the resort and the reason we didn’t give it a full 5 stars is the smoking. We are non smokers and it is our holiday as well. So when people are allowed to smoke everywhere on property except restaurants and rooms it makes it difficult to find a spot at the pool/beach where someone is potentially going to light up a cigarette or cigar right beside you