Hotels in Cloverdale

"Always a nice stay! Clean comfortable and close to the beach"

"Everything was excellent "

"Don’t stay here! It’s dirty, they don’t care about customers and they do not refund. 1) After checking in we walked to our room but the door was open and not ready. We had to wait until the maid was done mopping. However, the floors were not wet after he finished and we immediately walked in. 2) I have pictures of dried snot on the floor, poop smear in the toilet (my kids said the bathroom stinks) and was not cleaned. 3) The soap was open on the bathroom counter. 4) There were boogers smeared on the sheets. 5) The windows and balcony doors were smeared with handprints. 6) The table had food crumbs an salt 7) Dining table chairs had dried food on them 8) trash in the trash can 9) pillows on the bed were down (looked used) Clearly the room was not cleaned before we got there and the maid was currently in our room upon arrival. We immediately checked out and asked for a refund but was told their manager would call us back on Monday. I have been leaving messages and calling every day since we left over two weeks ago and still heard nothing. Expedia was the third party we booked through and the manager, Shone, told Expedia to deny our refund. We will now contact individuals to investigate the situation and post negative reviews everywhere."

"Really nice place to go w ur loved one ❤️"

"Upon checking in, I was given a room with black mold under the window, the flooring/baseboard was not attached and laying on the floor. The table covered in I’m guessing maple syrup, and the bed ruffled, not freshly made. The fan didn’t work and the room was HOT. The room was not ready (clean) for use. And eh mold issue is a whole other issue in itself. I returned to the front desk, explained that I’d like a different room and why. She asked me to show her. I gave her the room key and told her as soon as she opens the door she’ll see it. Came back telling me I needed to book a better room the next time I made a reservation. As if I had any control over which room you assigned me at check in. I was. Infused and asked her what she meant. She said I reserved an “accessible” room and ext time I need to pick a better room. I told her I shoes the inexpensive room- doesn’t matter that it’s ADA, eh fact that mold is in there and the room isn’t clean has nothing to do if it’s standard or ADA- the room should not be rented until clean and the mold issue fixed. I have no control over what room I’m assigned, but you should be checking rooms and housekeeping should be putting a ticket in when the wall is separated from the baseboard. Not my problem, but the customer service was a fat ZERO. Don’t place blame, be passive aggressive and rude for something your customer had zero involvement with. "

"My bed had some stains on it, but other than that, I had an amazing experience. They had the cleanest pool that I’ve ever seen at any type of hotel."

"The room was very clean and spacious the ocean view was amazing! The had a great buffet breakfast and the staff was very nice. There was a sauna, heated outdoor pool and hot tub. I had very easy beach access. We will stay there again."

"Room was clean. View was awesome. Beds could use an update."

"The accommodations suited my needs perfectly. I just needed a place to put my stuff and sleep for two nights. The ocean/sunset view was pretty picturesque; the staff was great. I will stay here again."